Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 9 mins ago
D
Manager - Financial Services - Monitor Deloitte
Deloitte
Toronto, ON
- Full-time
As a Manager, you must have:
Added 9 mins ago
NN
Strategic Operations Manager
Novo Nordisk
Mississauga, ON
- Full-time
Strategic Operations Manager (9-month contract)
Added 10 mins ago
Senior Manager, IT Business Partner
Celestica International LP
Toronto, ON
Working with the Director of Workflow Solutions, IT Business Partner (HR) is responsible for leading the alignment between the global Human Resources organization and global IT…
Added 25 mins ago
A
Associate Manager, Meta Search Engine (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
With Performance Marketing, MSE is a business development and marketing role within Agoda’s marketing department. It involves working with online vertical search advertisers (Meta Search…
Added 25 mins ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
…Travelers chose Agoda because they are confident that they can find there the best hotels, at the best price. Success can only be achieved by combining a programmatic approach to optimize…
Added 25 mins ago
CR
Division Director
Clarity Recruitment
Toronto, ON
- Full-time
Clarity’s Permanent Search business has been established for more than a decade and continues to grow its market share. We’re now looking for a dedicated leader to take full ownership of…
Added 25 mins ago
B
Customer Experience Portfolio Lead
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…of our customer experience initiatives. Reporting to the CX Senior Manager, this role works closely with data analysts and CX champions to prioritize opportunities, build financial business…
Added 25 mins ago
PS
Senior Manager, IT Business Partner
Periscope Search Group
Toronto, ON
- Full-time
…Compensation & Benefits, Payroll, Employee Relations and Learning & Development, running requirements workshops, providing technical oversight on SuccessFactors configuration and…
Added 39 mins ago
Senior Systems Analyst
F12.net
Cambridge, ON
The Position: Reporting to the Manager, Service Delivery – Our Sr. Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As a senior…
Added 39 mins ago
K
Analyst, Corporate Finance
KPMG
Calgary, AB
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 54 mins ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Mississauga, ON
- $156,960 to $200,000 CAD / year
- Full-time
CIMA+ is seeking an experienced Senior Capture Manager – National Strategic Pursuits to lead the development and execution of winning strategies for major business opportunities across all…
Added 1 hour ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Ottawa, ON
- $156,960 to $200,000 CAD / year
- Full-time
CIMA+ is seeking an experienced Senior Capture Manager – National Strategic Pursuits to lead the development and execution of winning strategies for major business opportunities across all…
Added 1 hour ago
D
Sr. Project Manager, Owners Engineering
DNV
Toronto, ON
- Full-time
DNV’s Owner’s Engineering (OE) team is seeking a Senior Project Manager-Owner’s Engineering to perform a variety of engagements related to storage, solar, wind and other emerging…
Added 1 hour ago
DI
Senior Specialist, Growth Marketing & ABM
Definity Insurance Company
Toronto, ON
- Full-time
The Senior Specialist, Growth Marketing & ABM is responsible for accelerating business growth and strengthening brand consideration through data-driven digital marketing and Account-Based…
Added 1 hour ago
HL
Senior Manager, Data and AI
High Liner Foods
Halifax, NS · ON · Mississauga, ON
- Full-time
Reporting to the Senior Director, Information Technology, the Senior Manager, Data and AI is accountable for building and leading High Liner Foods' enterprise Data and AI practice. The role…
Added 1 hour ago
Store Director
Sephora
Oakville, ON
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 1 hour ago
XC
Acheteur(e) senior // Senior Buyer
XNRGY Climate Systems
Remote, Canada
- Full-time
- Remote
XNRGY est à la recherche d'un(e) acheteur(e) senior qui jouera un rôle actif dans la gestion des activités d'approvisionnement à notre usine de Saint-Hubert. Relevant du gestionnaire de…
Added 1 hour ago
DI
Financial Analyst - Winter 2027 Co-op/Intern
Definity Insurance Company
Toronto, ON
- Full-time
As a Financial Analyst on the Operational Reporting & Analysis team, reporting to the Manager, Operational Reporting & Analysis, you will play a pivotal role in delivering high-quality…
Added 1 hour ago
B
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO
Toronto, ON
- Full-time
…ability to grow client accounts and programs. The ideal candidate can move comfortably between executive strategy, technical architecture, and commercial opportunity development across…
Added 2 hours ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Mississauga, ON
- $156,960 to $200,000 CAD / year
- Full-time
CIMA+ is seeking an experienced Senior Capture Manager – National Strategic Pursuits to lead the development and execution of winning strategies for major business opportunities across all…
Added 2 hours ago
FF
AVP, Life Pricing and Advanced Analytics
Foresters Financial
Toronto, ON
- Full-time
The role will provide actuarial leadership for new product development and product changes, including the development of Index Universal Life (IUL) in the U.S.; underwriting strategy and…
Added 2 hours ago
Bid Manager
Alstom
Toronto, ON
This role requires an on-site presence of four (4) days per week
Added 2 hours ago
SC
Food Services Manager Long Terme Care (87198001)
Sodexo Canada Ltd
Toronto, ON · Richmond Hill, Ontario
- Full-time
Canadian Society of Nutrition Management (CSNM) and Advance Food Safety Certification required · Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 2 hours ago
A
Entry Level Sales
Aerotek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
You can continue down the path of recruiting which could lead you to a Senior Recruiter, Recruiter Lead, Recruiter Practice Lead, Recruitment Manager and beyond.
Added 3 hours ago
BC
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
- Full-time
…ability to grow client accounts and programs. The ideal candidate can move comfortably between executive strategy, technical architecture, and commercial opportunity development across…

BRP

Customer Experience Portfolio Lead

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

We are looking for an experienced CX Portfolio Lead to drive the evaluation, governance, and value delivery of our customer experience initiatives. Reporting to the CX Senior Manager, this role works closely with data analysts and CX champions to prioritize opportunities, build financial business cases, and track realized ROI across the portfolio. It is well suited to someone who enjoys structured decision-making, financial modelling, and driving accountability across functions.

You’ll Have The Opportunity To

Pipeline and Business Cases

Maintain the central CX opportunity pipeline across all business units.
Own financial models and ROI business cases for proposed initiatives.
Define, apply and maintain evaluation criteria to rank and balance quick wins with strategic projects.

Governance and Delivery

Prepare decision packages and recommendations for CX steering committees.
Lead portfolio reprioritization and manage central decision logs.
Monitor stage-gate progress, metrics impact (NPS, CLV), and realized value.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALIFICATIONS:

5+ years in portfolio/PMO/operations management with a focus on CX initiatives.
Strong financial modelling, business case development, and ROI tracking skills.
Experience with stage-gate governance and benefits realization frameworks.
CCXP certification and/or experience with dealer networks/powersports (asset).

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP

What About Some Feel Good Perks

Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17 000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage the central customer experience opportunity pipeline, develop financial models and ROI business cases, and apply evaluation criteria to prioritize initiatives across business units. Prepare recommendations for steering committees, lead portfolio reprioritization, and monitor stage-gate progress, customer metrics, and realized value.

Requirements

Requires at least five years of portfolio, PMO, or operations management experience focused on customer experience initiatives, along with strong financial modeling, business case development, and ROI tracking skills. Experience with stage-gate governance and benefits realization frameworks is expected; CCXP certification and dealer network or powersports experience are assets.

Skills

Portfolio Management
Customer Experience
Financial Modeling
Business Case Development
ROI Tracking
Stage-Gate Governance
Benefits Realization
Opportunity Pipeline Management
Evaluation Criteria
Portfolio Prioritization
Decision Package Preparation
Decision Log Management
Metrics Monitoring
Cross-Functional Collaboration
NPS
CLV

Benefits

Annual Bonus
Paid Time Off
Pension Plan
Collective Savings Opportunities
Fully Paid Healthcare
Flexible Work Schedule
Summer Schedule
Holiday Season Shutdown
Educational Resources
Discounts On BRP Products

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
CX Portfolio
Portfolio Management
PMO
Operations Management
Opportunity Pipeline
Financial Modeling
Business Cases
ROI Tracking
Evaluation Criteria
Portfolio Prioritization
Stage-Gate Governance
Benefits Realization
Steering Committees
Decision Logs
NPS
CLV
CCXP
Dealer Networks
Powersports
Data Analysts
CX Champions

Report this job

Work requirements

Jobs in Canada