Key Account Manager

Key Account Manager Greater Toronto Area - Remote

Responsibilities

Drive Strategic Account Growth

• Develop and execute strategic account plans aligned with customer objectives and business priorities.
• Identify, map, and influence key stakeholders across healthcare systems, from clinical end users to procurement and funding decision-makers.
• Build and maintain long-term relationships with physicians, vascular surgeons, interventional radiologists, hospital administrators, and executive leaders.
• Negotiate agreements and support long-term customer commitments that strengthen the client's market position.
• Identify new business opportunities and generate demand for the client's Endovascular portfolio.

Deliver Clinical and Commercial Excellence

• Provide technical and clinical expertise to physicians and healthcare professionals during live procedures and case reviews.
• Support product utilization in Cath Labs, Interventional Radiology Suites, and Operating Rooms.
• Educate customers on the safe and effective use of the client's technologies.
• Position the client's solutions by demonstrating clinical, operational, and economic value.
• Support the successful launch and adoption of new products and technologies.

Act as a Strategic Business Partner

• Analyze customer business needs and develop innovative solutions that address clinical and financial challenges.
• Lead value-based discussions with executive-level stakeholders, including hospital leadership and provincial healthcare administrators.
• Interpret financial and operational metrics to demonstrate the impact of the client's solutions.
• Monitor industry trends, competitive activity, and healthcare policy changes affecting strategic accounts.
• Act as the internal voice of the customer and collaborate across the client's divisions to deliver a legendary customer experience.
  

Leverage Data and Insights

• Maintain accurate account, customer, and opportunity information within the CRM system (OneForce).
• Record customer interactions and maintain up-to-date market intelligence and territory information.
• Monitor territory performance, market share, and sales trends.
• Prepare and execute territory strategies based on sales data and account analytics.
• Deliver accurate forecasting and business reporting.

Collaborate Across Functions

• Partner with Clinical Specialists, Marketing, and other internal teams to achieve territory objectives.
• Support national and regional business initiatives.
• Share market insights and customer feedback to influence strategic planning.
• Promote teamwork and collaboration across divisions to maximize customer impact.

Requirements

• Bachelor's degree in Business, Life Sciences, Engineering, Healthcare, or a related field required.
• Minimum 3 years of successful sales experience selling complex products, solutions, or medical technologies.
• Proven experience managing strategic accounts and executive-level customer relationships.
• Demonstrated success in value-based and solution-oriented selling environments.
• Strong business and financial acumen.
• Experience within medical device, healthcare, vascular, cardiovascular, or related industries is strongly preferred.
• Proven ability to influence stakeholders and drive customer partnerships.
• Valid driver's license required.
• Ability to travel within Canada (15-50% depending on territory).
• Ability to travel internationally for training and meetings (approximately 5%).
• The incumbent must be able to communicate effectively in English as duties require interaction with stakeholders across Canada.
• Experience supporting physicians in procedural environments.
• Knowledge of vascular, endovascular, cardiovascular, or interventional technologies.
• Experience utilizing CRM systems such as OneForce or similar platforms.
• Strong contract negotiation and strategic planning capabilities.

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.