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Added 1 hour ago
J
Power Engineer - Second Class
Jobbe
Grand Falls, NB
- Part-time
…experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 1 hour ago
J
Open Jobs Beauty Advisor - Part Time
Jobbe
Fredericton, NB
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 1 hour ago
J
Meat Cutter Full Time Day Greenlight Requisition
Jobbe
NB · New Brunswick, Canada
- Full-time
…Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability…
Added 1 hour ago
J
Assistant Store Manager
Jobbe
Fredericton, NB
- Full-time
Bachelor’s degree in Business Administration or a related field preferred.
Added 1 hour ago
J
SAP Operations Clerk Part Time Day
Jobbe
NB · New Brunswick, Canada
- Part-time
…Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability…
Added 1 hour ago
J
Retail Sales Associate – Part-Time
Jobbe
Fredericton, NB
- $15.9 to $16.2 CAD / hour
- Part-time
…with other associates, applicants, or others with whom we do…
Added 1 hour ago
J
Assistant Manager
Jobbe
Fredericton, NB
- $17 to $18 CAD / hour
- Full-time
Assist the Restaurant Manager in overseeing daily operations to ensure smooth business flow and the production and service of high-quality food and drinks by a well-trained team.
Added 1 hour ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) - Clé de Peau / Specialist, Designated Beauty Advisor (DBA) - Clé de Peau
Holt Renfrew
Montreal, QC
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 4 hours ago
S
Beauty Advisor - Full Time
Sephora
London, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 6 hours ago
AC
Accountant, Assurance and Accounting (September 2027)
ACCA Careers
Cornwall, ON
- Full-time
…to exceeding clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information…
Added 7 hours ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 7 hours ago
NB
Banking advisor
National Bank of Canada
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 7 hours ago
HI
Personal Insurance Advisor
HUB International
Edson, AB
- Full-time
As a Personal Insurance Advisor at HUB, you are the first point of contact for clients looking to protect what matters most to them – their home, their vehicle, and everything in between.…
Added 7 hours ago
B
Rider Relations Advisor, Response Team
BRP
Sherbrooke, QC
- Full-time
The Rider Relations Advisor, Response Team is responsible for resolving issues and recovering and retaining the most demanding customers across our global network (Americas, EMEA, and Asia…
Added 8 hours ago
PA
Service Advisor (Don Valley Volkswagen)
Performance Auto Group
Toronto, ON · North York, ON
- Full-time
Don Valley Volkswagen is looking for a Service Advisor to join their dynamic team!
Added 10 hours ago
EH
Business Development Account Manager (AM) - Western Canada
Edgewood Health Network Inc
Canada
- $80,000 to $95,000 CAD / year
- Full-time
The Business Development Account Manager (AM) is responsible for managing, retaining and growing a portfolio of corporate clients while building strong, trusted and long-term partnerships.…
Added 10 hours ago
PSR Catalog & TM Forum Enterprise Architect
Prodapt
Canada
The role will serve as a strategic architecture advisor to Enterprise Architecture, defining the Future Mode of Operations (FMO) for quote-to-order, order-to-fulfillment, billing, and…
Added 11 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Oakridge)
Moncler Group
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 11 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Vancouver)
Moncler Group
Vancouver, BC
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 11 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Holt Renfrew)
Moncler Group
Mississauga, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 11 hours ago
MG
Part-Time Seasonal Sales Support Advisor (Yorkdale)
Moncler Group
Toronto, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the store team during peak seasonal business periods, helping to deliver a seamless and…
Added 11 hours ago
K
Senior Manager, Talent Attraction - Advisory (Risk Services & Deal Advisory)
KPMG
AB · Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Kingston, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Waterloo, ON · Perth, ON · St. Catharines, ON · Mont-Royal, QC · Montreal, QC · Brossard, QC · Joliette, QC · Terrebonne, QC · Quebec, QC · Saint-Eustache, QC · Swift Current, SK · Regina, SK · Langley (District), BC · Prince George, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Burnaby, BC · Vancouver, BC · Quesnel, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB · Lethbridge, AB · ON · Kanata, Ontario · Edmonton, Alberta · Langley, British Columbia · Mount Royal, Quebec · Saint-Laurent, Quebec
- Full-time
Stakeholder leadership & partnership: Act as a trusted talent advisor to senior business and HR leaders. Build credibility across a complex, matrixed stakeholder environment; navigate…
Added 11 hours ago
RI
Agronomic Solutions
Richardson International
Lamont, AB
- Full-time
…world through the most efficient network of high throughput Ag Business Centres in Western…
Added 11 hours ago
SW
Portfolio Manager | Associate Portfolio Manager | Wealth Manager - SJF - Markham
Scotia Wealth Management
Markham, ON
- Full-time
…securities regulators, but ownership of client relationships and business development expectations apply across all…
Added 11 hours ago
SB
Open for Account Executives
Sterling Brokers
Canada
- Full-time
for new business prospects while also being skilled at cultivating relationships with existing clients. You should have a

BRP

Rider Relations Advisor, Response Team

Sherbrooke, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 4, 2026

Original job description

YOU'LL HAVE THE OPPORTUNITY TO:

The Rider Relations Advisor, Response Team is responsible for resolving issues and recovering and retaining the most demanding customers across our global network (Americas, EMEA, and Asia Pacific). Working closely with the dealer network, customers, and customer service colleagues, the role encompasses the following responsibilities:

Find, negotiate, and propose creative solutions to customers' complex problems through discussions and written communications.
Identify and escalate customer dissatisfaction in order to improve operational processes.
Strike the right balance between business needs and customer needs by applying customer experience best practices.
Build relationships with other functions and departments within the company to mobilize the right resources at the right time and optimize issue resolution.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

Experience in customer service or client relations required.
Strong verbal and written communication skills.
Proven ability to navigate ambiguity and find solutions independently.
Sound judgment and strong negotiation and problem-solving skills.
Exceptional interpersonal skills.
Strong follow-up and personal work organization skills.
Ability to communicate daily in both French and English with internal stakeholders and customers. Spanish is an asset.

The employee will work in Sherbrooke, Quebec.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP

What about some feel good perks:

Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 17,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.

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More about this job

Responsibilities

The Rider Relations Advisor is responsible for resolving complex issues for demanding customers and negotiating creative solutions across a global network. They also identify areas for operational improvement and collaborate with internal departments to optimize issue resolution.

Requirements

Candidates must have experience in customer service or client relations and possess strong verbal and written communication skills. Proficiency in both French and English is required, with Spanish considered an asset.

Skills

Customer service
Client relations
Verbal communication
Written communication
Negotiation
Problem-solving
Interpersonal skills
Conflict resolution
Operational process improvement
Relationship building
French
English
Spanish

Benefits

Annual bonus
Paid time away
Pension plan
Collective saving opportunities
Healthcare
Flexible work schedule
Summer schedule
Holiday season shutdown
Educational resources
Discount on BRP products

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Client Relations
Negotiation
Problem Solving
Conflict Resolution
Operational Processes
Stakeholder Management
Communication
BRP
Recreational Vehicles
Global Network
Hybrid Work

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