Jobs in Canada

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Added 1 min ago
BS
Technical Project Manager – Release Management
BrickRed Systems
Canada
- Contract
Lead end-to-end delivery of software development projects from planning and requirements through development, testing, deployment, and production release.
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A
Chargé(e) De Projet
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
…technical documentation and standardizing processes. You will lead governance and digital transformation initiatives within the…
Added 1 min ago
I
Staff Customer Experience Professional - Growth & Retention
Intuit
Toronto, ON
- Full-time
Intuit has embraced a hybrid working model and this role will be based out of our Toronto office 3 days per week
Added 1 min ago
RC
Data and Analytics Technical Manager
RSM Canada
Toronto, ON
- Full-time
Lead overall project teams and/or technical teams through the definition and implementation of data and analytics solutions.
Added 1 min ago
A
Product Specialist
ABB
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
The work model is hybrid with a minimum of 2 days per week at the office
Added 1 min ago
AC
Estimateur Principal | Lead Estimator
Aston Carter
Quebec, QC
- $50 to $100 CAD / hour
- Full-time
Titre du poste : Estimateur principal (Lead Estimator)
Added 1 min ago
IO
Vice President Finance
Infinite Outsourcing Solutions Inc
Oakville, ON
- Full-time
…a trusted partner to the CEO, CFO, Board and investors, and lead FP&A, corporate strategy, corporate development and M&A. They also work with commercial, operations and technology teams to…
Added 1 min ago
AG
Inventory - Field Data Collector
Acosta Group
Casselman, ON
- Part-time
Communicate regularly with Retail Supervisor / Team Lead.
Added 1 min ago
CS
Senior Account Manager
Clever Samurai
Mississauga, ON
- Full-time
Clever Samurai is seeking an experienced, commercially minded Senior Account Manager to manage client relationships and lead the successful delivery of marketing and communications programs…
Added 1 min ago
A
Controls Manager
Actalent
Ottawa, ON · Kanata, ON
- $50 to $60 CAD / hour
- Full-time
Lead and develop the controls engineering team of approximately six engineers, with potential growth and inclusion of co-op students.
Added 2 mins ago
I
General Foreman - Commissioning (Canal Flats)
IREN
Canal Flats, BC
- Temporary
…contractor general foremen, foremen, and site supervisors; lead daily plan-of-day meetings; resolve field issues promptly and escalate schedule, quality, or safety concerns with recommended…
Added 16 mins ago
Senior Manager, Culinary (12 Month Contract)
HelloFresh
Toronto, ON
Ability to work on-site 5 days per week and available for the full 12-month contract term
Added 17 mins ago
M
Senior Technical Architect, Genesys Cloud (Relocation to Toronto)
Miratech
Toronto, ON
- Full-time
Working Model: This is a hybrid role requiring 2 days per week in a downtown Toronto office
Added 17 mins ago
Staff Engineer, Mechanical Design
Tenstorrent
Toronto, ON
…problems. We are seeking a Staff Mechanical Design Engineer to lead mechanical and thermal productization for next-generation multi-chip AI servers and advanced data center hardware. You…
Added 17 mins ago
D
Director, Product Management, Sandbox
Docker
Remote, Canada
- Full-time
- Remote
…software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure…
Added 17 mins ago
Pricing and Contracting Solutions Lead
UCB
Oakville, ON
You will lead pricing strategy, contracting governance, and gross-to-net value optimization across UCB’s Canadian portfolio. Working from early pipeline development through loss of…
Added 17 mins ago
B
Senior Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
Lead incident response for data breaches and corporate network compromises.
Added 17 mins ago
S
Lead, Account Solution Engineer/Manufacturing & Automotive
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
As a Lead Solution Engineer, you will operate at the intersection of the Manufacturing & Automotive sector and Salesforce's cutting-edge technology, combining deep technical building skills…
Added 31 mins ago
P
Client Success Manager
Posh
Canada
- Full-time
Lead implementation of Posh Lab solutions, conduct working sessions, product deep dives, and enablement programs that drive real adoption.
Added 31 mins ago
WM
Autism Support Worker [Full-time Contract]
Woodview Mental Health and Autism Services
Hamilton, ON
- Full-time
Overnight support: Complete sleeping night shifts on a rotational basis to provide support and ensure client safety
Added 31 mins ago
Customer & Community Marketing Manager
ContactMonkey
Toronto, ON
You're a marketer who knows that "growth" means more than just lead gen and MQLs
Added 31 mins ago
Stock Associate-Retail
Roots
Sudbury, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 31 mins ago
SO
Assistant Teacher (Level 3) - Riverdale - PT
Spirit of Math Schools Inc.
Toronto, ON
- Full-time
Lead pre-assigned classroom activities such as groupwork, drills, or core topics.
Added 31 mins ago
T
Senior Software Development Engineer in Test
Thinkific
Canada
- Full-time
…an organizational level? We’re looking for a Senior Software Development Engineer in Test (SDET) to join us at…
Added 32 mins ago
T
Firmware Technical Leader
Thales
Ottawa, ON
- Full-time
Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more

Broadridge

VP, Account Management (Hybrid)

Toronto, ON, Canada

Full-time

Apply on broadridge.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 15 years of Account Management experience within the Financial Industry, and a strong understanding of the Financial Industry
Posting language: English
Posted: Nov 12, 2026

Original job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Vice President, Account Management is accountable for the strategic direction, executive relationship management, client retention, and profitable growth of designated strategic accounts. This leader will build trusted partnerships, align Broadridge capabilities to client priorities, and drive measurable value across a complex account portfolio.

This role will assist with account strategy and executive governance, lead client engagements and commercial negotiations, and partner across Broadridge to resolve critical issues and deliver consistent service. The VP, Account Management represents the client voice internally while balancing client outcomes, risk, and profitable growth.

Key Job Functions/Responsibilities

Client Relationship Management

Establish and maintain relationships with senior client executives
Cultivate relationships at a high level
Build and foster relationships across all areas of the firm including Operations, IT, Compliance, and Risk, and other functional areas across all products
Solidify existing relationships
Meet with client’s senior management team on a regular basis to anticipate their business needs and to provide updates on our strategic initiatives
Managing complex contract renewals, securing mutually beneficial terms that strengthen long-term client partnerships
Communicate material changes in the business environment across all management levels, whether originating with the client or Broadridge
Develop and execute annual client strategic plans
Lead crisis-management efforts

Strategic Sales, Account Management & Client Strategy

Support multi-year growth strategies and revenue plans for priority accounts by translating client priorities and Broadridge capabilities into qualified pipeline, cross-sell and upsell opportunities, retention goals, and measurable revenue outcomes.

Lead executive-level commercial strategy for complex renewals and expansions, shaping negotiation approaches and directing pricing, deal structure, risk assessment, and internal approvals in partnership with Sales, Finance, Legal, and Product leaders.

Foster key client relationships, convening client executives and Broadridge senior leaders to align on shared outcomes, resolve escalations, and sustain long-term partnership health.

Co-create forward-looking client strategies and transformation roadmaps informed by client operating models and market, regulatory, and technology trends; connect client needs to relevant Broadridge solutions and innovation priorities.

Lead account planning and performance reviews, using retention, growth, profitability, satisfaction, and service metrics to prioritize investment, mitigate risk, and hold cross-functional teams accountable.

Manage Client Projects

Conduct regular client engagements to review all open projects

Maintain ongoing client dialogue to assess Broadridge’s service performance, identify gaps against expectations, and lead corrective actions that strengthen client satisfaction

Product Sales (Value Added Products – VAP’s)

Identify and close additional revenue opportunities within existing client base
Introduce new products and services to existing clients to increase their operational efficiency
Conduct and coordinate product presentations when/where necessary
Negotiate pricing on product sales
Finalize all the appropriate documents in conjunction with Legal and Finance
Work closely with our Sales team to identify revenue opportunities

Service Negotiations

Partner with Finance and Legal to develop, review and finalize pricing proposals and legal documentation
Ensure all service proposals comply with Broadridge policies

Project Management

Analyze client business initiatives to determine actionable plans that align with strategic priorities
Ensure Broadridge meets or exceeds all key milestones and expectations on projects
Facilitate the initial project kickoff and help obtain the proper resources to accomplish goal
Conduct and coordinate both internal and client update sessions

Steering Committee/Subcommittees

Partner with Executive Administration and assist in the managing of the quarterly Steering Committee and Subcommittees (Agenda, Guest Speakers, Minutes, Logistics, Presentations and Follow-up actions)

Conduct Client Satisfaction Surveys

Support collection of the Client Survey
Review survey results with the client
Work with all areas of the organization to prepare survey responses to all clients based on their feedback
Prepare action plans / review action plans with client where applicable

Metrics

Review metrics with clients on a monthly basis
Modify metrics as needed to address the changing conditions
Action plans (part of survey action plans) to remedy poor performing areas with updates monthly on current status

Account Receivables

Resolve discrepancies
Invoices reviewed for accuracy prior to client receiving the invoice
Perform contract review annually to ensure Broadridge is capturing revenue for service performed

Basic Skill Level Requirements

Education:

University Degree, MBA an asset, or equivalent experience

Experience:

15 years of Account Management experience within the Financial Industry, and a strong understanding of the Financial Industry

Communication Skills/Skills:

Excellent written and verbal communication skills
Strong interpersonal skills with the ability to build positive business relationships.
Proficient with Microsoft Excel and Word, with working knowledge of Microsoft Access considered an asset
Strong negotiation and facilitation skills
Innovative thinker with proven problem-solving skills
Strong planning, organizing and prioritizing ability
Proven track record of providing World Class Service
Self-starter with ability to work with minimal supervision

Recruitment Process

Throughout the application process, you will be required to attend interviews in person. Our recruiters will explain the interview process at each stage and answer any questions you may have.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

Employment verification
Education verification
Credit inquiry
Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company - and ultimately a community - that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Apply on broadridge.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The VP of Account Management is responsible for the strategic direction, client retention, and profitable growth of a complex portfolio of strategic accounts. This role involves building executive-level relationships, leading commercial negotiations, and aligning Broadridge's capabilities with client business priorities.

Requirements

Candidates must have at least 15 years of account management experience within the financial industry and a strong understanding of the sector. Excellent communication, negotiation, and planning skills are required, along with a university degree.

Skills

Account management
Strategic planning
Client retention
Commercial negotiations
Financial industry knowledge
Crisis management
Revenue growth
Project management
Contract renewals
Problem-solving
Communication skills
Interpersonal skills
Microsoft Excel
Microsoft Word
Facilitation

Benefits

Flexible work arrangements
Inclusive workplace

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Financial Industry
Strategic Planning
Client Retention
Revenue Growth
Commercial Strategy
Contract Renewals
Crisis Management
Project Management
Executive Governance
Client Satisfaction
Business Development
Negotiation
Risk Assessment
Product Sales
Microsoft Excel
Microsoft Word
Microsoft Access
Operations
Compliance
IT
Finance
Legal
Account Receivables
Steering Committee
Client Surveys
Hybrid Work
Relationship Management

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Jobs in Canada