Office & administration jobs in Canada

Explore office & administration jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 10, 2026

Hiring at a glance

View jobs

Open jobs: 4,974
Employers: 2,545

Advertised starting pay

Average starting payCAD / hour: $29.90Across 533 listings
Average starting payCAD / year: $72,805Across 383 listings
Average starting payUSD / year: $68,882Across 14 listings
Average starting payCAD / month: $4,999Across 10 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%50 listings
Hybrid: 14%685 listings
On-site: 84%4,201 listings

Not specified: 1% (38 listings)

Employers hiring include Canada Post - Postes Canada (266), HealthCareersInSask.ca (63), Chartwell (50).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Office & administration jobs in Canada

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Added 8 days ago
DG
Financial Admin Assistant
Dexterra Group
Burnaby, BC
- Part-time
Added 8 days ago
Warranty Clerk
CityofOttawa
Ottawa, ON
Added 8 days ago
HH
Receptionist
HSC Holdings Inc
Toronto, ON
- Up to $20 CAD / hour
- Full-time
Added 8 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Saint-Paul, QC · Rivière Saint-Paul, QC
Added 8 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Thorburn, NS
Added 8 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Mossbank, SK
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approac
Added 8 days ago
KA
Receptionist
Kaizen Automotive Group
Okotoks, AB
- Contract
Added 8 days ago
H
Office Manager / EA (Construction Company)
Hays
Richmond Hill, ON
- $65,000 to $78,000 CAD / year
- Full-time
…Area. Due to continued growth, they are seeking an experienced Office Manager / Executive Assistant to oversee day-to-day office operations while providing high-level administrative support…
Added 8 days ago
KA
Senior Contract Administrator
Kasian Architecture Interior Design and Planning
Victoria, BC
- Full-time
Added 8 days ago
A
Receptionist
Associa
Surrey, BC
- $36,000 to $38,000 CAD / year
- Full-time
…in a friendly and welcoming manner while supporting general office…
Added 8 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Wallace, NS
Added 8 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Tadoussac, QC
Added 8 days ago
FB
Branch Operations Supervisor
Farm Business Consultants
Grande Prairie, AB
- Other
Added 8 days ago
LF
Part-Time Receptionist
Lelili Fleurs
Laval, QC
- Part-time
Added 8 days ago
R
Legal File & Administrative Coordinator
RemotePeople
Vancouver, BC
- $48,000 to $59,000 CAD / year
- Full-time
…Legal File & Administrative Coordinator to join its Vancouver office. This is a great entry point into legal support work, offering exposure to a broad range of file management, billing,…
Added 8 days ago
W
Bilingual Procurement Specialist
Webuild
Ottawa, ON
- $115,000 to $130,000 CAD / year
- Full-time
Added 8 days ago
UO
Administrative Assistant to the Dean
University of Ottawa
Ottawa, ON
- Full-time
Added 8 days ago
Executive Assistant, Council and Committees
BC Nurses' Union
Burnaby, BC
Added 8 days ago
Purchaser
R W Tomlinson
Ottawa, ON
Added 8 days ago
HA
Office Administrator, Hugel Canada
Hugel Aesthetics
Toronto, ON
- Full-time
Added 8 days ago
Post Office Assistant
Canada Post - Postes Canada
Unity, SK
If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking a part-time Post Office Assistant who will use a c
Added 8 days ago
SF
Administrative Assistant
Sunrise Farms
Winnipeg, MB
- Full-time
Added 8 days ago
Reception & Office Assistant
HealthCareersInSask.ca
Humboldt, SK
Added 8 days ago
A
Receptionist
Associa
Surrey, BC
- Full-time
…in a friendly and welcoming manner while supporting general office…
Added 8 days ago
HT
Receptionist / Office Coordinator
High Tide
Calgary, AB
- Full-time
Be the welcoming face of High Tide Inc.’s corporate office in Calgary, AB

BrokerLink

Workforce Management Analyst

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-4 years’ experience in a workforce planning department (asset)
Posting language: English
Posted: Sep 9, 2026

Original job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

Share plan & other savings

Salary range (but not limited to):

59,300 - 72,500

Incentive plan

Annual bonus: 7.5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

What you’ll do here:

Ensure that service-level objectives are met on an intraday, daily, weekly, and monthly basis.
Monitor inbound and outbound calls in real time and adjust schedules as needed.
Optimize work schedules to meet our growth, service quality, and financial goals.
Generate and distribute real-time performance reports to management, highlighting key metrics and any areas of concern.
Analyze daily forecasts (TMT, calls and transactions received), analyze and adjust trends over the past weeks.
Management of schedule modifications.
Monitor and action the WFM Tickets and Service Level Chats, and ensure SLAs are met.
Manage proactive approval and denial of activities.
First line support for web station users.

What you bring to the table:

University degree or college diploma (business, math, statistics, economics, computer science, engineering), or any equivalent combination of education and experience.
2-4 years’ experience in a workforce planning department (asset)
Proficiency in Nice-WFM, Aspect e-WFM, Verint, Cisco and Avaya software (asset).
Can analyze results to generate operational improvements.
Strong knowledge of Excel, including pivot tables, data search and comparison techniques, conditional testing, and macros.
Strong written and verbal communication skills.
Effective time and priority management.
Teamwork and proactive individual contribution.
No Canadian work experience required however must be eligible to work in Canada

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Apply About employer

More about this job

Responsibilities

The Workforce Management Analyst is responsible for monitoring real-time call volumes and adjusting schedules to ensure service-level objectives are met. They also analyze daily forecasts and performance metrics to optimize operational efficiency and provide support to system users.

Requirements

Candidates should possess a university degree or college diploma in a relevant field and have 2-4 years of experience in workforce planning. Proficiency in WFM software and advanced Excel skills are highly preferred for this role.

Skills

Workforce management
Scheduling
Real-time monitoring
Data analysis
Excel
Pivot tables
Forecasting
SLA management
Communication
Time management
Nice-WFM
Aspect e-WFM
Verint
Cisco
Avaya

Benefits

Flexible work arrangements
Wellness account
Share plan
Employee share purchase plan
Group RRSP
DPSP
Incentive plan
Annual bonus

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Scheduling
Forecasting
SLA
Excel
Pivot Tables
Nice-WFM
Aspect e-WFM
Verint
Cisco
Avaya
Data Analysis
Performance Reporting
Operations
Customer Service
Business
Statistics
Economics
Computer Science
Engineering

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