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Browns Shoes

Management In Training

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

THE TEAM

At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.

THE OPPORTUNITY

Join our dynamic retail team and start your career with a proudly Canadian fashion leader.

We encourage all qualified candidates to apply for this existing vacancy within our organization.

About the Role:

We believe in promoting from within. Our store managers, district managers, and sales directors all started in the same place: the sales floor.

As Management in Training, you'll gain hands-on experience in all aspects of store operations, with the potential to grow into a management role. Reporting to the Manager, you'll play a pivotal role in ensuring efficiency, meeting customer expectations, and maximizing sales potential while learning how to coach, train, and support a team.

Skills You'll Gain:

Customer Experience and Sales:

Exceptional Customer Service: Learn to acknowledge and approach customers the Browns way.
Expert Assistance: Learn to provide exceptional product information and handle inquiries professionally on the cash and selling floors.
Effective Complaint Resolution: Gain the skills to handle complaints respectfully and with the authority to make reasonable exceptions.
Driving Sales: Maximize sales and exceed sales targets through effective strategies.

Day-to-Day Operations:

Performance Tracking: Understand and track store performance metrics in percentages and dollars, sharing results with the team.
Efficient Scheduling and Payroll Administration: Create schedules in advance to meet store needs and handle payroll administration tasks, including sick days, quota adjustments, part-time slips, and days off.
Inventory Management: Monitor stock levels, assist with inventory counts, and maintain accurate records.
Visual Merchandising: Set up and maintain visually appealing product displays, ensuring proper pricing, labeling, and adherence to the visual checklist.
Store Cleanliness and Safety: Maintain a clean, organized, and safe front and back store environment for employees and customers, including windows, floors, cash desk, and fixtures.

Coaching, Training, and Support:

Staff Mentoring: Train and mentor staff to achieve goals, improve performance, and foster strong relationships.
Leadership Development: Identify and develop future leaders through targeted training programs.
Continuous Growth: Support the ongoing development of team members.
Adequate Staffing: Ensure sufficient part-time staffing to meet operational needs.
Conflict Resolution: Assist team members in resolving conflicts and maintaining a positive work environment.

What We're Looking For:

Proven sales experience, preferably in retail
Passion for sales and fashion
Excellent communication skills in both French and English
High school diploma or equivalent. A bachelor's degree in business, retail management, or a related field is an asset.
Strong leadership and interpersonal abilities
Exceptional customer service skills
Outstanding organizational and multitasking capabilities

What's in it for You:

We’re hiring Full-Time Management in Training Associates starting at $18.75/hr ($750 weekly) to 19.38/hr ($775 weekly). Along with pay there is potential gains through commissions and performance-based incentives - earn up to $25/hr ($1,000 weekly).
Thriving team culture with career development opportunities and management prospects.
Comprehensive training and ongoing support
Group insurance coverage, including dental, medical, vision, and virtual care
Employee Assistance Program
Employer contributions to your RRSP
Employee discount

Apply for our Management in Training Now!

If you're ready to tap into your leadership potential and make your mark at a dynamic and thriving company, apply today to start your journey as Management in Training at Browns and shape the future of fashion with us!

We appreciate your interest in this role, but please note that only selected candidates will be contacted.

Thank you for your interest in Browns!

Apply About employer

More about this job

Responsibilities

The Management in Training will gain hands-on experience in all aspects of store operations, including sales, inventory management, and visual merchandising. They will also be responsible for coaching, training, and supporting the team to ensure efficiency and meet customer expectations.

Requirements

Candidates must have proven retail sales experience and a passion for fashion. A high school diploma is required, while a bachelor's degree in business or retail management is considered an asset.

Skills

Customer service
Sales management
Retail operations
Staff mentoring
Leadership development
Inventory management
Visual merchandising
Conflict resolution
Performance tracking
Payroll administration
Communication
Multitasking
Organizational skills
Team coaching

Benefits

Group insurance coverage
Dental care
Medical care
Vision care
Virtual care
Employee Assistance Program
RRSP employer contributions
Employee discount
Career development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Experience
Inventory Management
Visual Merchandising
Staff Training
Leadership
Performance Metrics
Payroll
Conflict Resolution
Fashion
Store Operations
Mentoring
Scheduling
Customer Service

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