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GM
HIL Simulation Integration Engineer
General Motors
Oshawa, ON · Markham, ON
- Full-time
Working with senior HIL engineers, model developers, ECU software teams, and bench users, the HIL specialist implements bench requirements and supports reliable test capability. The…
Added just now
GM
Senior HIL Simulation Integration Engineer
General Motors
Oshawa, ON · Markham, ON
- Full-time
The Senior HIL Specialist leads the development, integration, and validation of real-time Hardware-In-the-Loop (HIL) environments for lighting and visibility systems and low-voltage power…
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Senior Auditor
University of Guelph
Guelph, ON
Audit Services is seeking a highly motivated Senior Auditor to join our growing team. Reporting to the Chief Internal Auditor, the Senior Auditor will play a key role leading various audit…
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Senior Financial Analyst, Development Capital
Halton Region
Oakville, ON
This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite
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Senior Manager, IT Business Partner
Celestica International LP
Toronto, ON
…non-technical HR partners, as well as present strategic plans to senior…
Added just now
MR
Intermediate Estimator (ICI Construction)
Maple Reinders
Remote, Canada
- $95,000 to $120,000 CAD / year
- Full-time
- Remote
Assisting with bid closings and reviewing estimates with senior members of the estimating and operations teams.
Added just now
SV
General Manager, Food and Nutrition Services (Sodexo)
Shepherd Village Inc
Toronto, ON
- $85,000 to $95,000 CAD / year
Canadian Society of Nutrition Management (CSNM) Certification is required
Added 14 mins ago
IC
Senior Counsel, Life Insurance
ivari Canada
Toronto, ON
- Full-time
As Senior Counsel, you will provide practical, risk-based legal advice across ivari’s life insurance business, with responsibility for a broad range of insurance, regulatory, product,…
Added 15 mins ago
A
Associate Manager, Meta Search Engine (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen
Added 15 mins ago
A
Senior Design Lead (Bangkok based, relocation provided)
Agoda
Montreal, QC
- Full-time
We are looking for a Senior Design Lead who combines exceptional design craft with experience managing and developing designers. This role carries both individual contributor and people…
Added 15 mins ago
AI
Senior AI & DevOps Engineer – Azure, AWS & Generative AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Calgary, AB
- Full-time
Added 15 mins ago
A
Associate Director, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
…competitors to regulatory bodies. To this end, we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools,…
Added 15 mins ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
…competitors to regulatory bodies. To this end, we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools,…
Added 15 mins ago
CR
Division Director
Clarity Recruitment
Toronto, ON
- Full-time
Lead a team of seven: senior Contingent Recruiters, client-facing Engagement Managers and a Recruitment Coordinator. Weekly one-on-ones, live development plans, and in-office onboarding for…
Added 15 mins ago
B
Customer Experience Portfolio Lead
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…of our customer experience initiatives. Reporting to the CX Senior Manager, this role works closely with data analysts and CX champions to prioritize opportunities, build financial business…
Added 15 mins ago
CD
Senior Director, Partnership Sales
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Added 15 mins ago
D
Director Product Strategy
Dexian
Toronto, ON
- Contract
This senior leadership position will be responsible for developing and executing product strategies, identifying market opportunities, driving commercialization initiatives, and ensuring…
Added 15 mins ago
CD
Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Must reside in Montréal, Canada
Added 15 mins ago
PS
Senior Manager, IT Business Partner
Periscope Search Group
Toronto, ON
- Full-time
This suits a hands-on HRIS technologist with 10+ years in HR technology who thinks like a business analyst and presents comfortably to senior leadership.
Added 15 mins ago
TC
Azure Architect
Tata Consultancy Services
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
More than senior years in cloud architecture, infrastructure, or platform engineering.
Added 15 mins ago
G
Technical Consultant ( Java)
Galent
Toronto, ON
- Contract
We are looking for a Senior/Lead Technical Consultant to design, configure, develop, and implement enterprise SaaS solutions for financial institutions.
Added 15 mins ago
ET
Software Engineer in Test
Envision Technology Solutions
Toronto, ON
- Contract
Added 15 mins ago
AW
Director of Avionics
Arden White
AB · Alberta, Canada
- Full-time
Reporting to the Senior Director of Operations, the successful candidate will lead managers and supervisors across avionics workshops, installations and line maintenance, while providing…
Added 15 mins ago
Y
Support Engineer in Test (Bilingual – French/English)
YuJa
Toronto, ON · North York, ON
- $60,000 CAD / year
- Full-time
1–2 years of customer service experience, with bilingual French and English proficiency(must have) · Rotational Shifts - Day/Afternoon/Night shifts
Added 15 mins ago
IS
Quality Assurance Engineer
IMR Soft LLC
Canada
- Contract
Job Title: Senior QA Automation Engineer – Python, Playwright & AI

BRP

Customer Experience Data Analyst

Greater Montreal Metropolitan Area, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

We are looking for an experienced CX Data Analyst to strengthen our CX function. Reporting to the CX Senior Manager and collaborating with the CX Portfolio Lead, this role translates customer feedback into actionable insights, driving aligned decision-making across the organization. It is well suited to someone who enjoys coordination, analysis, facilitation, and storytelling - connecting customer voice to decisions across the organization.

You’ll Have The Opportunity To

Insight Activation and Executive Support

Manage CX dashboards (CX/Ops metrics) and friction-removal tracking.
Analyze trends and translate findings into clear recommendations.
Support inner-loop operational recovery and outer-loop systemic improvements.

CX Governance and Community Management

Lead recurring dashboard reviews and executive committee preparations.
Participate in dealer/customer panel activities and craft compelling executive summaries.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALIFICATIONS:

3–5 years in CX operations, customer insights, or research.
Proficiency with CX/survey tools (e.g., Qualtrics) and analytics.
Experience in executive reporting, closed-loop feedback, and governance.
A degree in marketing, data analytics, or a related field.
Familiarity with journey mapping, service design concepts, or scaling organizations (asset).

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP

What About Some Feel Good Perks

Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17 000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.

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More about this job

Responsibilities

Manage customer experience and operations dashboards, analyze customer feedback and trends, and turn findings into actionable recommendations. Support operational recovery and systemic improvements, lead dashboard reviews and executive committee preparation, and contribute to customer and dealer panels and executive summaries.

Requirements

Candidates should have 3–5 years of experience in customer experience operations, customer insights, or research, along with proficiency in CX or survey tools such as Qualtrics and analytics. Experience with executive reporting, closed-loop feedback, and governance is expected, as is a degree in marketing, data analytics, or a related field; familiarity with journey mapping, service design, or scaling organizations is an asset.

Skills

Customer Experience Analytics
Customer Insights
Data Analysis
Dashboard Management
Trend Analysis
Recommendation Development
Executive Reporting
Closed-Loop Feedback
CX Governance
Survey Tools
Qualtrics
Customer Feedback Analysis
Operational Recovery
Friction-Removal Tracking
Journey Mapping
Service Design

Benefits

Annual Bonus
Paid Time Off
Pension Plan
Collective Savings Opportunities
Fully Paid Healthcare
Flexible Work Schedule
Summer Schedule
Holiday Season Shutdown
Educational Resources
Discount On BRP Products

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CX Operations
Customer Insights
Customer Feedback
Data Analytics
Qualtrics
Survey Tools
CX Dashboards
Operations Metrics
Trend Analysis
Actionable Recommendations
Friction-Removal Tracking
Closed-Loop Feedback
Operational Recovery
Systemic Improvements
CX Governance
Executive Reporting
Executive Committee
Customer Panels
Dealer Panels
Journey Mapping
Service Design
Marketing
Manufacturing

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Jobs in Canada