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Added 26 mins ago
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Graph Data Scientist
Swoon
Toronto, ON
- Contract
…scalable AI, translating complex network data into actionable business intelligence and production-ready…
Added 26 mins ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
…maintaining compliance with employment legislation, managing HR systems and reporting, and partnering with internal stakeholders to deliver exceptional employee experiences. This role is a…
Added 56 mins ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
…maintaining compliance with employment legislation, managing HR systems and reporting, and partnering with internal stakeholders to deliver exceptional employee experiences. This role is a…
Added 56 mins ago
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Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
Job Description: Convergint is currently recruiting for a Security Systems Technician to join our team in Saskatoon, SK. As a Security Technician, you will be responsible for providing…
Added 56 mins ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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Project Specialist - Security Systems
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Toronto, ON · CA ON Etobicoke
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
Added 56 mins ago
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Junior BAS Technician - FIFO 14/14
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
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- Full-time
…customer and technical support for a broad range of installed systems including basic to complex systems. Responsibilities include system installation, programming, system…
Added 56 mins ago
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Sales Director
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
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Représentant(e) des ventes bilingue - Solutions de sécurité
Convergint
Laval, QC · CA QC Laval
- Full-time
Added 56 mins ago
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CCQ Security Technician
Convergint
Ottawa, ON · CA ON Ottawa
- Full-time
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Added 56 mins ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
…technical assistance, with a strong focus on Building Automation Systems (BAS), building controls, and the effective integration of site systems to ensure safe, efficient, and high-quality…
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Account Executive - Enterprise Solutions (Security Systems)
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Burnaby, BC · CA BC Burnaby
- Full-time
…forward-thinking Account Executive – Enterprise Solutions (Security Systems), to join our amazing culture in our Vancouver, BC location. In this role, you will prospect and cultivate new…
Added 56 mins ago
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Account Executive - Enterprise Solutions (Security Systems)
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Brantford, ON · Oldcastle, ON · CA ON Brantford
- Full-time
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BAS Technician - 14/14
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Fort McMurray, AB · CA AB Fort McMurray
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Maintain BAS automation network and understand development concepts. Work with the client on adding new assets to their business LAN.
Added 56 mins ago
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Supply Chain Data Analyst
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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Major Account & Marketplace Manager
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Added 1 hour ago
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Store Manager - CF Pacific Center
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British Columbia Lottery Corporation

Technician

Kamloops, BC, Canada

Expected Salary Range: $63,943.00 - $79,928.00 - $99,909.00

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Job details

Pay: Expected Salary Range: $63,943.00 - $79,928.00 - $99,909.00
Posting language: English
Posted: Nov 7, 2026

Original job description

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

Location: Kamloops

We have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver
74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $63,943.00 - $79,928.00 - $99,909.00

Our typical hiring range will be +/- 5% of the midpoint shown above
Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

The Team

Our Operations teams are what make it all happen! They ensure our business is operating efficiently so we are able to meet our financial targets across each line of business and that no matter your game, everything is running with a high degree of integrity, efficiency and with our players top of mind. From Player Experience & Strategy, Gaming Platforms & Operations to Facilities, this group loves to execute and are dedicated to their craft. Our casino technicians are a very collaborative group, are supported by a wide range of stakeholders and a robust onboarding program.

The Role

Our technicians provide the technical expertise to maintain our casino gaming equipment in our casino facilities, deliver an exceptional experience for our players when they encounter issues and ensure we are leveraging our product to drive value for both our service providers and BCLC. Technicians collaborate and build trusting relationships with internal & external stakeholders. In larger facilities, you will assign work to others, while in smaller locations, you will operate independently. This position reports to a Manager of Business Operations and may require occasional travel to a secondary location within the region.

What you will accomplish

Complete projects to enhance player experience , perform repairs and maintenance that ensures integrity on all BCLC gaming equipment

Resolve incidents contributing to sensitive player complaints with diplomacy and tact

Complete assigned duties and contribute towards a high performing casino environment that will excite and delight our players with high revenue machines placed in prime locations

Qualifications and skills

Recognized technical degree or diploma in electronics or technology support;

3 to 4 years previous technical (hardware) experience or a related background is preferred;

An equivalent combination of education and/or experience will be considered;

Previous customer service experience is preferred.

Ability to comprehend and apply internal control concepts, verifications and procedural review requirements;

Ability to compile and analyse information and make informed decisions;

Ability to be effective working as a part of a team and individually;

Organizational skills that include attention to detail;

Ability to deal with sensitive matters with integrity and a degree of diplomacy, tact and confidentiality;

Excellent written and verbal communication skills;

Excellent problem solving, troubleshooting, and analytical thinking/innovation;

Strong computer skills – MS office suite.

Develop an understanding of Casino operation and associated repairs;

Develop an understanding of Casino Standards, Policies and Procedures;

Develop a thorough knowledge of the gaming systems and modules, the communications rack and its functionality

Ability to work flexible hours (shift work);

Ability to work at multiple locations within a set region;

Ability to lift 25kg is required.

What will make you successful

You will problem solve to ensure all BCLC gaming equipment is in good working condition and operational

You will provide customer service and investigate incidents related to player complaints

You will execute project plans and move machines within the casino environment, collaborate on team projects and be able to lift 25kg yourself in a safe manner

You will stay relevant with evolving technology with the various gaming equipment

It would be awesome if you also had

A strong aptitude for troubleshooting issues related to computers or electronic equipment.

What’s in it for you

Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada.

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More about this job

Responsibilities

Technicians are responsible for maintaining and repairing casino gaming equipment to ensure operational integrity and high performance. They also provide technical support and resolve player complaints with diplomacy to enhance the overall gaming experience.

Requirements

Candidates must possess a recognized technical degree or diploma in electronics or technology support with 3 to 4 years of relevant hardware experience. Strong troubleshooting skills, the ability to lift 25kg, and the capacity to work flexible shifts are required.

Skills

Electronics maintenance
Hardware troubleshooting
Customer service
Technical support
Problem solving
Analytical thinking
Communication
MS Office Suite
Gaming systems
Project management
Diplomacy
Confidentiality
Attention to detail
Teamwork

Benefits

Defined benefit pension plan
Flexible working model
Professional development
Education sponsorship
Certification sponsorship
LinkedIn Learning

Visa sponsorship

Not detected in the job text

Keywords

Electronics
Hardware
Gaming equipment
Casino operations
Troubleshooting
Technical support
MS Office
Maintenance
Customer service
Analytical thinking
Project execution
Gaming systems
Communications rack
Integrity
Diplomacy
Confidentiality
Shift work

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