Office & administration jobs in Canada

Explore office & administration jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 9, 2026

Hiring at a glance

View jobs

Open jobs: 4,728
Employers: 2,284

Advertised starting pay

Average starting payCAD / year: $73,176Across 356 listings
Average starting payCAD / hour: $28.72Across 322 listings
Average starting payUSD / year: $68,882Across 14 listings
Average starting payCAD / month: $4,979Across 12 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%52 listings
Hybrid: 14%681 listings
On-site: 84%3,960 listings

Not specified: 1% (35 listings)

Employers hiring include Canada Post - Postes Canada (254), HealthCareersInSask.ca (64), Chartwell (49).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Office & administration jobs in Canada

Email me new jobs Save this search

Added 15 days ago
YU
Administrative Assistant
Yorkville University
Sackville, NB
- Full-time
Added 15 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Saint-Janvier, QC
Added 15 days ago
E
Support Services Manager
Extendicare
Toronto, ON · Assist - Tendercare LTC (McNicoll Ave)
- Full-time
Added 15 days ago
Casual Receptionist - Rosepark Retirement
Claridge Homes
Ottawa, ON
Added 15 days ago
FC
Procurement Specialist
FCC Construcción
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
Added 15 days ago
MD
Internal Audit Investigator - Administrative Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: Executive Office / Internal Audit Staff
Added 15 days ago
SB
Site Administrative Assistant
St Barbara Limited
New Glasgow, NS
- Full-time
…Term position until February 2028, reporting to the Senior Office & Payroll Administrator and will be based out of the Touquoy Mine site in Moose River,…
Added 15 days ago
GL
Talent & Office Coordinator
Groupe Lemur, Inc
Montreal, QC
- Full-time
Added 15 days ago
Post Office Assistant - Term
Canada Post - Postes Canada
Deschambault, QC
Added 15 days ago
PH
Health Unit Clerk, Various Programs
Provincial Health Services Authority
Vancouver, BC
- Full-time
Added 15 days ago
M
Office Manager (Toronto)
Magnific
Toronto, ON
- Full-time
We’re looking for an Office Manager to take ownership of the day-to-day operations of our Toronto office and help create a welcoming, organized and inspiring workplace for everyone at…
Added 15 days ago
FP
Sales and Office Administrator
FASTSIGNS Parker/Castle Rock
Surrey, BC
- Full-time
Added 15 days ago
BG
Receptionist - Customer Support Center
Brandt Group of Companies
Regina, SK
- Full-time
Added 15 days ago
BG
Office Administrator_CA
Brandt Group of Companies
Brampton, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Office Administrator for our Brampton location.
Added 15 days ago
BG
Administrative Assistant
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Corporate Services Ltd. is currently seeking an Administrative Assistant for our Regina, SK, head office location as part of our Executive Services team.
Added 16 days ago
S
Lead Business Consultant, ABOR
SimCorp
Toronto, ON
- Full-time
Added 16 days ago
BU
Course Coordinator NUSC 3P76 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 3P15 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 3P01 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 2P85 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 1P02 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 3P85 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 2P18 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 2P20 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 16 days ago
BU
Course Coordinator NUSC 1P04 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time

BrokerLink

Workforce Management Analyst

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-4 years’ experience in a workforce planning department (asset)
Posting language: English
Posted: Sep 9, 2026

Original job description

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

Share plan & other savings

Salary range (but not limited to):

59,300 - 72,500

Incentive plan

Annual bonus: 7.5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

What you’ll do here:

Ensure that service-level objectives are met on an intraday, daily, weekly, and monthly basis.
Monitor inbound and outbound calls in real time and adjust schedules as needed.
Optimize work schedules to meet our growth, service quality, and financial goals.
Generate and distribute real-time performance reports to management, highlighting key metrics and any areas of concern.
Analyze daily forecasts (TMT, calls and transactions received), analyze and adjust trends over the past weeks.
Management of schedule modifications.
Monitor and action the WFM Tickets and Service Level Chats, and ensure SLAs are met.
Manage proactive approval and denial of activities.
First line support for web station users.

What you bring to the table:

University degree or college diploma (business, math, statistics, economics, computer science, engineering), or any equivalent combination of education and experience.
2-4 years’ experience in a workforce planning department (asset)
Proficiency in Nice-WFM, Aspect e-WFM, Verint, Cisco and Avaya software (asset).
Can analyze results to generate operational improvements.
Strong knowledge of Excel, including pivot tables, data search and comparison techniques, conditional testing, and macros.
Strong written and verbal communication skills.
Effective time and priority management.
Teamwork and proactive individual contribution.
No Canadian work experience required however must be eligible to work in Canada

This role is a new member of our growing team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage.

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!

Apply About employer

More about this job

Responsibilities

The Workforce Management Analyst is responsible for monitoring real-time call volumes and adjusting schedules to ensure service-level objectives are met. They also analyze daily forecasts and performance metrics to optimize operational efficiency and provide support to system users.

Requirements

Candidates should possess a university degree or college diploma in a relevant field and have 2-4 years of experience in workforce planning. Proficiency in WFM software and advanced Excel skills are highly preferred for this role.

Skills

Workforce management
Scheduling
Real-time monitoring
Data analysis
Excel
Pivot tables
Forecasting
SLA management
Communication
Time management
Nice-WFM
Aspect e-WFM
Verint
Cisco
Avaya

Benefits

Flexible work arrangements
Wellness account
Share plan
Employee share purchase plan
Group RRSP
DPSP
Incentive plan
Annual bonus

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Scheduling
Forecasting
SLA
Excel
Pivot Tables
Nice-WFM
Aspect e-WFM
Verint
Cisco
Avaya
Data Analysis
Performance Reporting
Operations
Customer Service
Business
Statistics
Economics
Computer Science
Engineering

Report this job