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Added 10 mins ago
GT
Service Technician, Proshop (Seasonal, Part-Time)
Golf Town
Oakville, ON
- Part-time
…accessories, we offer the best gear and custom fitting services to help golfers play their best since…
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TS
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- Full-time
…chemical transportation, dry bulk products, food transport, general freight, and refrigerated…
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Quality Assurance Technician - Morning Shift
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office assistant
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Family Practitioner/General Practitioner
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Family Practitioner/General Practitioner
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BrokerLink

Branch Manager, Commercial Insurance

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5-8 years or more insurance industry experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

Share plan & other savings

Salary range (but not limited to):

94,200 - 115,200

Incentive plan

Annual bonus: 12% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Branch Manager, Commercial Insurance to join our growing team!

The ideal candidate has sales experience and a proven record of making things happen. We are looking for someone who can motivate the front lines and encourage the team to learn, evolve and grow. You are someone who loves working with others to get things done. Collaboration is your middle name! Most importantly you understand that insurance isn’t about things. It’s about people.

What you’ll do here:

Responsible for all day-to-day team management.
Manage the Commercial Insurance operations in the branch to achieve growth and profitability targets.
Implement and monitor Commercial Insurance objectives with respect to commission revenue, policy count, accounts receivable and quality of the books of business and expenses.
Communicate, implement, and monitor strategies to ensure goals and objectives are attained.
Work with other Commercial Insurance Manager’s to ensure the quality of services and sales meets expected standards.
Collaboratively analyze and resolve quality and customer service and sales problems to deliver on our Customer Value Proposition.
Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
Develop succession planning for all key positions.
Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
Provide ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.
Support the marketing and/or advertising initiatives and sales trade shows for the branch.

What you bring to the table:

Post-secondary education
5-8 years or more insurance industry experience
Minimum 3 years management experience preferred
CIP, CRM or CAIB designation preferred
Knowledge of Brokerage Management services and tools (TAM, SAVERS).
Strong customer focus; understand the needs of the customer (internal and external); possess strong communication and people skills.
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills

This position will fill an essential role in our team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Apply About employer

More about this job

Responsibilities

The Branch Manager is responsible for overseeing daily commercial insurance operations to meet growth and profitability targets. They will lead, coach, and motivate the team while managing administrative tasks and ensuring high-quality customer service.

Requirements

Candidates should have at least 5-8 years of insurance industry experience and a minimum of 3 years in a management role. A post-secondary education is required, and professional designations such as CIP, CRM, or CAIB are preferred.

Skills

Team management
Commercial insurance
Sales
Leadership
Coaching
Strategic planning
Customer service
Communication
Analytical skills
Organizational skills
Succession planning
Performance management
Brokerage management services
TAM
SAVERS

Benefits

Flexible work arrangements
Wellness account
Share plan
Employee Share Purchase Plan
Group RRSP
DPSP
Benefits for physical and mental wellbeing

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Branch Manager
Sales
Profitability
Commission Revenue
Policy Count
Accounts Receivable
Customer Value Proposition
Staffing
Succession Planning
Performance Feedback
Marketing
Advertising
TAM
SAVERS
CIP
CRM
CAIB
Brokerage Management
Leadership
Coaching
Analytical Skills
Organizational Skills
Customer Focus
Insurance Industry

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