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Added 1 hour ago
B
Senior Manager, User Experience Research
BMO
Toronto, ON · BMOPLACE
- Full-time
Attracts, retains, and enables the career development of top talent.
Added 1 hour ago
B2B Sales Assistant Manager
Teleperformance
Toronto, ON · TPCA Toronto
Effective leader with proven track record in previous roles like: Sales Manager, Team Lead-Inbound Sales team, Account Manager, Business Development Executive, Sales Executive, and Inside…
Added 1 hour ago
V
Senior Manager, Technology & AI Risk
Vancity
Vancouver, BC
- Full-time
As a Senior Manager, Technology & AI Risk, you will be a senior second-line specialist providing independent oversight and effective challenge across technology, cyber, digital, model and…
Added 1 hour ago
V
Senior Manager, Operational Risk & Resilience
Vancity
Vancouver, BC
- Full-time
As Senior Manager, Operational Risk & Resilience, you will provide second-line leadership for Vancity’s operational risk management and resilience. You will lead the implementation,…
Added 1 hour ago
Hiring Event October 15, Galeries de la Capitale
Bell
Laval, QC
Come and meet a manager for an on-site interview.
Added 1 hour ago
P
Corporate Finance Manager (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
As a Corporate Finance Manager (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities…
Added 1 hour ago
RB
Senior Manager, Royal Distinction Associates
Royal Bank of Canada
Montreal, QC
- Full-time
The Senior Manager of Associates will lead a team of Associates in delivering Direct Investing expertise and superior client experiences to RBC DI's highest-value clients.
Added 1 hour ago
RB
Senior Manager Regulatory Engagement
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Regulatory Engagement, Practice Management to lead program management and project execution in the regulatory engagement environment,…
Added 1 hour ago
VC
icebreaker: Assistant Store Manager - Vancouver Premium Outlet
VF Corporation
Vancouver, BC
- $25.25 to $32.76 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 1 hour ago
I
icebreaker: Assistant Store Manager - Vancouver Premium Outlet
icebreaker
Vancouver, BC
- $25.25 to $32.76 CAD / hour
- Full-time
As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates to deliver consistent, best-in-class customer experience that reflects our brand values and…
Added 1 hour ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
Regina, SK · Vancouver, British Columbia
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 7 hours ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Training and professional development opportunities,
Added 7 hours ago
TC
Assistant Store Manager Winners Homesense Pine Centre Mall
TJX Canada – Winners, Marshalls, HomeSense
Prince George, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment…
Added 7 hours ago
FH
Campus Retail Team Lead - Bow Valley College Bookstore
Follett Higher Education
Calgary, AB
- Full-time
You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader…
Added 7 hours ago
GL
Billing Administrative Associate
goeasy Ltd.
Pickering, ON
- Full-time
Reporting to the Team Manager, Billing and Administration, the Billing Administration Associate will play a pivotal role in maintaining our company’s financial health. You will be entrusted…
Added 7 hours ago
Autonomous Systems Capability Development Manager - P4
OSI Maritime Systems
Burnaby, BC
The Autonomous Systems Capability Development Manager oversees the development, management, and marketing of OSI Maritime Autonomous Capabilities and reports to the Vice President business…
Added 7 hours ago
T
Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 7 hours ago
T
Customer Experience Associate
TD
Campbell River, BC
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 7 hours ago
T
Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
T
Quality Engineer II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
T
Customer Experience Associate
TD
Hamilton, ON · Ancaster, ON · London, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 7 hours ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 hours ago
T
Customer Experience Associate
TD
AB
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 7 hours ago
Autonomous Systems Capability Development Manager - P4
OSI Maritime Systems
Burnaby, BC
The Autonomous Systems Capability Development Manager oversees the development, management, and marketing of OSI Maritime Autonomous Capabilities and reports to the Vice President business…
Added 7 hours ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Abbotsford, BC
…assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and…

BrokerLink

Account Manager I, CI

Markham, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 24, 2026

Original job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

Share plan & other savings

Salary range (but not limited to):

54,900 - 67,100

Incentive plan

Annual bonus: 5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Mandarin and/or Cantonese speaking Account Manager, Commercial Insurance to join our growing team!

What you’ll do here:

Provide customers with prompt service by providing advice, helping customers understand insurance, discussing customer concerns
Receive and process all incoming Commercial paperwork
Assist with quotes to customers, write new business, review existing coverage and updating customer file information
Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
Process endorsements, invoice, and follow up on payments
Communicate with Insurance companies, negotiate with underwriters on customers behalf, negotiate renewal of terms, follow up with Adjusters on claims status
Source and obtain additional information requested by the underwriter and complete applications

What you bring to the table:

A valid provincial insurance license or willing to obtain the same
Industry accreditation (CAIB, CIP) would be assets
High School and/or Post Secondary Education
Strong customer focus and administration skills
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills
Excellent verbal and written communication skills
Must be able to work as part of a team as well as independently in a competitive industry and be committed to superior customer service

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

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More about this job

Responsibilities

Provide commercial insurance customers with advice and prompt service, process paperwork, prepare quotes and applications, write new business, and maintain customer files and coverage. Coordinate with insurers, underwriters, and adjusters on documentation, renewals, payments, and claims.

Requirements

Candidates need a valid provincial insurance license or willingness to obtain one, along with a high school and/or post-secondary education; CAIB or CIP accreditation is an asset. The role calls for strong customer service, administrative, analytical, organizational, communication, and multitasking abilities, as well as the ability to work independently and as part of a team.

Skills

Customer Service
Commercial Insurance
Insurance Advice
Policy Administration
Quoting
New Business Development
Coverage Reviews
Insurance Documentation
Certificate Issuance
Endorsement Processing
Invoice Processing
Payment Follow-Up
Underwriter Negotiation
Claims Follow-Up
Analytical Skills
Organization

Benefits

Flexible Work Arrangements
Wellness Account
Employee Share Purchase Plan
Company-Matched Deferred Profit Sharing Plan
Annual Bonus

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Account Management
Customer Service
Provincial Insurance License
CAIB
CIP
Insurance Quotes
New Business
Coverage Reviews
Customer File Management
Insurance Applications
Insurance Certificates
Endorsements
Invoicing
Payment Follow-Up
Underwriting
Policy Renewals
Claims Adjusters
Insurance Documentation
Mandarin
Cantonese
Employee Share Purchase Plan
Deferred Profit Sharing Plan

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