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Browns Shoes

Gestionnaire en formation à temps plein / Full-Time Management in Training

6801 Route Transcanadienne, Pointe-Claire, QC, H9R 5J2, Canada

Des salaires compétitifs à partir de 45 000 $, avec un potentiel de gains allant jusqu'à 65 000 $ ou plus. · Full-time

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Job details

Pay: Des salaires compétitifs à partir de 45 000 $, avec un potentiel de gains allant jusqu'à 65 000 $ ou plus.
Job type: Full-time
Posting language: English · French
Posted: Oct 30, 2026

Original job description

English section of this bilingual listing.

Browns Shoes, a Canadian footwear and retail trailblazer, is rapidly expanding! We're seeking dynamic and driven individuals for our Management in Training program. This unique program offers the opportunity to gain valuable skills and insights from our seasoned managers and embark on your path to a future management role at Browns Shoes!

About Browns:

Founded in Montreal in 1940, Browns Shoes was built on one principle: putting the customer first. Unwavering in our mission to provide an unforgettable shopping experience, Browns remains the intersection where luxury meets affordability, and every customer is heard. From humble beginnings as a mom-and-pop shop, Browns grew to become North America's leading independent footwear retailer with over 65 stores Canada-wide. Today, we're proud to offer a top-notch selection of trending styles and exclusive collections that keep our customers coming back for more.

About the Role:

We believe in promoting from within. Our store managers, district managers, and sales directors all started in the same place: the sales floor.

As Management in Training, you'll gain hands-on experience in all aspects of store operations, with the potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while learning how to coach, train, and support a team.

Skills You'll Gain:

Customer Experience and Sales:

Exceptional Customer Service: Learn to acknowledge and approach customers the Browns way.
Expert Assistance: Learn to provide exceptional product information and handle inquiries professionally on the cash and selling floors.
Effective Complaint Resolution: Gain the skills to handle complaints respectfully and with the authority to make reasonable exceptions.
Driving Sales: Maximize sales and exceed sales targets through effective strategies.

Day-to-Day Operations:

Performance Tracking: Understand and track store performance metrics in percentages and dollars, sharing results with the team.
Efficient Scheduling and Payroll Administration: Create schedules in advance to meet store needs and handle payroll administration tasks, including sick days, quota adjustments, part-time slips, and days off.
Inventory Management: Monitor stock levels, assist with inventory counts, and maintain accurate records.
Visual Merchandising: Set up and maintain visually appealing product displays, ensuring proper pricing, labeling, and adherence to the visual checklist.
Store Cleanliness and Safety: Maintain a clean, organized, and safe front and back store environment for employees and customers, including windows, floors, cash desk, and fixtures.

Coaching, Training, and Support:

Staff Mentoring: Train and mentor staff to achieve goals, improve performance, and foster strong relationships.
Leadership Development: Identify and develop future leaders through targeted training programs.
Continuous Growth: Support the ongoing development of team members.
Adequate Staffing: Ensure sufficient part-time staffing to meet operational needs.
Conflict Resolution: Assist team members in resolving conflicts and maintaining a positive work environment.

What We're Looking For:

Proven sales experience, preferably in retail
Passion for sales and fashion
Excellent communication skills in both French and English
High school diploma or equivalent. A bachelor's degree in business, retail management, or a related field is an asset.
Strong leadership and interpersonal abilities
Exceptional customer service skills
Outstanding organizational and multitasking capabilities

What's in it for You:

Competitive salaries starting from $45,000, with potential earnings up to $65,000 or more.
Thriving team culture with career development opportunities and management prospects.
Comprehensive training and ongoing support
Group insurance coverage, including dental, medical, vision, and virtual care
Employee Assistance Program
Employer contributions to your RRSP
Employee discount

Apply for our Management in Training Now!

If you're ready to tap into your leadership potential and make your mark at a dynamic and thriving company, apply today to start your journey as Management in Training at Browns and shape the future of fashion with us!

We appreciate your interest in this role, but please note that only selected candidates will be contacted.

Thank you for your interest in Browns!

Read the full bilingual original

Browns Shoes, un pionnier canadien de la chaussure et de la vente au détail, est en pleine expansion ! Nous sommes à la recherche de personnes dynamiques et motivées pour notre programme de gestion en formation. Ce programme unique offre l'occasion d'acquérir des compétences et des connaissances précieuses auprès de nos gestionnaires chevronnés et de vous lancer sur la voie d'un futur poste de gestion chez Browns !

À propos de Browns :

Fondée à Montréal en 1940, Chaussures Browns a été bâtie sur un principe : la priorité au client. Inébranlable dans sa mission d'offrir une expérience de magasinage inoubliable, Browns demeure l'intersection où le luxe rencontre l'abordabilité, et où chaque client est entendu. Après des débuts modestes en tant que magasin familial, Browns est devenu le principal détaillant indépendant de chaussures en Amérique du Nord, avec plus de 65 magasins au Canada. Aujourd'hui, nous sommes fiers d'offrir une sélection de premier ordre de styles tendance et de collections exclusives qui incitent nos clients à revenir.

A propos du poste :

Nous croyons en la promotion interne. Nos directeurs de magasin, nos directeurs de district et nos directeurs des ventes ont tous commencé au même endroit : la surface de vente.

En tant que gestionnaire en formation, vous acquerrez une expérience pratique de tous les aspects des opérations du magasin, avec la possibilité d'évoluer vers un rôle de gestion. Sous la responsabilité du directeur, vous jouerez un rôle essentiel en veillant à l'efficacité, en répondant aux attentes des clients et en maximisant le potentiel de vente, tout en apprenant à encadrer, à former et à soutenir une équipe.

Les compétences que vous allez acquérir :

Expérience client et ventes :

Service à la clientèle exceptionnel : Apprenez à reconnaître et à aborder les clients à la manière de Browns.
Assistance experte : Apprenez à fournir des renseignements exceptionnels sur les produits et à traiter les demandes de façon professionnelle à la caisse et sur le plancher de vente.
Résolution efficace des plaintes : Acquérir les compétences nécessaires pour traiter les plaintes avec respect et avec l'autorité nécessaire pour faire des exceptions raisonnables.
Stimuler les ventes : Maximiser les ventes et dépasser les objectifs de vente grâce à des stratégies efficaces.

Opérations quotidiennes :

Suivi des performances : Comprendre et suivre les indicateurs de performance des magasins en pourcentage et en dollars, et partager les résultats avec l'équipe.
Programmation efficace et administration des salaires : Créez des horaires à l'avance pour répondre aux besoins du magasin et gérez les tâches d'administration de la paie, y compris les congés de maladie, les ajustements de quotas, les bordereaux de travail à temps partiel et les jours de congé.
Gestion des stocks : Surveiller les niveaux de stock, participer aux inventaires et tenir des registres précis.
Marchandisage visuel : Mettre en place et maintenir des étalages de produits visuellement attrayants, en veillant à ce que les prix et l'étiquetage soient corrects et à ce que la liste de contrôle visuelle soit respectée.
Propreté et sécurité du magasin : Maintenir un environnement propre, organisé et sûr à l'avant et à l'arrière du magasin pour les employés et les clients, y compris les fenêtres, les sols, la caisse et les accessoires.

Coaching, formation et soutien :

Encadrement du personnel : Former et encadrer le personnel afin d'atteindre les objectifs, d'améliorer les performances et de favoriser des relations solides.
Développement du leadership : Identifier et développer les futurs dirigeants grâce à des programmes de formation ciblés.
Croissance continue : Soutenir le développement continu des membres de l'équipe.
Personnel adéquat : Veiller à ce que les effectifs à temps partiel soient suffisants pour répondre aux besoins opérationnels.
Résolution des conflits : Aider les membres de l'équipe à résoudre les conflits et à maintenir un environnement de travail positif.

Ce que nous recherchons

Une expérience confirmée dans la vente, de préférence dans le commerce de détail
Passion pour la vente et la mode
Excellentes capacités de communication en français et en anglais
Diplôme d'études secondaires ou équivalent. Un baccalauréat en commerce, en gestion de la vente au détail ou dans un domaine connexe est un atout.
Solides compétences en leadership et en relations interpersonnelles
Compétences exceptionnelles en matière de service à la clientèle
Excellentes capacités d'organisation et d'exécution de tâches multiples

Quels sont les avantages pour vous ?

Des salaires compétitifs à partir de 45 000 $, avec un potentiel de gains allant jusqu'à 65 000 $ ou plus.
Une culture d'équipe florissante avec des opportunités de développement de carrière et des perspectives de gestion.
Formation complète et soutien continu
Couverture d'assurance collective, y compris les soins dentaires, médicaux, de la vue et virtuels.
Programme d'aide aux employés
Contribution de l'employeur à votre REER
Rabais pour les employés

Postulez dès maintenant pour notre poste de gestionnaire en formation !

Si vous êtes prêt à exploiter votre potentiel de leadership et à laisser votre marque dans une entreprise dynamique et prospère, postulez dès aujourd'hui pour commencer votre parcours en tant que gestionnaire en formation chez Browns et façonnez l'avenir de la mode avec nous !

Nous vous remercions de l'intérêt que vous portez à ce poste, mais veuillez noter que seuls les candidats sélectionnés seront contactés.

Nous vous remercions de l'intérêt que vous portez à Browns !

About Browns:

About the Role:

We believe in promoting from within. Our store managers, district managers, and sales directors all started in the same place: the sales floor.

Skills You'll Gain:

Customer Experience and Sales:

Exceptional Customer Service: Learn to acknowledge and approach customers the Browns way.
Expert Assistance: Learn to provide exceptional product information and handle inquiries professionally on the cash and selling floors.
Effective Complaint Resolution: Gain the skills to handle complaints respectfully and with the authority to make reasonable exceptions.
Driving Sales: Maximize sales and exceed sales targets through effective strategies.

Day-to-Day Operations:

Performance Tracking: Understand and track store performance metrics in percentages and dollars, sharing results with the team.
Efficient Scheduling and Payroll Administration: Create schedules in advance to meet store needs and handle payroll administration tasks, including sick days, quota adjustments, part-time slips, and days off.
Inventory Management: Monitor stock levels, assist with inventory counts, and maintain accurate records.
Visual Merchandising: Set up and maintain visually appealing product displays, ensuring proper pricing, labeling, and adherence to the visual checklist.
Store Cleanliness and Safety: Maintain a clean, organized, and safe front and back store environment for employees and customers, including windows, floors, cash desk, and fixtures.

Coaching, Training, and Support:

Staff Mentoring: Train and mentor staff to achieve goals, improve performance, and foster strong relationships.
Leadership Development: Identify and develop future leaders through targeted training programs.
Continuous Growth: Support the ongoing development of team members.
Adequate Staffing: Ensure sufficient part-time staffing to meet operational needs.
Conflict Resolution: Assist team members in resolving conflicts and maintaining a positive work environment.

What We're Looking For:

Proven sales experience, preferably in retail
Passion for sales and fashion
Excellent communication skills in both French and English
High school diploma or equivalent. A bachelor's degree in business, retail management, or a related field is an asset.
Strong leadership and interpersonal abilities
Exceptional customer service skills
Outstanding organizational and multitasking capabilities

What's in it for You:

Competitive salaries starting from $45,000, with potential earnings up to $65,000 or more.
Thriving team culture with career development opportunities and management prospects.
Comprehensive training and ongoing support
Group insurance coverage, including dental, medical, vision, and virtual care
Employee Assistance Program
Employer contributions to your RRSP
Employee discount

Apply for our Management in Training Now!

We appreciate your interest in this role, but please note that only selected candidates will be contacted.

Thank you for your interest in Browns!

Apply About employer

More about this job

Responsibilities

The Management in Training will gain hands-on experience in all aspects of store operations, including sales, inventory, and visual merchandising. They will also be responsible for coaching, training, and supporting staff to meet performance goals and ensure excellent customer service.

Requirements

Candidates must have proven sales experience, preferably in retail, and possess strong leadership and interpersonal skills. A high school diploma is required, while a bachelor's degree in business or retail management is considered an asset.

Skills

Retail sales
Customer service
Leadership
Team mentoring
Inventory management
Visual merchandising
Performance tracking
Payroll administration
Conflict resolution
Scheduling
Communication
Multitasking
Organization
Fashion retail
Staff training

Benefits

Group insurance coverage
Dental care
Medical care
Vision care
Virtual care
Employee Assistance Program
Employer RRSP contribution
Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Footwear
Management training
Sales floor
Customer experience
Inventory control
Visual merchandising
Payroll
Scheduling
Staff development
Leadership
Performance metrics
Conflict resolution
Fashion
Operations management

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