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Added 8 mins ago
TM
Customer Service Representative
thyssenkrupp Materials NA
Concord, ON
- Full-time
At least 2 years of previous customer service experience
Added 8 mins ago
BG
Outside Sales Representative
Brandt Group of Companies
Prince George, BC
- Full-time
Brandt Tractor Ltd is currently seeking a Outside Sales Representative for our Prince George Construction and Forestry
Added 9 mins ago
TH
Merchandising Associate Part Time - HAMILTON MTN
The Home Depot Canada
Hamilton, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 23 mins ago
U
Route Trainee - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…confiance et la fidélité à chaque interaction. Vous comprenez que l'expérience client est au cœur de toutes nos…
Added 23 mins ago
SL
Service Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts…
Added 23 mins ago
C
Financial Services Representative II
CIBC
Vaughan, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 23 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 23 mins ago
C
Financial Services Representative II
CIBC
Ingersoll, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 23 mins ago
CT
E-Commerce Representative (Bilingual)
Canadian Tire Corporation
Calgary, AB · Kitchener, ON · Quarry Park
- Full-time
Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.
Added 23 mins ago
B
Customer Service Representative
BMO
Winnipeg, MB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 23 mins ago
Inside Sales Representative
Sonepar
Edmonton, AB
With over 60 years of industry experience, Gescan has 29 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our…
Added 23 mins ago
SC
Driver
Staples Canada
Mississauga, ON
- Full-time
Deliver office supplies on assigned route to Staples customer accounts while meeting internal schedule and quality standards. Provide outstanding delivery service to customers and accept…
Added 23 mins ago
RP
Sr. Field Tech
RESA Power
Calgary, AB · AB · Edmonton, AB
- Full-time
…a track record of long-term partnerships and excellence in customer experience for nearly a…
Added 23 mins ago
RP
Field Tech
RESA Power
Calgary, AB · AB · Edmonton, AB
- Full-time
…a track record of long-term partnerships and excellence in customer experience for nearly a…
Added 38 mins ago
AU
Représentant Livreur / Route Sales Representative
Alsco Uniforms
Montreal, QC
- Full-time
The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities.…
Added 38 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
London, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Chatham-Kent, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Montreal, QC
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Saint John, NB
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Hardgoods Associate (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Grand-Mère, QC
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Lloydminster, SK
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
Added 38 mins ago
M
Sales Development Representative - Oshawa
MEDFAR
Oshawa, ON
- Full-time
An experience as a Medical office assistant (MOA), customer service, or Marketing experience.

Brunel

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, Canada

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Greater Toronto Area, ON

Introduction

Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation. This position is well suited to an organized professional who communicates clearly, takes ownership of problems, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Process customer inquiries received by email and telephone in a timely and professional manner.
Review, enter, confirm, monitor, and follow up on customer orders.
Process order changes and cancellations accurately.
Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
Monitor order progress and maintain clear communication with customers throughout the order process.
Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
Prepare and process invoices for completed orders.
Print, scan, prepare, and file administrative documents as required.
Answer and direct incoming telephone calls.
Provide backup support for inbound orders and inventory supply monitoring.
Assist with sample processing and the management of promotional materials when required.
Complete additional assignments in accordance with established procedures and management direction.
Represent the organization professionally and contribute positively to its values, culture, and reputation.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
Strong written and verbal communication skills.
Demonstrated ability to provide professional and solutions-focused customer service.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple orders, inquiries, and priorities simultaneously.
Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
Experience preparing invoices and maintaining order documentation is preferred.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Experience working with an ERP, order-management, or inventory-management system is an asset.
Ability to work effectively both independently and as part of a collaborative team.
Willingness to provide cross-functional administrative and operational support when required.

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing – anywhere in the world.

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More about this job

Responsibilities

Manage customer inquiries and orders from initial contact through delivery and invoicing, including order changes, shipment coordination, and customer updates. Resolve order and delivery issues, maintain accurate documentation, and provide administrative and operational support as needed.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role is required, along with strong communication, organization, accuracy, and problem-solving skills. Proficiency with Microsoft Office is required; experience with logistics providers, invoicing, order documentation, and ERP or inventory-management systems is an asset.

Skills

Customer Service
Order Management
Order Processing
Logistics Coordination
Customer Communication
Problem-Solving
Organization
Attention To Detail
Invoice Processing
Documentation Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Inventory Management
Third-Party Logistics Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Order Management
Order Processing
Order Changes
Order Cancellations
Logistics Coordination
Third-Party Logistics
Outbound Shipments
Delivery Monitoring
Shipment Issues
Invoice Processing
Administrative Documentation
Inventory Monitoring
Sample Processing
Promotional Materials
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Order-Management Systems
Inventory-Management Systems
Sales Administration
Warehouse Coordination
Carrier Coordination

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