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Added 5 mins ago
Manager Retail Analytics
Rogers Communications
Toronto, ON
The Retail Analytics & Reporting team is seeking an experienced analytics professional to lead Retail-wide target setting, target relief, and performance analytics. This role provides…
Added 5 mins ago
SW
Lobby Experience Team Keyholder
Science World
Vancouver, BC
- Part-time
Ensuring that all groups are checked-in efficiently. This may involve liaising with Sales and other internal departments to make sure communication is in place and the Lobby Experience team…
Added 5 mins ago
SW
Lobby Experience Team Keyholder
Science World
Vancouver, BC
- Full-time
Ensuring that all groups are checked-in efficiently. This may involve liaising with Sales and other internal departments to make sure communication is in place and the Lobby Experience team…
Added 5 mins ago
CC
Assistant Manager, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
…events in a high-quality manner. This includes implementing the sales strategy & tactics to ensure our guests receive quality products and have a wonderful experience that exceeds their…
Added 5 mins ago
T
Manager, Launch and Growth Operations
Thumbtack
Remote, Canada
- Full-time
- Remote
…into operational reality. Beyond running the day-to-day, we lead high-priority strategic initiatives and early-stage pilots that don't fit neatly into existing lanes, coordinate…
Added 5 mins ago
CO
Delivery Driver
Culligan of Canada
Brampton, ON
- $23 to $24 CAD / hour
- Full-time
Added 5 mins ago
GD
GARAGE - Team Leader FT - CF Champlain Mall
Groupe Dynamite, Inc Garage
Dieppe, NB
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 5 mins ago
FL
Assistant Manager
Foot Locker
Surrey, BC
- Full-time
Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
Added 20 mins ago
L
Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
We are looking for an experienced Salesforce Technical Architect to lead the architecture design and technical delivery of enterprise scale Salesforce solutions The role will serve as the…
Added 20 mins ago
A
Technical Project Director
Arculen
ON · Ontario, Canada
- Full-time
Our client, an established nuclear services and engineering business, is seeking a Technical Project Director to lead and deliver technical work.
Added 20 mins ago
IG
Sales Representative – Glass Hardware Products
Ideal Glass Hardware Inc. (IGH)
Markham, ON
- Full-time
Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.This is a hands-on role combining sales, customer service, order…
Added 20 mins ago
QR
Manager/Senior Manager, Marketing & Leasing
Q Residential
Toronto, ON
- Full-time
Lead the development and execution of portfolio wide and property specific marketing strategies aligned with Q Residential’s occupancy, rental revenue and asset performance objectives.
Added 20 mins ago
YL
Senior manager omni marketing
Yoplait Liberté Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Working closely with Brand Marketing, Commercial Strategy, Sales, and key retail partners, the Senior Manager, OMNI Marketing identifies growth opportunities, builds omni-marketing…
Added 20 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
Lead the sales function based on accurate planning and forecasts.
Added 20 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client is a leading brand strategy integrated and XM agency located in Toronto is looking to hire an Account Director to lead several tier 1 clients.
Added 20 mins ago
KG
Marketing Manager
Kongsberg Geospatial
Ottawa, ON
- $62,000 to $115,000 CAD / year
- Temporary
…in specific channels, support business objectives, provide sales support, manage tradeshows and advance…
Added 20 mins ago
RC
Industrial Projects Coordinator & Quotations Specialist
Rexel Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…projects. You will be the connective tissue between quotations, sales, vendors and the project management team, ensuring bids are competitive and accurate, and that awarded work moves…
Added 20 mins ago
TB
PT Sales Associate - Seasonal
Tory Burch
Vancouver, BC
- Part-time
…our brand one customer at a time and driving business through sales. You demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion &…
Added 20 mins ago
T
Relationship Manager
TD
Kelowna, BC
- Full-time
Lead all aspects of relationship management for an assigned portfolio
Added 20 mins ago
Seasonal Retail Associate - Hourly - Stores
Fossil Group
Richmond, BC
We’re building what’s next at Fossil Group - and that chapter starts now. We have a vision to lead the industry in bold innovation across our products, experiences, and the way we connect…
Added 20 mins ago
Procurement Specialist – Health & Personal Care
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Closely monitor customer demand, forecasts, sales trends, lead times and supply constraints, and adjust procurement plans as required.
Added 20 mins ago
Procurement Specialist – Health & Personal Care
Quadra
Burlington, ON · Vaudreuil-Dorion, QC
Closely monitor customer demand, forecasts, sales trends, lead times and supply constraints, and adjust procurement plans as required.
Added 20 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Position: Manager, Member Experience and Sales
Added 20 mins ago
Development Manager, Land Development
Great Gulf Group
Toronto, ON
This is an opportunity for a results-driven development professional to lead the delivery of assigned residential communities, owning the schedule and land development budget from…
Added 20 mins ago
GF
Sales (Fitness Advisor) - Markham Birchmount and Enterprise
GoodLife Fitness
Markham, ON
- Full-time
High degree of self-motivation and resilience within a sales environment

Brunel

Customer Service Representative

Toronto, ON, Canada
Etobicoke, ON, Canada

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Greater Toronto Area, ON

Introduction

Brunel is seeking a detail-oriented and service-focused Customer Service Representative to support the complete customer order process from initial inquiry through delivery and invoicing. The successful candidate will provide responsive customer support, coordinate with internal teams and third-party logistics providers, resolve order and delivery issues, and maintain accurate documentation. This position is well suited to an organized professional who communicates clearly, takes ownership of problems, and can manage multiple priorities in a fast-paced environment.

Responsibilities

Process customer inquiries received by email and telephone in a timely and professional manner.
Review, enter, confirm, monitor, and follow up on customer orders.
Process order changes and cancellations accurately.
Coordinate with third-party logistics providers regarding outbound shipments and deliveries.
Monitor order progress and maintain clear communication with customers throughout the order process.
Investigate and resolve damaged shipments, delivery concerns, customer issues, and third-party logistics challenges.
Prepare and process invoices for completed orders.
Print, scan, prepare, and file administrative documents as required.
Answer and direct incoming telephone calls.
Provide backup support for inbound orders and inventory supply monitoring.
Assist with sample processing and the management of promotional materials when required.
Complete additional assignments in accordance with established procedures and management direction.
Represent the organization professionally and contribute positively to its values, culture, and reputation.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role.
Strong written and verbal communication skills.
Demonstrated ability to provide professional and solutions-focused customer service.
Excellent organizational skills with strong attention to detail and accuracy.
Ability to manage multiple orders, inquiries, and priorities simultaneously.
Strong problem-solving skills and the ability to resolve customer, shipping, and delivery issues.
Experience coordinating with warehouses, carriers, or third-party logistics providers is an asset.
Experience preparing invoices and maintaining order documentation is preferred.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Experience working with an ERP, order-management, or inventory-management system is an asset.
Ability to work effectively both independently and as part of a collaborative team.
Willingness to provide cross-functional administrative and operational support when required.

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Brunel provides the global recruitment and workforce services you need to lead your industry. With 50 years of market experience in Renewable Energy, Automotive, Oil & Gas, Life Sciences, Mining and Infrastructure, we help you finish major projects safely, compliantly, on-time, within budget and at the highest quality, so you can keep growing – anywhere in the world.

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More about this job

Responsibilities

Manage customer inquiries and orders from initial contact through delivery and invoicing, including order changes, shipment coordination, and customer updates. Resolve order and delivery issues, maintain accurate documentation, and provide administrative and operational support as needed.

Requirements

Previous experience in customer service, order management, sales administration, logistics coordination, or a related role is required, along with strong communication, organization, accuracy, and problem-solving skills. Proficiency with Microsoft Office is required; experience with logistics providers, invoicing, order documentation, and ERP or inventory-management systems is an asset.

Skills

Customer Service
Order Management
Order Processing
Logistics Coordination
Customer Communication
Problem-Solving
Organization
Attention To Detail
Invoice Processing
Documentation Management
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Inventory Management
Third-Party Logistics Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Order Management
Order Processing
Order Changes
Order Cancellations
Logistics Coordination
Third-Party Logistics
Outbound Shipments
Delivery Monitoring
Shipment Issues
Invoice Processing
Administrative Documentation
Inventory Monitoring
Sample Processing
Promotional Materials
Microsoft Office
Microsoft Outlook
Microsoft Word
Microsoft Excel
ERP Systems
Order-Management Systems
Inventory-Management Systems
Sales Administration
Warehouse Coordination
Carrier Coordination

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