Find work in Canada.

520,840 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
HR
Beauty Advisor - La Mer
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added just now
I
Medical Advisor Neuroscience
Ipsen
Mississauga, ON
- Full-time
The Medical Advisor, Neuroscience, will be responsible for the development of the annual national medical affairs strategy and implementation within the Neuroscience therapeutic area. This…
Added just now
MK
MK Toronto Premium - Mens - Seasonal Sales Assistant
Michael Kors
Toronto, ON
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 15 mins ago
Bilingual Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Montreal, QC
…sales team to focus on generating new sales and growing the advisor base. You will also be part of supporting the implementation of multiple territory business…
Added 30 mins ago
KR
Senior Business Analyst
KTek Resourcing
Toronto, ON
- $90,000 to $1,000,000 CAD / year
- Full-time
Strong knowledge of Branch Banking systems, processes, customer journeys and frontline/advisor workflows.
Added 44 mins ago
WP
Sales Advisor - West 4th Ave
Warby Parker
Vancouver, BC
- Part-time
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles…
Added 44 mins ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- Part-time
Become the trusted advisor to his or her customer by completing training in a timely manner and continually building product knowledge and fashion trend expertise.
Added 44 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Scarborough Town Centre
Fox Group Canada Inc.
Toronto, ON · Scarborough, Ontario
- Part-time
As a Seasonal Beauty Advisor / Seasonal Sales Associate, you will join our team during one of the busiest and most exciting times of the year. Reporting to the Store Manager, you will…
Added 59 mins ago
0
Inside Sales Representative
0229f850-4aff-4275-beb3-9bf6c8fb1f1c
Ajax, ON · Mississauga, ON
- Full-time
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Added 1 hour ago
GF
District Sales Representative
Gordon Food Service
Ajax, ON · Ottawa, ON
- Full-time
Consultative Sales: Serve as a food service advisor, providing system design guidance and GFS value-added solutions.
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
H
H&M Sales Advisor
H&M
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
E
Senior Account Manager
Encircle
Kitchener, ON
- Full-time
renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner
Added 1 hour ago
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Pacific Centre, Vancouver, BC
ELC Beauty LLC
Vancouver, BC
Added 1 hour ago
A
Regional Service Agent - Boutique
Allstate
Markham, ON
- Full-time
…and accurate manner. This individual provides customers with product knowledge and resolves customers concerns. This individual utilizes functional expertise and knowledge of the business…
Added 2 hours ago
SL
District Manager
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
Develop and execute on your District recruiting and sales power growth plan in alignment with overall SLFD objectives and advisor succession needs.
Added 2 hours ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Organize and execute conferences calls and webcasts to liaison product and practice management
Added 2 hours ago
MK
MK Edmonton Premium - Seasonal Sales Assistant
Michael Kors
AB · Edmonton
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 2 hours ago
B
Lead, Client Services - Bilingual (Hybrid)
Broadridge
Toronto, ON
- Full-time
…work across internal teams to support client satisfaction, product adoption, successful implementations, and ongoing service…
Added 2 hours ago
GF
Representative, District Sales (Windsor)
Gordon Food Service
Windsor, ON
- Full-time
Consultative Sales: Serve as a food service advisor, providing system design guidance and GFS value-added solutions.
Added 2 hours ago
S
Paid Services Beauty Advisor - Part Time
Sephora
Toronto, ON
- $19.7 to $23.2 CAD / hour
- Part-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 2 hours ago
O
Product & Partner Counsel (Remote Canada)
Optro
Remote, Canada
- $164,000 to $225,500 CAD / year
- Full-time
- Remote
Optro is seeking a highly motivated and forward-thinking Product and Partner Counsel to support both the Product and Partner teams. You will report to the Senior Counsel supporting both…
Added 3 hours ago
PF
Professional Services Consultant
PureFacts Financial Solutions
Toronto, ON
- $80,000 to $100,000 CAD / year
…Operations, and Technology teams, while partnering internally with Product, Engineering, Project Management, and Professional Services…
Added 3 hours ago
D
Product Owner, Product Management
Desjardins
Montréal-Ouest, QC
- Full-time
As Product Owner - Product management, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of…
Added 3 hours ago
P
Senior Talent Partner
Plooto
Canada
- Full-time
You believe hiring is a competitive advantage. Every hire shapes culture. Candidate experience is a product. You care as much about helping leaders make great decisions as you do about…

Broadridge

Lead, Client Services - Bilingual (Hybrid)

Toronto, ON, Canada

Salary Range: $80,000 - $110,000 CAD. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $80,000 - $110,000 CAD.
Job type: Full-time
Experience: At least 5 years of bilingual (French and English) experience in a customer-facing role focused on customer service
Posting language: English
Posted: Oct 28, 2026

Original job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

As a key connection between our organization and large bank and brokerage clients in Toronto and Montreal, you will build trusted relationships, understand client needs, and coordinate timely resolution of questions and issues. You will work across internal teams to support client satisfaction, product adoption, successful implementations, and ongoing service improvement.

Key Responsibilities

Serve as a primary point of contact for our large financial services clients, maintaining regular communication and ensuring client satisfaction.
Work closely with internal teams to ensure client inquiries are addressed in a timely manner and with completeness.
Conduct periodic business reviews to assess client satisfaction and align on goals, strategies, and success measures.
Ensure understanding of clients business needs and goals for alignment.
Client focal point for problem management, change management and client requests for services.
Work closely with clients to build product knowledge, demonstrate best practices, increase feature adoption, and support retention.
Reporting of contracted Service Level Agreements and incident updates.
Partner with Product and Delivery teams to coordinate successful project implementations/changes.
Guide clients through releases and changes.
Lead group demonstrations that increase client awareness and understanding of our tools and offerings.
Support Enterprise Customer Success Partners with day-to-day activities, including troubleshooting, remediation, research, reporting, and other requests.
Analyze product usage data, identify trends, and share actionable insights that will help internal teams and clients.
Identify opportunities to expand product usage in ways that align with client needs and business objectives.
Represent the client’s perspective internally, help improve the product experience, and communicate updates effectively.
Respond to client questions and issues in a timely manner, partnering with Support and technical teams as needed.
Report customer success milestones and achievements to internal stakeholders.
Find creative ways to improve processes/communication
Actively seek ways for automation of current processes to improve responsiveness including the use of Agentic AI

Experience

At least 5 years of bilingual (French and English) experience in a customer-facing role focused on customer service

Experience building client relationships and acting as a business partner and trusted advisor.

Experience with financial services technology and products.

High level understanding of Canadian taxation and various tax slips

Work efficiently in a multi-tasking environment where high attention to detail is required.

Strong written and verbal communication in French and English, time management, and client relationship skills.

Ability to manage multiple priorities, solve problems, and work with strong attention to detail and analytical rigor.

Education

Canadian Securities Course
Bachelor’s degree or equivalent
Microsoft Office Suite
Agentic AI

Availability

This role requires availability to work after hours and on weekends, and to participate in on-call coverage for major incidents and project implementations.

Recruitment Process

Throughout the application process, you will be required to attend interviews in person. Our recruiters will explain the interview process at each stage and answer any questions you may have.

Compensation

Salary Range: $80,000 - $110,000 CAD. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Bonus Eligible Position
Benefits: Medical, dental, life and vision insurance. RRSP program with company match, paid parental leave, competitive vacation days and more. Medical insurance starts immediately upon hire.

Vacancy Disclosure

This posting is for an existing and currently open position within Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

Employment verification
Education verification
Credit inquiry
Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company - and ultimately a community - that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Apply About employer

More about this job

Responsibilities

Serve as the primary point of contact for large financial services clients to ensure satisfaction, product adoption, and timely resolution of issues. Coordinate with internal teams to manage project implementations, report on service level agreements, and identify opportunities for process automation.

Requirements

Requires at least 5 years of bilingual experience in a customer-facing role within the financial services technology sector. Candidates must possess a bachelor's degree, strong analytical skills, and the ability to work in a hybrid environment with occasional after-hours availability.

Skills

Financial services technology
Customer service
Bilingualism
Problem management
Change management
Product adoption
Data analysis
Project implementation
Taxation knowledge
Communication
Time management
Analytical rigor
Agentic AI
Microsoft Office Suite
Canadian Securities Course

Benefits

Medical insurance
Dental insurance
Life insurance
Vision insurance
RRSP program with company match
Paid parental leave
Competitive vacation days

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Financial Services
Broadridge
Customer Success
Bilingual
Taxation
Tax Slips
Project Management
Product Adoption
Service Level Agreements
Incident Management
Change Management
Agentic AI
Data Analysis
Canadian Securities Course
Microsoft Office
Relationship Management
Business Reviews
Automation
Client Retention
Technical Support
Implementation
Financial Technology
Hybrid Work
Customer Satisfaction

Report this job