Find work in Canada.

604,752 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
VS
Dining Service Attendant - Cooks Helper (2026-11050)
Verve Senior Living
Lloydminster, AB
- Full-time
…helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place…
Added 12 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Montreal, QC
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
W
(CAN) Front End Checkout Team Associate FT
Walmart
Drumheller, AB
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
W
(CAN) Customer Service Manager
Walmart
Calgary, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 12 mins ago
W
(CAN) Overnight Assistant Manager
Walmart
Alma, QC
- Full-time
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions…
Added 12 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Dieppe, NB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
Pay attention to store security, by monitoring activity within the store.
Added 27 mins ago
RV
Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
- Contract
Reporting to the Professional Practice Manager, the Nursing Coordinator assists the V.P. in the supervision and direction of patient care and assumes a leadership role in crisis…
Added 27 mins ago
VS
Administration Office Assistant (Part-Time) - Canterbury Place (2026-11051)
Verve Senior Living
Toronto, ON · North York, ON
- Part-time
…Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll…
Added 27 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 27 mins ago
SH
Housekeeping and Laundry Aide
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…and operates under the supervision of the Support Services…
Added 27 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 27 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 27 mins ago
S
Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is seeking a Project Manager, Artificial Intelligence. Full-time and part-time arrangements will be considered. Artificial Intelligence is identified in Sunnybrook's Invent 2030…
Added 27 mins ago
SH
Ability Management Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 27 mins ago
SH
General Duty Nurse (N2) - Child Health - JL1 Emergency - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 27 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 27 mins ago
SH
Registered Nurse (N2) - Obstetrics, Gynecology and Neonatology Resource Team
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Registered…
Added 27 mins ago
VS
Certified Resident Services Attendant - Ontario (2026-11046)
Verve Senior Living
Toronto, ON
- Other
…helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place…
Added 27 mins ago
SH
Nursing Assistant - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Working as part of a multidisciplinary team under the supervision of the Manager Health Services or Nurse in Charge, the incumbent:
Added 27 mins ago
SH
Registered Nurse (N2) - Intensive Care Med/Surg
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 27 mins ago
VS
Housekeeping Attendant (2026-11045)
Verve Senior Living
Toronto, ON
- Other
…helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place…
Added 27 mins ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 27 mins ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 27 mins ago
GG
Vanterm Rail Planner
GCT Global Container Terminals
Vancouver, BC
- Full-time
We offer rewarding opportunities for team-oriented individuals who thrive in a fast-paced environment that are accountable, innovative, and driven to achieve challenging goals. We have an…

Broadridge

Manager / Senior Manager (KYC) (CONTRACT)

Markham, ON, Canada
Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing. We are seeking a Manager / Senior Manager to lead Business-as-Usual (BAU) Know Your Customer (KYC) operations. The successful candidate will oversee KYC investigations, remediation and periodic reviews, ensuring work is completed accurately and in line with applicable AML/KYC requirements, internal procedures and service expectations.

This role will manage operational workflows and high-volume investigation queues, support effective issue resolution, and promote consistent quality and productivity across the team.

Key responsibilities:

Lead day-to-day BAU KYC operations, including remediation and periodic review activities.

Oversee investigation queues, work allocation, prioritization and progress against applicable service levels.

Guide the review and resolution of customer files, including the identification of missing, inconsistent or higher-risk information.

Ensure customer due diligence (CDD) and enhanced due diligence (EDD) activities are completed in accordance with regulatory requirements and internal policies.

Monitor operational performance, quality and capacity; identify bottlenecks and recommend process improvements.

Escalate complex cases, control concerns, risks and potential policy or regulatory issues through the appropriate channels.

Provide coaching, guidance and practical support to team members; reinforce consistent procedures and sound case documentation.

Partner with relevant stakeholders to resolve case issues, address dependencies and support timely completion of reviews.

Maintain clear, accurate records of case decisions, escalations and operational activities.

Support management reporting on queue health, productivity, quality and outstanding issues.

Required qualifications and experience:

Experience handling end-to-end BAU KYC remediation and periodic reviews.

Deep understanding of AML/KYC regulatory requirements and customer due diligence (CDD/EDD) processes.

Experience managing operational workflows and high-volume investigation queues.

Ability to assess customer information, identify gaps or inconsistencies, and determine when further review or escalation is needed.

Strong organizational skills, including the ability to prioritize work and manage competing deadlines.

Clear written and verbal communication skills, with the ability to document decisions and explain issues to stakeholders.

Sound judgment, attention to detail and a commitment to handling customer information responsibly.

Preferred qualifications

Prior experience leading or supervising a KYC operations team.

Experience improving operational processes, quality controls or queue management practices.

Relevant AML, KYC or financial-crime compliance training or certification.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company - and ultimately a community - that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Apply About employer

More about this job

Responsibilities

The Manager will lead day-to-day BAU KYC operations, including remediation, periodic reviews, and the oversight of investigation queues. They are responsible for ensuring compliance with AML/KYC regulatory requirements while coaching team members and driving process improvements.

Requirements

Candidates must have extensive experience in end-to-end KYC remediation and a deep understanding of AML/KYC regulatory requirements and CDD/EDD processes. Strong organizational, communication, and leadership skills are required to manage high-volume workflows and complex case escalations.

Skills

KYC
AML
CDD
EDD
Operational Management
Investigation
Risk Assessment
Regulatory Compliance
Process Improvement
Team Leadership
Stakeholder Management
Quality Assurance
Reporting
Documentation
Financial Crime Compliance

Visa sponsorship

Not detected in the job text

Keywords

KYC
AML
BAU
Know Your Customer
Anti-Money Laundering
CDD
EDD
Customer Due Diligence
Enhanced Due Diligence
Remediation
Periodic Reviews
Operational Workflows
Investigation Queues
Regulatory Compliance
Financial Crime
Risk Management
Quality Control
Process Improvement
Stakeholder Management
Case Documentation
Management Reporting
Broadridge
Hybrid

Report this job