Organizational Change Management (OCM) Coordinator

Position Overview

We are seeking a highly organized and detail-oriented Organizational Change Management (OCM) Coordinator to support the planning and execution of change initiatives across multiple projects within the Digital portfolio. This role is responsible for coordinating communications, stakeholder engagement activities, training logistics, documentation, reporting, and administrative support to help ensure successful change adoption across the organization.

The ideal candidate is a proactive self-starter with excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Project Coordination & Tracking

• Coordinate and monitor OCM activities, project timelines, deliverables, and key milestones.
• Maintain and update project documentation, including change management plans, schedules, status reports, and action logs.
• Support multiple concurrent OCM initiatives across various business and technology projects.

Communications Support

• Assist with the development, formatting, and distribution of change communications, including emails, newsletters, presentations, and stakeholder updates.
• Coordinate communication schedules to ensure consistent and timely messaging.
• Maintain communication materials and repositories.

Stakeholder Engagement

• Coordinate stakeholder meetings, workshops, and engagement activities.
• Capture meeting notes, feedback, risks, concerns, and action items.
• Support OCM team members in addressing stakeholder questions and facilitating engagement activities.

Training & Event Coordination

• Schedule and coordinate training sessions, workshops, and change-related events.
• Manage logistics, attendance tracking, and training documentation.
• Collect participant feedback and support continuous improvement efforts.

Reporting & Metrics

• Track and report key change metrics, including stakeholder engagement, training completion rates, and adoption indicators.
• Compile and analyze data for regular status reports and leadership updates.
• Support the preparation of project dashboards and OCM reporting materials.

Documentation & Administrative Support

• Maintain SharePoint sites and centralized repositories to ensure project documentation is current, accurate, and easily accessible.
• Provide administrative support, including scheduling meetings, preparing agendas, documenting minutes, and tracking follow-up actions.
• Ensure OCM documentation is organized and aligned with project governance standards.

Qualifications

Education

• Diploma or Bachelor's degree in Business Administration, Communications, Organizational Development, Human Resources, or a related field.
• Equivalent combinations of education and experience will be considered.

Experience

• 5+ years of experience in project coordination, administrative support, change management coordination, or a related role.
• Experience supporting organizational change initiatives or project teams is preferred.
• Experience working within technology or digital transformation projects is considered an asset.

Skills & Competencies

• Strong organizational and time-management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams.
• Strong SharePoint experience, including maintaining project sites and document repositories.
• Ability to manage multiple priorities and work effectively across several concurrent projects.
• Collaborative team player with strong interpersonal skills.
• Adaptable, resourceful, and comfortable working in an evolving and fast-paced environment.
• Basic understanding of Organizational Change Management principles and methodologies is an asset.
• Ability to work independently, navigate ambiguity, and take initiative.

Additional Information

• Hybrid work arrangement: 4 days in office, 1 day remote.
• Supporting OCM activities across multiple projects within the Digital portfolio, including Cybersecurity, Infrastructure, Midstream, Utilities, and Corporate initiatives.
• Providing coordination support to OCM team members across several concurrent projects.
• Opportunity to work closely with project teams and leadership to drive successful adoption of organizational change.