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Added 5 mins ago
KR
Solar Lead Generation Specialist - Costco
Kuby Renewable Energy
Edmonton, AB
- Contract
Connect with customers in a friendly and professional manner
Added 5 mins ago
Senior Recruiter (GTM & Tech)
T6 Talent Partners
Toronto, ON
Hiring for the "consulting / professional services → tech" profile
Added 5 mins ago
Director, Talent Acquisition
T6 Talent Partners
Toronto, ON
Hiring for the "consulting / professional services → tech" profile, or recruiting in NYC's AI/tech market
Added 5 mins ago
AB
gestionnaire de la remise en marché des véhicules | Remarketing Manager
Avis Budget Group
Dorval, QC
- Full-time
The Vehicle Remarketing Manager will optimize the use of dealer direct sales channel to handle the sale of wholesale vehicles direct to licensed vehicle dealers as well as assist in other…
Added 5 mins ago
C
Project Cost Analysis
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
…monitoring, cost reporting, variance analysis, forecasting support, payment certificates, WIP reporting, and change tracking. The Project Cost Analyst reviews project cost and schedule…
Added 5 mins ago
TT
Industrial Engineering Manager
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
Added 20 mins ago
Account Director, Clinical Studies
AXON
Toronto, ON
Are you a healthcare communications professional who enjoys building client relationships, developing teams and turning complex challenges into clear, practical strategies?
Added 20 mins ago
E
Business Continuity Specialist
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
…matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way…
Added 20 mins ago
Nurse Case Manager
Bayshore
Mississauga, ON
…and quality of life. NCM offers enrolment and reimbursement support to physicians and to patients. Assist the physician with the completion of all program-specific paperwork and follow-up…
Added 20 mins ago
R
Senior Civil Engineer
Raise
Fort McMurray, AB
- Full-time
Closure of deficiencies through providing technical support and supplemental field verification.
Added 20 mins ago
BP
Mitigation Tech
BELFOR Property Restoration Canada
Kingston, ON
- $25 to $28 CAD / hour
- Full-time
…lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding…
Added 20 mins ago
H
CSA Civil Field Engineer & Quality Assurance Engineer – In Situ Projects
Hays
Fort McMurray, AB
- Contract
…Structural and Architectural (CSA) engineering and quality support throughout construction. You will work closely with contractors, construction management, project teams, commissioning…
Added 20 mins ago
BT
Senior Audit and Assurance Accountant
Baker Tilly Canada
Peterborough, ON
- Full-time
Ongoing training and support for professional development
Added 20 mins ago
BT
Senior Accountant, Audit & Accounting
Baker Tilly Canada
Toronto, ON
- Full-time
Ongoing professional development, including paid courses, certification and membership dues
Added 35 mins ago
Support Specialist - Brain Injury Services
Eliot Community Human Services
Burlington, ON
Provide direct support to individuals with medical, physical, cognitive, and socioemotional needs in completing daily activities, including personal care, meal prep, cleaning, and leisure
Added 35 mins ago
YO
Boating Program Head
YMCA of Greater Toronto
Torrance, ON
- Part-time
Coordinate boating programs, including direct program delivery as required, to provide safe, engaging, and enjoyable experiences.
Added 35 mins ago
YO
New Camper and 1 Weeker Program Head
YMCA of Greater Toronto
Torrance, ON
- Part-time
Coordinate one-week programming, including direct program delivery as required, and collaborate with the Program Coordinator and other Program Heads to deliver camp activities, section…
Added 35 mins ago
RD
Bathurst Villa Belle Vie Licensed Practical Nurse (L.P.N.) unilingual or bilingual full time or casual
Réseau de Vie Confort Foyers de Soins Francophones NB
Bathurst, NB
- $35.14 to $39.63 CAD / hour
- Full-time
…team in providing nursing care to residents. Works under the direct or indirect supervision of a registered…
Added 35 mins ago
D
Strategist, Shopping & Marketplace (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Direct feed strategy in Feedonomics or GoDataFeed (or equivalent): taxonomy, GTIN/MPN enrichment, attribute mapping, parent/child architecture, custom label usage
Added 35 mins ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Direct feed strategy in Feedonomics or GoDataFeed (or equivalent): taxonomy, GTIN/MPN enrichment, attribute mapping, parent/child architecture, custom label usage
Added 35 mins ago
BU
Production and Operations Manager
BE Ultimate Apparel
Vancouver, BC
- Full-time
Manage third-party shipping and forwarding services to support direct deliveries to customers.
Added 35 mins ago
UT
U-Accelerate : Développeur(euse) de logiciels, nouveau(elle) diplômé(e) // U-Accelerate: Software Developer, New Grad
Unity Technologies
Montreal, QC · CAN-Montreal
- Full-time
Un accès direct à la direction du développement. Les leaders qui ont parrainé ce programme enseignent au camp de formation et demeurent engagés tout au long de l’année.
Added 36 mins ago
OI
Bilingual Adjudicator / Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
…claims management principles, and technological know-how to support OXARO’s clients. These individuals will provide professional expertise and monitor performance to ensure that objectives…
Added 36 mins ago
D
Sales Coach SM
Deloitte
Toronto, ON
- Full-time
…future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 36 mins ago
MD
Accounting Technician
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…

Brunel

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, Canada

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Greater Toronto Area, ON

Introduction

Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation. This position is well suited to an organized professional who communicates clearly, takes ownership of problems, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Process customer inquiries received by email and telephone in a timely and professional manner.
Review, enter, confirm, monitor, and follow up on customer orders.
Process order changes and cancellations accurately.
Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
Monitor order progress and maintain clear communication with customers throughout the order process.
Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
Prepare and process invoices for completed orders.
Print, scan, prepare, and file administrative documents as required.
Answer and direct incoming telephone calls.
Provide backup support for inbound orders and inventory supply monitoring.
Assist with sample processing and the management of promotional materials when required.
Complete additional assignments in accordance with established procedures and management direction.
Represent the organization professionally and contribute positively to its values, culture, and reputation.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
Strong written and verbal communication skills.
Demonstrated ability to provide professional and solutions-focused customer service.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple orders, inquiries, and priorities simultaneously.
Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
Experience preparing invoices and maintaining order documentation is preferred.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Experience working with an ERP, order-management, or inventory-management system is an asset.
Ability to work effectively both independently and as part of a collaborative team.
Willingness to provide cross-functional administrative and operational support when required.

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing – anywhere in the world.

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More about this job

Responsibilities

Manage customer inquiries and orders from initial contact through delivery and invoicing, including order changes, shipment coordination, and customer updates. Resolve order and delivery issues, maintain accurate documentation, and provide administrative and operational support as needed.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role is required, along with strong communication, organization, accuracy, and problem-solving skills. Proficiency with Microsoft Office is required; experience with logistics providers, invoicing, order documentation, and ERP or inventory-management systems is an asset.

Skills

Customer Service
Order Management
Order Processing
Logistics Coordination
Customer Communication
Problem-Solving
Organization
Attention To Detail
Invoice Processing
Documentation Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Inventory Management
Third-Party Logistics Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Order Management
Order Processing
Order Changes
Order Cancellations
Logistics Coordination
Third-Party Logistics
Outbound Shipments
Delivery Monitoring
Shipment Issues
Invoice Processing
Administrative Documentation
Inventory Monitoring
Sample Processing
Promotional Materials
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Order-Management Systems
Inventory-Management Systems
Sales Administration
Warehouse Coordination
Carrier Coordination

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