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OMNI Customer Fulfillment Associate
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Brother Canada

Distribution Center Associate (BC)

#105-7411 Nelson Road, Richmond, BC, V6W 1G3, Canada

The targeted hourly wage for this position is $ 23.00 - $ 24.50 per hour.

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Job details

Pay: The targeted hourly wage for this position is $ 23.00 - $ 24.50 per hour.
Apply by: Oct 9, 2027
Experience: 1+ year experience in a warehouse
Posting language: English
Posted: Oct 9, 2026

Original job description

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother Canada was established in 1960, marking over 65 years of operations. Brother Canada is headquartered in Dollard-des-Ormeaux, Quebec and is a wholly owned subsidiary of Brother International Corporation (BIC), based in the United States. BIC is in itself a subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan and operates in more than 30 countries worldwide.
Why Work at Brother?

At Brother Canada, we’re more than a team; we’re a community guided by our culture drivers of Accountability, Authenticity, Excellence, and Boldness. We foster collaboration, growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of “Challenging Spirit,” offering stability while delivering a superior customer experience.
Role Overview

Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA), demonstrates strong abilities to perform autonomously the core functions of DC namely: receive-inventory control-pick-pack-ship and wrap.

Duties & Responsibilities

Inbound:

- Receive, put away and replenish merchandise physically and record in WMS system
- Offloading by hand floor loaded containers (also known as hand bombing, de-stuffing; lumping containers) and confirm receipt in our Warehouse Management System (BY)
- Ensure inventory integrity is not affected
- Promote and comply to Health and Safety procedures and guidelines of the Distribution Center
- Work collaboratively with others to ensure product is secured properly and put away per procedures while maintaining accuracy
- Any other work, duties, projects, or ad hoc requests as assigned

Outbound:

- Prepare, pick, and ship orders and confirm all in our Inventory Management system (Blue Yonder)
- Understand and execute against all standards and best practices/technical concepts in the Distribution Center
- Promote and comply to Health and Safety procedures and guidelines of the Distribution Center.
- Work collaboratively with others to ensure orders are delivered on time
- Actively participate in the continuous improvement process
- Any other work, duties, projects, or ad hoc requests as assigned

Key Success Factors:

- The DC Associate’s ability to adapt and rotate tasks on a regular basis
- Team collaborative spirit
- Clear communication abilities
- Commitment to quality work and compliance

Experience & Qualifications

Education & Experience

- High School leaving certificate or equivalent experience
- 1+ year experience in a warehouse
- 1 + year experience operating Forklifts (Stand Up Reach, Order Picker an asset)

Physical Requirements

- Ability to lift to 50 pounds

Communication Skills

- Ability to read and basic writing skills
- Ability to verbally communicate clearly in English and/or French
- Good listening and communications skills

Adaptability & Teamwork

- Ability to adapt to change, learn new procedures and techniques and manage stress
- Committed team builder and takes pride in the success of the operations
- Must work well with others (internal and external customers) and evolve in a culture of continuous learning, and development

Personal Attributes

- Motivated individual, resourceful and detailed-oriented
- Takes pride and accountability very seriously

Computer & Systems Skills

- Computer skills, basic knowledge in Microsoft Word and Excel and/or experience in WMS systems (Blue Yonder)

Additional Details for This Role

This role will be an onsite role. You are expected to work from the stated job location 5 days a week.

Hourly Wage

The targeted hourly wage for this position is $ 23.00 - $ 24.50 per hour.

Hourly wage is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.

Our Benefits

We believe benefits should empower you to thrive at work and beyond. Our health and wellness benefits go beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape. We’re big believers in recharging your batteries, with flexible vacation, personal days, summer hours, and a company-wide holiday shutdown so you can enjoy real downtime. Our retirement plan helps your savings grow faster with matching contributions and extra perks like a TFSA and mortgage benefits. And because growth fuels success, we invest in you with development programs, from LinkedIn Learning and Brother curated learnings to tuition reimbursement and personalized development plans. But it’s not all work, we love to celebrate! From BBQs to gala nights and our STAR recognition program, your wins get noticed and rewarded. At Brother Canada, we are truly At Your Side, supporting your success every step of the way.
Our Mission, Vision & Culture

Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.
About Where We Work

Brother Canada’s head office and distribution centre in Montreal’s West Island is at the heart of our operations, housing teams in Marketing, Sales, Customer Experience, HR, IT, Finance, Supply Chain, and more. Our sales office in Mississauga, Ontario, and distribution centre in Richmond, British Columbia, support our coast-to-coast operations. We collaborate across Canada and Brother Americas - always At Your Side.
Equal Opportunity Employer (EOE) Statement

At Brother Canada, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are an equal opportunity employer and do not discriminate or make employment decisions on the basis of race, colour, religion, sex, disability, or any other protected characteristic.

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More about this job

Responsibilities

The Distribution Center Associate is responsible for performing core warehouse functions including receiving, inventory control, picking, packing, and shipping. They must also ensure product integrity, maintain safety standards, and collaborate with the team to meet operational goals.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of warehouse experience. Proficiency in operating forklifts and basic computer skills, including WMS systems, are also required.

Skills

Warehouse operations
Inventory control
Picking
Packing
Shipping
Forklift operation
Warehouse management system
Blue Yonder
Microsoft Word
Microsoft Excel
Health and safety compliance
Communication
Teamwork
Attention to detail
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
Mental health support
Financial advisors
Fitness programs
Flexible vacation
Personal days
Summer hours
Company-wide holiday shutdown
Retirement plan with matching contributions
TFSA
Mortgage benefits
Tuition reimbursement
Development programs
LinkedIn Learning

Visa sponsorship

Not detected in the job text

Keywords

Distribution Center
Warehouse Management System
WMS
Blue Yonder
Inventory Control
Forklift
Stand Up Reach
Order Picker
Logistics
Supply Chain
Health and Safety
Continuous Improvement
Microsoft Word
Microsoft Excel
Receiving
Shipping
Picking
Packing
Hand bombing
De-stuffing

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