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Added 24 mins ago
OT
Food Service Supervisor
One Therapy Network
Victoria, BC
- Full-time
…daily restaurant operations during assigned shifts. You will lead front‑line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet…
Added 24 mins ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
A member of the Dean’s office staff team, the Research Support Team Lead is responsible for strengthening the Faculty’s research enterprise by providing strategic coordination, expert…
Added 24 mins ago
MD
Clinical Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Moose Lake 31A, MB · Moose Lake, MB
- Full-time
…essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by…
Added 39 mins ago
FC
Operations Supervisor-2
FedEx Canada
Corunna, ON
- Part-time
…Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort…
Added 39 mins ago
HR
Safety Trainer - North Alberta
Herc Rentals
Edmonton, AB
- Full-time
…committed to supporting Canadian businesses by offering high-quality equipment and exceptional customer service. The company also focuses on safety and sustainability, ensuring that its…
Added 55 mins ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 1 hour ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
…/ partner to facilitate resolution and ensure that service quality is…
Added 1 hour ago
O
Supervisor, Community Participation Supports- MNU-26-19
Ongwanada
Kingston, ON
- Internship
Demonstrate effective interpersonal skills to direct, supervise, coach and lead the work of others.
Added 1 hour ago
F
Operations Manager
Flyover
Vancouver, BC
- $75,000 CAD / year
- Full-time
…ensure efficiency, optimize processes, manage resources, and lead teams to achieve our organizational goals. This key management role is responsible for ensuring a seamless and memorable…
Added 1 hour ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead or participate in process improvement initiatives that enhance scheduling efficiency, data accuracy, and service quality.
Added 1 hour ago
Customer Data Technician (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · Kitchener, ON · Ottawa, ON
…back‑office system. This role plays a key part in maintaining data quality by validating records, reconciling discrepancies, and supporting onboarding activities for new clients, advisors,…
Added 1 hour ago
KB
Executive Assistant
Kent Building Supplies
Saint John, NB
- Full-time
We are seeking an experienced, highly organized Executive Assistant to provide high-level administrative support to senior leadership and ensure efficient executive operations. Based at our…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 1 hour ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…technology platforms essential to the network's medical and administrative activities, including ERP, CRM, DME, LIS, SaaS, and cloud…
Added 1 hour ago
B
Partnership Lead, Specialty - GTA/Southwestern Ontario
Biogen
Toronto, ON
- Full-time
The Partnership Lead, Specialty is a full-time, field-based commercial role responsible for driving territory performance and sustainable growth through the appropriate use of Biogen brands…
Added 1 hour ago
M
Director, Canadian Product Tax
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…matters, applying relevant legislation, case law and government administrative…
Added 1 hour ago
AB
Packaging Procurement Coordinator
Ace Beverage Group
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…This role works closely with the Procurement, Operations, and Quality teams, as well as our co-packing partners and freight providers, to ensure packaging materials are available, tracked,…
Added 2 hours ago
CN
Performance Assurance Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Monitoring the quality and effectiveness of apparent cause evaluations and corrective action processes.
Added 2 hours ago
AA
Estimator - Collision (Woodstock)
Assured Automotive
Woodstock, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 2 hours ago
CL
Customer Data Technician (Student Position)
Canada Life
Ottawa, ON
- Full-time
…back‑office system. This role plays a key part in maintaining data quality by validating records, reconciling discrepancies, and supporting onboarding activities for new clients, advisors,…
Added 2 hours ago
B-
On-Boarding, Training & Quality Assurance Coordinator
BEST - For A Cleaner World
Coquitlam, BC
- $70,000 to $80,000 CAD / year
- Full-time
Produce a weekly Quality Dashboard for the Site Lead covering areas inspected, compliance rates, deficiencies, training completed, and recommendations;
Added 2 hours ago
TT
Expediter
TTM Technologies
Toronto, ON
- Full-time
Serve as a link between quality, engineering, customer service, production control and manufacturing to provide feedback on potential bottleneck areas.
Added 2 hours ago
TS
Event Planner | Planificateur d'événements
TD SYNNEX
Mississauga, ON
- Full-time
Negotiate contracts and manage vendor relationships to ensure quality, compliance, and cost savings.
Added 2 hours ago
AM
Procurement Assistant Manager, Facilities
A.P. Moller - Maersk
Mississauga, ON
- Full-time
…Procure-to-Pay lifecycle, reducing manual activities, improving data quality and controls, increasing productivity and building scalable procurement processes across…
Added 2 hours ago
MC
Supply Chain Analyst
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Analyze supplier delivery, quality, lead time, capacity, and cost performance.

Brunel

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, Canada

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Greater Toronto Area, ON

Introduction

Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation. This position is well suited to an organized professional who communicates clearly, takes ownership of problems, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Process customer inquiries received by email and telephone in a timely and professional manner.
Review, enter, confirm, monitor, and follow up on customer orders.
Process order changes and cancellations accurately.
Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
Monitor order progress and maintain clear communication with customers throughout the order process.
Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
Prepare and process invoices for completed orders.
Print, scan, prepare, and file administrative documents as required.
Answer and direct incoming telephone calls.
Provide backup support for inbound orders and inventory supply monitoring.
Assist with sample processing and the management of promotional materials when required.
Complete additional assignments in accordance with established procedures and management direction.
Represent the organization professionally and contribute positively to its values, culture, and reputation.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
Strong written and verbal communication skills.
Demonstrated ability to provide professional and solutions-focused customer service.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple orders, inquiries, and priorities simultaneously.
Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
Experience preparing invoices and maintaining order documentation is preferred.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Experience working with an ERP, order-management, or inventory-management system is an asset.
Ability to work effectively both independently and as part of a collaborative team.
Willingness to provide cross-functional administrative and operational support when required.

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing – anywhere in the world.

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More about this job

Responsibilities

Manage customer inquiries and orders from initial contact through delivery and invoicing, including order changes, shipment coordination, and customer updates. Resolve order and delivery issues, maintain accurate documentation, and provide administrative and operational support as needed.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role is required, along with strong communication, organization, accuracy, and problem-solving skills. Proficiency with Microsoft Office is required; experience with logistics providers, invoicing, order documentation, and ERP or inventory-management systems is an asset.

Skills

Customer Service
Order Management
Order Processing
Logistics Coordination
Customer Communication
Problem-Solving
Organization
Attention To Detail
Invoice Processing
Documentation Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Inventory Management
Third-Party Logistics Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Order Management
Order Processing
Order Changes
Order Cancellations
Logistics Coordination
Third-Party Logistics
Outbound Shipments
Delivery Monitoring
Shipment Issues
Invoice Processing
Administrative Documentation
Inventory Monitoring
Sample Processing
Promotional Materials
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Order-Management Systems
Inventory-Management Systems
Sales Administration
Warehouse Coordination
Carrier Coordination

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