Jobs in Canada

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Added 14 mins ago
FC
Procurement Coordinator
FCC Construcción
Toronto, ON
- $89,000 to $102,000 CAD / year
- Full-time
…preparing the sourcing strategy, bid packages, and coordinating the development of the scope of…
Added 14 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 14 mins ago
ME
Service Coordinator
McDougall Energy Inc.
Owen Sound, ON
- Full-time
…Coordinator at our Owen Sound Branch. Reporting to the Service Manager, the Service Coordinator is an integral member of the Service team and is responsible for scheduling and dispatching…
Added 15 mins ago
A
Associate Manager, Meta Search Engine (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
With Performance Marketing, MSE is a business development and marketing role within Agoda’s marketing department. It involves working with online vertical search advertisers (Meta Search…
Added 15 mins ago
AW
Manager, Product Portfolio Strategy & Go-to-Market
ACI World - Airports Council International
Montreal, QC
- Contract
…Customer Care, Marketing & Communications (MarCom), and Product Development…
Added 15 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 15 mins ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
Strategy Development: Develop and refine PPC strategy in line with overall business goals and market trends.
Added 15 mins ago
B
Manufacturing Strategy Engineer, Fabrication and Infrastructure
BRP
Sherbrooke, QC
- Full-time
Reporting to the Global Manufacturing Strategy Manager, you will play a key role in defining and deploying BRP’s future international manufacturing footprint.
Added 15 mins ago
B
Manufacturing Strategy Engineer, Assembly
BRP
Sherbrooke, QC
- Full-time
We are looking for a manufacturing footprint strategy engineer who will report to the manufacturing strategy manager, and who’ll be tasked with helping us to define BRP’s future…
Added 15 mins ago
A
SAP Project Manager / Delivery Manager
Artech
Montreal, QC
- Contract
Title: SAP Project Manager / Delivery Manager
Added 15 mins ago
CR
Division Director
Clarity Recruitment
Toronto, ON
- Full-time
…Managers and a Recruitment Coordinator. Weekly one-on-ones, live development plans, and in-office onboarding for every new…
Added 15 mins ago
B
Customer Experience Portfolio Lead
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…customer experience initiatives. Reporting to the CX Senior Manager, this role works closely with data analysts and CX champions to prioritize opportunities, build financial business cases,…
Added 15 mins ago
CD
General Pipeline : Costume Props Specialist
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Reporting to the Specialty Manager, the Props Specialist will be responsible for:
Added 15 mins ago
CD
Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Must reside in Montréal, Canada
Added 15 mins ago
PS
Senior Manager, IT Business Partner
Periscope Search Group
Toronto, ON
- Full-time
…Compensation & Benefits, Payroll, Employee Relations and Learning & Development, running requirements workshops, providing technical oversight on SuccessFactors configuration and…
Added 15 mins ago
B
Customer Experience Data Analyst
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an experienced CX Data Analyst to strengthen our CX function. Reporting to the CX Senior Manager and collaborating with the CX Portfolio Lead, this role translates…
Added 15 mins ago
WO
Orthopaedic Technologist - Urgent Care Centre
William Osler Health System
Brampton, ON
- Full-time
Hours: Currently evenings, 12 hour shifts, including weekends and statutory holidays (subject to change in accordance with operational requirements)
Added 15 mins ago
UH
Hand Therapist - Occupational Therapist or Physiotherapist
University Health Network
Toronto, ON
- Full-time
Opportunities for development and promotions within a large organization
Added 15 mins ago
O&
Key Employee - Events
Oliver & Bonacini
Toronto, ON
- Part-time
Under the direction of the Location Manager, the Key Employee supports the preparation, setup, and execution of events, while assisting in overseeing floor operations. This role includes…
Added 15 mins ago
TC
Power Systems Service Manager
Toromont Cat
Winnipeg, MB
- Full-time
The Power Systems Service Manager has overall responsibility for the parts and service operations within his assigned branch or territory, including but not limited to responsibilities for…
Added 15 mins ago
IR
Associate Vice President, Salesforce Engineering & Development
Info-Tech Research Group
Toronto, ON · London, ON
- Full-time
We are seeking an accomplished, hands-on-minded engineering executive to build and lead our Salesforce engineering and development organization. This is not a steady-state operating role:…
Added 15 mins ago
Strategic Partner Development Manager, Applied AI ISV Partnerships, Retail
Google
Waterloo, ON
As a Strategic Partner Development Manager, Applied AI, Retail Partnerships, you will drive the end-to-end partnership strategy and lifecycle of Applied AI Independent Software Vendor…
Added 29 mins ago
MC
Floating Leasing & Admin (Central)
Medallion Corporation
Toronto, ON
- Full-time
…people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make…
Added 29 mins ago
W
Finance Manager
WelcometoSSM
Sault Ste. Marie, ON
- Full-time
McDougall Energy is looking for a strategic thinking self-starter with strong attention to detail as a Finance Manager. Reporting to the Director of Finance (Accounting & Controls), the…
Added 29 mins ago
VC
Project Coordinator (Infrastructure Construction)
Valard Construction
Port Hawkesbury, NS
- $80,000 to $108,000 CAD / year
- Full-time
Applicants must have legal authorization to work in Canada with no restrictions

BRP

Customer Experience Data Analyst

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

We are looking for an experienced CX Data Analyst to strengthen our CX function. Reporting to the CX Senior Manager and collaborating with the CX Portfolio Lead, this role translates customer feedback into actionable insights, driving aligned decision-making across the organization. It is well suited to someone who enjoys coordination, analysis, facilitation, and storytelling - connecting customer voice to decisions across the organization.

You’ll Have The Opportunity To

Insight Activation and Executive Support

Manage CX dashboards (CX/Ops metrics) and friction-removal tracking.
Analyze trends and translate findings into clear recommendations.
Support inner-loop operational recovery and outer-loop systemic improvements.

CX Governance and Community Management

Lead recurring dashboard reviews and executive committee preparations.
Participate in dealer/customer panel activities and craft compelling executive summaries.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALIFICATIONS:

3–5 years in CX operations, customer insights, or research.
Proficiency with CX/survey tools (e.g., Qualtrics) and analytics.
Experience in executive reporting, closed-loop feedback, and governance.
A degree in marketing, data analytics, or a related field.
Familiarity with journey mapping, service design concepts, or scaling organizations (asset).

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP

What About Some Feel Good Perks

Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17 000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.

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More about this job

Responsibilities

Manage customer experience and operations dashboards, analyze customer feedback and trends, and turn findings into actionable recommendations. Support operational recovery and systemic improvements, lead dashboard reviews and executive committee preparation, and contribute to customer and dealer panels and executive summaries.

Requirements

Candidates should have 3–5 years of experience in customer experience operations, customer insights, or research, along with proficiency in CX or survey tools such as Qualtrics and analytics. Experience with executive reporting, closed-loop feedback, and governance is expected, as is a degree in marketing, data analytics, or a related field; familiarity with journey mapping, service design, or scaling organizations is an asset.

Skills

Customer Experience Analytics
Customer Insights
Data Analysis
Dashboard Management
Trend Analysis
Recommendation Development
Executive Reporting
Closed-Loop Feedback
CX Governance
Survey Tools
Qualtrics
Customer Feedback Analysis
Operational Recovery
Friction-Removal Tracking
Journey Mapping
Service Design

Benefits

Annual Bonus
Paid Time Off
Pension Plan
Collective Savings Opportunities
Fully Paid Healthcare
Flexible Work Schedule
Summer Schedule
Holiday Season Shutdown
Educational Resources
Discount On BRP Products

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CX Operations
Customer Insights
Customer Feedback
Data Analytics
Qualtrics
Survey Tools
CX Dashboards
Operations Metrics
Trend Analysis
Actionable Recommendations
Friction-Removal Tracking
Closed-Loop Feedback
Operational Recovery
Systemic Improvements
CX Governance
Executive Reporting
Executive Committee
Customer Panels
Dealer Panels
Journey Mapping
Service Design
Marketing
Manufacturing

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