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TC
Early Learning Inclusion Coach
The Child Development Centre
Whitehorse, YT
- Full-time
Experience working in an early learning program, using a collaborative model of service;
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Product Guide - Seasonal
ARC'TERYX
Halton Hills, ON
- Part-time
- Temporary
You are passionate about delivering exceptional customer service
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TU
Area Manager
The Universal Group
Vernon, BC
- Full-time
…exciting opportunity in Traffic Operations department. As an Area Manager, you will be responsible for the overall coordination and implementation of high-quality traffic control services.…
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Cashier Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 2 mins ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Accomplish all daily, weekly, and monthly goals as established by the Service Manager.
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(CAN) Front End Checkout Team Associate
Walmart
Mississauga, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Front End Checkout Team Associate
Walmart
Truro, NS
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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(CAN) Associé, produits consommables
Walmart
Saint-Georges, QC
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
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(CAN) OMNI Department Manager temporaray
Walmart
Mount Pearl, NL
- Full-time
The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes…
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(CAN) Pharmacy Assistant- Part Time
Walmart
Toronto, ON
- Part-time
…They are a key member in the delivery of superior customer…
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(CAN) Front End Checkout Team Associate
Walmart
Edson, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
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D'ingénieur(e) de projets (Project Engineer)
Celanese
Boucherville, QC
- Full-time
…des grands projets (de l’évaluation budgétaire à la mise en service des installations). Elle dirigera des projets stratégiques visant l’amélioration de nos installations et le renforcement…
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Overnight Freight Associate: Part Time - AIRDIRE
The Home Depot
Airdrie, AB
- Part-time
…pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order…
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Account Manager, Commercial Market
Desjardins
Tecumseh, ON
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
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Laboratory Technician A
AGAT Laboratories
Calgary, AB
- Full-time
…laboratory. This position is given direction from the Laboratory Manager and/or Lab Supervisor. The successful candidate is able to work independently on laboratory activities and is…
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RL
Inside Sale Representative (Représentant(e) des ventes internes)
Rittal LLC
Montreal, QC
- Full-time
…position of Inside Sales, reporting to the National Inside Sales Manager. The role of Inside Sales Representative works in tandem with the Outside Sales Representatives nationwide to…
Added 2 mins ago
AR
Restaurant Manager
A&W Restaurants
Victoria, BC
- Full-time
A&W Restaurants in Victoria, BC, is seeking a Restaurant Manager to start immediately at our Mayfair Shopping Centre location. (#FC7 3147 Douglas Street)
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AR
Food Service Supervisor
A&W Restaurants
AB
- Full-time
As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational…
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Order Desk Coordinator, Procurement
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
…operations and locations, ensuring the delivery of winning fan service to all guests. You will also assist the team with variety of administration duties. Your passion and commitment to…
Added 2 mins ago
FS
Service Employee
First Student
Saskatoon, SK
- Full-time
The Service Employer maintains and fuels all school buses, activity, and commercial buses in conjunction with First Student's Maintenance Department: dispenses fuel, checks oil, maintains…
Added 2 mins ago
RU
Tax Manager - Private Company
RSM US LLP
Calgary, AB · Toronto, ON
- Full-time
RSM’s Private Client Services practice is looking for a dynamic Tax Manager to join our team. At RSM, our Private Client Services practice is rooted in strong relationships based on a deep…
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RU
Tax Senior Manager - Private Company
RSM US LLP
Calgary, AB · Toronto, ON
- Full-time
RSM’s Private Client Services practice is looking for a dynamic Tax Senior Manager to join our team. At RSM, our Private Client Services practice is rooted in strong relationships based on…
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TC
POA Court Services Representative PFT
The Corporation of UCLG
Brockville, ON
- Full-time
Maintain statistical reports as required by Regional Senior Justice of the Peace or Court Manager
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Technical Product Marketing Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
We're looking for a Technical Product Marketing Manager who builds the story visually, not just writes it. You'll take Slack's roadmap and technical capabilities and turn them into working…
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Recoveries Officer
RBC
Winnipeg, MB · Mississauga, ON · Montreal, QC
- Full-time
Embrace the service routines, goal setting and performance enablement

BrokerLink

Manager, Analytics

Calgary, AB, Canada
Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

Share plan & other savings

Salary range (but not limited to):

109,900 - 134,300

Incentive plan

Annual bonus: 15% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Manager, Analytics with a strong business acumen, to join BrokerLink and work out of our Calgary, AB or Toronto, ON office !

What you'll do here:

Provide leadership and build alignment across teams and organizational levels
Develop in-depth business knowledge and translate business questions and complex data into clear insights, root-cause analysis and actionable recommendations that support business decisions
Partner with stakeholders to define and monitor consistent business metrics, document calculation methods and build a shared understanding of results
Identify improvement opportunities and assess the impact of operational changes, technology adoption and customer initiatives, clearly communicating recommendations, assumptions and limitations
Lead strategic analytics initiatives supporting operational performance, customer experience, retention and growth, Commercial Insurance and incentive reporting, using approaches such as customer segmentation, predictive analytics and business modelling
Own the analytics roadmap and request intake process, balancing recurring deliverables with strategic initiatives and communicating priorities, timelines, dependencies and delivery risks
Coach and develop an analytics team with diverse skills, establish clear accountabilities, allocate work effectively and strengthen documentation, knowledge sharing and continuity of support
Ensure reporting accuracy and reliability through documented business rules, validation, reconciliation, peer review and user acceptance testing, including during system and data-source changes
Partner with Distribution, Operational Performance, Workforce Management, frontline managers, Human Resources, Finance and Technology to clarify business needs, align priorities and deliver coordinated analytics solutions

Simplify and improve the reporting portfolio, reduce manual effort and duplication, and help business partners use insights effectively through communication, training and adoption monitoring

What you bring to the table:

Bachelor’s degree in actuarial science, business management, finance, computer science, statistics, or related discipline
3+ years’ experience working in the financial industry, specifically insurance
5+ years’ experience managing teams
Strong analytical judgement and strategic thinking, with the ability to assess data quality, investigate root causes and recommend actions that support measurable business improvements
Skilled communicator, ability to interact with multiple teams and departments and adapt information to fit the audience
Ability to communicate complex findings through concise business narratives, clear visualizations and recommendations tailored to operational leaders, technical partners and senior executives
Strong technical and business judgement to challenge assumptions constructively, assess analytical approaches and translate business needs into practical solutions

Strong planning and stakeholder management skills, with the ability to manage competing priorities, communicate trade-offs and maintain quality in a fast-paced, changing environment
Advanced proficiency Excel, SQL, Power BI, MS Access

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

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More about this job

Responsibilities

The Manager, Analytics will lead strategic analytics initiatives, develop business insights, and build alignment across organizational levels. They are responsible for coaching the analytics team, managing the analytics roadmap, and partnering with stakeholders to deliver actionable data-driven solutions.

Requirements

Candidates must possess a bachelor's degree in a relevant field and have at least 5 years of experience managing teams. Additionally, 3+ years of experience in the insurance industry and advanced proficiency in SQL, Excel, and Power BI are required.

Skills

Leadership
Business acumen
Data analysis
Root-cause analysis
Strategic planning
Customer segmentation
Predictive analytics
Business modelling
Stakeholder management
Reporting
Excel
SQL
Power BI
MS Access
Communication
Coaching

Benefits

Flexible work arrangements
Wellness account
Share plan
Employee Share Purchase Plan
Group RRSP
DPSP
Physical and mental wellbeing support

Visa sponsorship

Not detected in the job text

Keywords

Analytics
Insurance
Financial industry
Business intelligence
Predictive analytics
Customer segmentation
SQL
Power BI
Excel
MS Access
Strategic thinking
Stakeholder management
Operational performance
Data quality
Reporting
Business modelling
Root-cause analysis
Team leadership
Commercial insurance
Incentive reporting
Workforce management
Distribution
Financial analysis
Computer science
Actuarial science
Business management
Statistics
Data validation
User acceptance testing
Actionable insights

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