Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 3,916
Employers: 779

Advertised starting pay

Average starting payCAD / hour: $18.78Across 557 listings
Average starting payCAD / year: $48,672Across 87 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%213 listings
On-site: 94%3,666 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (427), Shoppers Drug Mart (366).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 2 days ago
GF
Customer Service Representative (Motivator) - New Club - Vaughan Assembly Park
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 2 days ago
Lead Customer Service Representative
Circle K
Moncton, NB
As a Lead Customer Service Representative, you will enjoy:
Added 2 days ago
CK
Customer Service Representative
Circle K
Elmsdale, NS
- Part-time
As a Customer Service Representative, you will enjoy:
Added 2 days ago
GP
Customer Service Representative
Genuine Parts Company
Calgary, AB · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 2 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 2 days ago
SC
Customer Service Representative
Speedy Cash Payday Advances
Prince George, BC
- Full-time
…a team, to create a rewarding workplace and deliver amazing customer service, then look no further, Speedy Cash is the place for…
Added 2 days ago
EM
Customer Service Representative - Deer Lake Airport
Enterprise Mobility
Deer Lake, NL
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 2 days ago
AP
Customer Service Representative
ArcelorMittal Produits longs Canada
Hamilton, ON
- Full-time
Do you want to play a key role in our business operations and deliver an exceptional customer experience in a dynamic environment? The Customer Service Representative position could be the…
Added 2 days ago
TM
Customer Service Representative
thyssenkrupp Materials NA
Concord, ON
- Full-time
Provides customer service and sales support to the supplier base and internal company end-users.
Added 2 days ago
EA
Customer Service Agent
Executive Aviation
Prince George, BC
- Full-time
In Prince George you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your…
Added 2 days ago
Customer Service Agent
CityofOttawa
Ottawa, ON
Added 2 days ago
B
Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 days ago
BC
Client Service Representative
BFL CANADA
Waterloo, ON
- Full-time
Added 2 days ago
B
Customer Service Representative
Brunel
Toronto, ON · Etobicoke, ON
- $70,000 to $75,000 CAD / year
- Full-time
Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing.…
Added 2 days ago
Overnight Customer Service Representative
Circle K
Fredericton, NB
As a Customer Service Representative, you will enjoy:
Added 2 days ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Temporary
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 2 days ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Temporary
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 2 days ago
DT
Customer Service Associate I
Dollar Tree Stores
Windsor, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 2 days ago
Customer Service Representative
U-Haul
Hamilton, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team…
Added 2 days ago
PR
Customer Service Representative
POWERGROUP Resources
Smithville
- Full-time
…delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners…
Added 2 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Contract
…Administrative Assistant to join our team. This role involves managing customer interactions, coordinating logistics, and performing essential administrative tasks. The position offers…
Added 2 days ago
EA
Bilingual Customer Service Representative
Europ Assistance Canada
Toronto, ON
- Full-time
Added 2 days ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
Added 2 days ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time
Added 2 days ago
TW
Member Contact Centre Representative 1
Thrive Wealth Management
Lloydminster, SK
- Full-time

Brunel

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, Canada

$70,000 to $75,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Greater Toronto Area, ON

Introduction

Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation. This position is well suited to an organized professional who communicates clearly, takes ownership of problems, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Process customer inquiries received by email and telephone in a timely and professional manner.
Review, enter, confirm, monitor, and follow up on customer orders.
Process order changes and cancellations accurately.
Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
Monitor order progress and maintain clear communication with customers throughout the order process.
Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
Prepare and process invoices for completed orders.
Print, scan, prepare, and file administrative documents as required.
Answer and direct incoming telephone calls.
Provide backup support for inbound orders and inventory supply monitoring.
Assist with sample processing and the management of promotional materials when required.
Complete additional assignments in accordance with established procedures and management direction.
Represent the organization professionally and contribute positively to its values, culture, and reputation.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
Strong written and verbal communication skills.
Demonstrated ability to provide professional and solutions-focused customer service.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple orders, inquiries, and priorities simultaneously.
Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
Experience preparing invoices and maintaining order documentation is preferred.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Experience working with an ERP, order-management, or inventory-management system is an asset.
Ability to work effectively both independently and as part of a collaborative team.
Willingness to provide cross-functional administrative and operational support when required.

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing – anywhere in the world.

Apply About employer

More about this job

Responsibilities

Manage customer inquiries and orders from initial contact through delivery and invoicing, including order changes, shipment coordination, and customer updates. Resolve order and delivery issues, maintain accurate documentation, and provide administrative and operational support as needed.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role is required, along with strong communication, organization, accuracy, and problem-solving skills. Proficiency with Microsoft Office is required; experience with logistics providers, invoicing, order documentation, and ERP or inventory-management systems is an asset.

Skills

Customer Service
Order Management
Order Processing
Logistics Coordination
Customer Communication
Problem-Solving
Organization
Attention To Detail
Invoice Processing
Documentation Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Inventory Management
Third-Party Logistics Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Order Management
Order Processing
Order Changes
Order Cancellations
Logistics Coordination
Third-Party Logistics
Outbound Shipments
Delivery Monitoring
Shipment Issues
Invoice Processing
Administrative Documentation
Inventory Monitoring
Sample Processing
Promotional Materials
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Order-Management Systems
Inventory-Management Systems
Sales Administration
Warehouse Coordination
Carrier Coordination

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