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Added 11 mins ago
FV
Professional Development Assistant (1yr contract)
Fraser Valley Real Estate Board
Surrey, BC
- Full-time
- Temporary
Strong problem-solving and customer-service skills, a focus on results, and the ability to work independently and collaboratively while building internal relationships and external…
Added 11 mins ago
Manager, Speciality Pharma Nurse
Bayshore
ON
The Specialty Pharma Nursing Manager BSRx hereinafter referred to as the “SPNM”, reporting directly to the Regional Operations Manager Specialty Nursing under the direction of the Senior…
Added 11 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 25 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 25 mins ago
LV
MANAGER-EN
La Vie En Rose
Toronto, ON
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 25 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Quebec, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 25 mins ago
N
Sales Support | Support aux ventes - Noramco-EN
Noramco
Montreal, QC
- Full-time
This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to…
Added 26 mins ago
B
Manager, Risk Report Development
BMO
Toronto, ON · BMOPLACE
- Full-time
As a Manager, Risk Report Development, you'll combine your deep technical expertise in Python, SAS, GitHub and Git with your understanding of retail banking products and credit risk…
Added 41 mins ago
E
Training Academy Manager (Online gaming industry)
Evolution
Burnaby, BC · New Westminster, British Columbia
- Full-time
Collaborate with Technical Operations department by implementing additional training tables to address Studio growth/new games.
Added 41 mins ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported…
Added 54 mins ago
AI
IBM FileNet Developer – IBM Content Navigator, Java/J2EE & Unix
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Incident, service request and change processes using Service Management tools
Added 54 mins ago
A
Global Head of Professional Services
Ashby
Canada
- Full-time
Evolve our services offerings to address increasingly complex customer needs, including Enterprise implementation, technical consulting, integration services, hands on build services, and…
Added 54 mins ago
AE
Information Technology General Supervisor
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Reporting to the Manager, IT Ontario Operations, you will be a part of the Information Technology Team! You will be responsible for the safe, secure, reliable and cost-effective delivery of…
Added 55 mins ago
LV
INTERM ASSISTANT MANAGER-EN
La Vie En Rose
Rouyn-Noranda, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 55 mins ago
AI
IBM FileNet Developer
Apptoza Inc.
Vancouver, BC
- Full-time
…Content Navigator, Java/J2EE and Unix, with exposure to incident, service request and change processes using a Service Management…
Added 55 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saskatoon, SK
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 55 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Abbotsford, BC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 55 mins ago
BC
Director, Head of Equity Derivatives Risk Engineering
BMO Capital Markets
Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 55 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Burlington, ON
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 55 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 55 mins ago
NC
Engineering Manager - Toronto, Canada (hybrid)
Nu Colombia
Toronto, ON
- Full-time
…advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and…
Added 55 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Calgary, AB
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 55 mins ago
RS
Shipping and Receiving Clerk - Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Under supervision from a floor supervisor or manager, the Warehouse Clerk I provides clerical support to an area or shift of the operation. Responsibilities may vary by location but can…
Added 55 mins ago
Electrical Designer (May 2027)
MCW Group of Companies
Toronto, ON
Work with project team and Project Manager to ensure on-time project completion
Added 55 mins ago
Mechanical Designer (May 2027)
MCW Group of Companies
Toronto, ON
Work with project team and Project Manager to ensure on-time project completion

Broadridge

Manager / Senior Manager – Sanctions Operations (CONTRACT)

Markham, ON, Canada
Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing. We are seeking a Manager / Senior Manager to lead sanctions-screening operations. The successful candidate will oversee the review and resolution of sanctions alerts and potential matches arising from name and transaction screening. The role requires strong investigative judgment, a risk-based approach, and timely escalation of potential true matches in accordance with applicable requirements and internal procedures.

Key responsibilities:

· Manage day-to-day sanctions alert review and clearing activities across name and transaction-screening workflows.

· Oversee investigation queues, work allocation, prioritization, and progress against applicable service levels.

· Review available customer, counterparty, payment, and other relevant information to assess potential matches and document the rationale for decisions.

· Apply a risk-based approach to distinguish false positives from alerts requiring further investigation or escalation.

· Escalate potential true matches, higher-risk cases, and control or process concerns through the appropriate channels.

· Support consistent application of screening procedures, decision standards, and documentation requirements.

· Monitor operational performance, alert volumes, quality, and backlogs; identify issues and recommend practical improvements.

· Provide coaching and guidance to team members and support quality review of alert decisions.

· Partner with Compliance, Legal, Operations, and other relevant stakeholders to resolve complex cases and operational dependencies.

· Prepare or contribute to reporting on queue health, productivity, quality, escalations, and outstanding issues.

Required qualifications and experience:

· Strong technical experience in sanctions alert clearing and name and transaction-screening operations.

· Experience conducting risk-based investigations of potential sanctions matches and documenting clear, supportable decisions.

· Familiarity with relevant sanctions laws, programs, and regulatory expectations, including those associated with OFAC, the United Nations, the European Union, and Canadian requirements and OSFI guidance.

· Ability to identify cases that require further investigation or escalation and to act in accordance with internal procedures.

· Experience managing operational workflows and investigation queues, including prioritization and service-level monitoring.

· Strong attention to detail, sound judgment, and effective written communication skills.

· Ability to work collaboratively with Compliance and business stakeholders while managing competing priorities.

Preferred qualifications

· Prior experience leading or supervising a sanctions operations team.

· Experience with screening platforms, case-management tools, and operational reporting.

· Experience improving alert-review procedures, quality controls, or queue-management practices.

· Relevant sanctions, AML, or financial-crime compliance training or certification.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company - and ultimately a community - that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

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More about this job

Responsibilities

The manager will oversee daily sanctions-screening operations, including the investigation and resolution of name and transaction alerts. They are responsible for monitoring operational performance, coaching team members, and partnering with stakeholders to ensure compliance with regulatory standards.

Requirements

Candidates must have strong technical experience in sanctions alert clearing and conducting risk-based investigations. Familiarity with sanctions laws, regulatory expectations, and experience managing operational workflows is required.

Skills

Sanctions screening
Transaction screening
Risk-based investigation
Compliance
Operational management
Alert clearing
Regulatory reporting
Quality assurance
Team leadership
Stakeholder management
Case management
Financial crime compliance
Data analysis
Attention to detail
Written communication

Visa sponsorship

Not detected in the job text

Keywords

Sanctions
Compliance
AML
OFAC
OSFI
Risk management
Operations management
Transaction monitoring
Name screening
Regulatory compliance
Financial crime
Quality control
Queue management
Reporting
Stakeholder engagement
Investigation
Broadridge
Hybrid
Contract

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