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Added 4 mins ago
PS
Account Coordinator
PNH Solutions
Dorval, QC
- Full-time
2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Added 4 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 4 mins ago
AC
Bilingual Collections agent French English
Armada Credit Group Inc.
Mississauga, ON
- Full-time
· The primarily focus of the role is the recovery of overdue payments and management of delinquent accounts in Canada and the U.S. Communicate with clients and customers to negotiate…
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Sales Lead - SaaS (OTE upto 90k)
BoomerangFX
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
Minimum 3 years of progressive experience in SaaS sales, sales leadership, or team management, with a proven track record of leading, coaching, mentoring, and developing high-performing…
Added 4 mins ago
SS
Account Manager, PR & Media Relations
Swerve Strategic Marketing
Burlington, ON
- Full-time
As a PR/MR Account Manager, you'll be the driving force behind the day-to-day success of your accounts. You'll balance client relationships, strategic planning, program execution, and team…
Added 4 mins ago
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DIRECTOR OF SALES, RETAIL - CPG / Consumer Packaged Goods Food Company
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…that only those applicants with current or very recent retail account management experience within traditional CPG (Consumer Packaged Goods) at the Senior National/Key Account Manager or…
Added 4 mins ago
CA
Director, Admissions & Referent Relations
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
Career Development: Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
Added 4 mins ago
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Key Account Manager
Highlight Motor Group
Vaughan, ON
- Full-time
5+ years of experience in Key Account Management, Account Development, Customer Success, Logistics Sales, or a related role
Added 4 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 4 mins ago
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Directeur/directrice du développement des affaires
CI Financial
Montreal, QC
- Full-time
Added 4 mins ago
Scotia Jarislowsky Fraser Governance & Operations Manager
Scotiabank
Montreal, QC
Oversee client onboarding, account administration, documentation management, and asset transfer processes.
Added 5 mins ago
SS
Trainee, Inside Sales
Samuel, Son & Co.
Hamilton, ON
- Full-time
Assist in the management and growth of existing customer accounts.
Added 19 mins ago
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Training Manager
Circle K
Calgary, AB
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 34 mins ago
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Regional Sales Manager
Summit Search Group
Victoria, BC · Greater Victoria Metropolitan Area
- Full-time
Identify, prospect, and develop new business opportunities while expanding existing customer relationships.
Added 35 mins ago
MF
Accounts Receivable Clerk / Commis aux comptes recevables
MTY Food Group
Montreal, QC
- Full-time
Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.
Added 35 mins ago
Enterprise Technical Account Manager
Chemelex
Edmonton, AB · Kitchener, ON · Quinte West, ON
Serve as the primary operational and customer-facing contact for assigned SmartTrace Enterprise and strategic facilities. Based in the SmartTrace control room, this professional role…
Added 35 mins ago
ZS
Sales Representative - Ottawa, ON
Zedcor Security Solutions
Ottawa, ON
- Full-time
Adhere to processes and contract terms as determined by management.
Added 35 mins ago
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Business Development Representative
Bulletproof Solutions Inc
Fredericton, NB
- Full-time
…opportunities and creating a “top of funnel” pipeline for our Account…
Added 35 mins ago
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Curriculum and Program Quality Lead/Manager
The Foray Group
Markham, ON
- Full-time
Compensation Package: We believe in recognizing and rewarding the exceptional talent that drives our success.
Added 50 mins ago
Coordonnateur du service à la clientèle
Sherwin-Williams
Montreal, QC
…possibility for our people. Our people are behind the strength of our success, and we invest and support you…
Added 50 mins ago
Store Associate
Sherwin-Williams
London, ON · Stoney Creek, ON
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about…
Added 50 mins ago
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Senior Strategic Partnerships Manager
Booxi
Montreal, QC
- Full-time
Un accès direct aux décideurs : tu travailles au quotidien avec les directeurs Sales, Produit, Marketing et Customer Success, auprès de marques comme Dior, Hermès, Sephora et L'Oréal
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Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
…have the clarity, alignment, and flow to deliver meaningful customer and business…
Added 50 mins ago
CSSR2
UFA Co-operative Ltd.
St. Paul, AB
Demonstrated success in relationship-based sales and customer account management.
Added 50 mins ago
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CI Advisor I
BrokerLink
Alexis Whitecourt 232, AB
- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…

BrokerLink

CI Advisor I

Alexis Whitecourt 232, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Working hours: 35 hours a week
Posting language: English
Posted: Nov 3, 2026

Original job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

Share plan & other savings

Salary range (but not limited to):

50,900 - 62,200

Incentive plan

Commissions & other performance incentives: Expected, but not limited payout potential of 10-15% of salary (subject to personal and team performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Commercial Insurance Advisor to join our Commercial IBU Service team in Whitecourt!

As a Commercial Insurance Advisor on our Independent Business Unit (IBU) - Service team, you’ll build trusted relationships with small business clients and tailor insurance coverage to protect what matters most. While handling inbound calls from our Alberta clientele, you will provide advice, offer solutions, respond to inquiries, and upsell and cross-sell commercial insurance products to customers - helping them find insurance solutions that meet their needs. You will foster a climate of trust and deliver excellent, timely customer service.

If you’re customer-focused, detail-oriented, and passionate about simplifying insurance, we’d love to hear from you!

Your work schedule: 35 hours a week. Monday to Friday, 8:30am to 4:30pm or 9:00am to 5:00pm

What you’ll do here:

Provide front-line Commercial Insurance sales and customer service for small businesses.
Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals .
Sell new policies/write new business to existing or new clients.
Work collaboratively with the Sales team to prepare documentation for insurers, complete clients applications, issue insurance certificates, process changes and review renewals.
Contact Underwriters and Adjusters to discuss guidelines and policies.
Keep current on underwriting rules and workflow processes, and actively participate in training initiatives.
Process Account Receivable activities.
Participate in community marketing initiatives.
Provide guidance and assistance as requested.

What you bring to the table:

Alberta General Insurance Agent Licence Level 1 is required. PLEASE NOTE: If you do not already hold an Alberta General insurance license, you must be prepared to study for and pass the provincial insurance licensing exam.
Strong customer service, sales, and/or call center experience. Preference will be given to candidates with P&C insurance experience.
Excellent customer service skills; customer-focused and able to resolve conflicts effectively.
Solid critical-thinking skills and comfortable navigating ambiguity.
Proven ability to manage multiple priorities successfully.
Effective verbal and written communication skills.
Accountable, goal-oriented and proactive.
Ability to work as part of a team as well as independently in a fast-paced environment.

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Apply About employer

More about this job

Responsibilities

The Commercial Insurance Advisor will provide front-line sales and customer service to small business clients, including needs assessments and policy renewals. They will also collaborate with the sales team to manage documentation, issue certificates, and maintain current knowledge of underwriting rules.

Requirements

Candidates must hold or be prepared to obtain an Alberta General Insurance Agent Licence Level 1. Strong customer service, sales, or call center experience is required, with a preference for those with prior P&C insurance experience.

Skills

Commercial insurance
Customer service
Sales
Needs assessment
Policy renewal
Underwriting knowledge
Conflict resolution
Critical thinking
Time management
Communication
Account receivable
Insurance licensing

Benefits

Flexible work arrangements
Wellness account
Employee share purchase plan
Group RRSP
DPSP
Performance incentives

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Insurance Advisor
IBU
Sales
Customer Service
Underwriting
Adjusters
Renewals
P&C Insurance
Account Receivable
Marketing
Documentation
Insurance Certificates
Small Business

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