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Added 29 mins ago
AW
Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
Added 30 mins ago
MC
Part Time Sales Merchandiser - Immediate Start
Merchandising Consultants Associates
Fort Frances, ON
- $19 CAD / hour
- Part-time
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 30 mins ago
V
Financial Services Representative (BCGEU) - Mission
Vancity
Burnaby, BC
- Full-time
Proven Sales Success – Experience exceeding goals in retail or service environments.
Added 30 mins ago
V
Financial Services Representative - Sen̓áḵw Village
Vancity
BC · Vancouver, BC
- Part-time
Proven Sales Success – Experience exceeding goals in retail or service environments
Added 30 mins ago
TH
Merchandising Execution Associate Full -Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 30 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Quebec, QC
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 45 mins ago
NC
Member Associate
Northern Credit Union
Barry's Bay, ON
- Full-time
The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative,…
Added 45 mins ago
CO
Inventory Coordinator
Culligan of Canada
Hanover, ON
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 45 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
- $17.6 CAD / hour
- Contract
Ability to be mobile on the sales floor for extended periods of time
Added 45 mins ago
WC
Territory Manager
Waste Connections of Canada
Edmonton, AB
- Full-time
The Territory Manager will prospect new business while providing excellent customer service. In this role, you will be reaching out to potential customers by cold calling… a lot! We have a…
Added 45 mins ago
WC
Inside Sales Representative
Waste Connections of Canada
Parksville, BC
- Full-time
The Inside Sales Representative plays a key role in supporting customers and driving sales growth within the organization. This position involves handling inbound inquiries, providing…
Added 1 hour ago
V
Financial Services Representative (BCGEU) - Mission
Vancity
Mission, BC
- Full-time
Proven Sales Success - Experience exceeding goals in retail or service environments.
Added 1 hour ago
SL
Sales Associate, Hockey (Part-Time)
Sporting Life Group
Calgary, AB
- Part-time
As a Sales Associate, you will help customers gear up for game day. Whether they’re just starting out or chasing a championship, you’ll help athletes of all levels find the right fit…
Added 1 hour ago
GF
Customer Service Representative (Motivator) - New Club - Vaughan Assembly Park
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 hour ago
C
Financial Service Representative II
CIBC
Leamington, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
SI
Customer Experience Representative
SNDL Inc.
Calgary, AB · Value Buds Country Hills (Northpoint)
- Part-time
We’re looking for a motivated and dependable Customer Experience Representative to join our team. As a Customer Experience Representative, you’ll be the face of our brand, providing…
Added 1 hour ago
PA
Automotive Sales Representative
Pfaff Automotive Partners Inc.
Thornhill, ON
- Full-time
As an Automotive Sales Representative at Acura of Thornhill, you’ll help customers find the right vehicle while creating a seamless, professional, and enjoyable buying experience. From the…
Added 1 hour ago
WC
Inside Sales Representative
White Cap Canada
Nanaimo, BC
- Full-time
Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and…
Added 1 hour ago
DR
Junior Sales Representative
Dawn Recruiting Agency
AB · Edmonton, AB
- $45,000 to $75,000 CAD / year
- Full-time
We are seeking motivated and outgoing individuals to join our team as Entry-Level Field Sales Representatives. This role is a great opportunity for candidates interested in developing…
Added 1 hour ago
OI
Inova Québec - Bilingual Sales Representative
Orbit Insurance Services
Montreal, QC
- Full-time
Reporting to the Senior Manager, Sales & Service, you will handle inbound calls from customers seeking quotes or looking to expand their coverage. Your role is to uncover customer needs,…
Added 1 hour ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Cambridge, ON
- $41,000 to $96,000 CAD / year
- Full-time
We are seeking a motivated and results-driven Inside Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for engaging with potential…
Added 1 hour ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Mississauga, ON
- $41,000 to $96,000 CAD / year
- Full-time
We are seeking a motivated and results-driven Inside Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for engaging with potential…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Mississauga, ON
- $17.6 CAD / hour
- Contract
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
MR
LG Promoters - InStore Sales Rep
Match Retail
Victoria, BC
- $51,000 to $53,000 CAD / year
- Full-time
As an assisted sales representative you will be assigned to a single store location on a full-time basis for the duration of this contract. In this role you will be promoting our brand’s…
Added 1 hour ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Ottawa, ON
- $41,000 to $96,000 CAD / year
- Full-time
We are seeking a motivated and results-driven Inside Sales Representative to join a dynamic Inside Commercial Sales Team. In this role, you will be responsible for engaging with potential…

Brunel

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, Canada

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Greater Toronto Area, ON

Introduction

Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation. This position is well suited to an organized professional who communicates clearly, takes ownership of problems, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Process customer inquiries received by email and telephone in a timely and professional manner.
Review, enter, confirm, monitor, and follow up on customer orders.
Process order changes and cancellations accurately.
Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
Monitor order progress and maintain clear communication with customers throughout the order process.
Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
Prepare and process invoices for completed orders.
Print, scan, prepare, and file administrative documents as required.
Answer and direct incoming telephone calls.
Provide backup support for inbound orders and inventory supply monitoring.
Assist with sample processing and the management of promotional materials when required.
Complete additional assignments in accordance with established procedures and management direction.
Represent the organization professionally and contribute positively to its values, culture, and reputation.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
Strong written and verbal communication skills.
Demonstrated ability to provide professional and solutions-focused customer service.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple orders, inquiries, and priorities simultaneously.
Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
Experience preparing invoices and maintaining order documentation is preferred.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Experience working with an ERP, order-management, or inventory-management system is an asset.
Ability to work effectively both independently and as part of a collaborative team.
Willingness to provide cross-functional administrative and operational support when required.

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing – anywhere in the world.

Apply About employer

More about this job

Responsibilities

Manage customer inquiries and orders from initial contact through delivery and invoicing, including order changes, shipment coordination, and customer updates. Resolve order and delivery issues, maintain accurate documentation, and provide administrative and operational support as needed.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role is required, along with strong communication, organization, accuracy, and problem-solving skills. Proficiency with Microsoft Office is required; experience with logistics providers, invoicing, order documentation, and ERP or inventory-management systems is an asset.

Skills

Customer Service
Order Management
Order Processing
Logistics Coordination
Customer Communication
Problem-Solving
Organization
Attention To Detail
Invoice Processing
Documentation Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Inventory Management
Third-Party Logistics Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Order Management
Order Processing
Order Changes
Order Cancellations
Logistics Coordination
Third-Party Logistics
Outbound Shipments
Delivery Monitoring
Shipment Issues
Invoice Processing
Administrative Documentation
Inventory Monitoring
Sample Processing
Promotional Materials
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Order-Management Systems
Inventory-Management Systems
Sales Administration
Warehouse Coordination
Carrier Coordination

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