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Brunel

Sr. Pharmacy Operations

Hamilton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 2 years of pharmacy experience, preferably in a supervisor or management position.
Posting language: English
Posted: Nov 9, 2026

Original job description

Sr. Pharmacy Operations

Hamilton, ON.

Full-time, permanent position, working on-site.

Introduction

We are hiring for our client, a leading healthcare organization specializing in specialty pharmacy, infusion therapy, and pharmaceutical services. Our client works collaboratively with healthcare providers, patients, and partners to deliver innovative, patient-centered care solutions.

We are seeking an experience and dynamic Senior Manager, Pharmacy Operations to play a key leadership role in overseeing pharmacy operations, ensuring excellence in sterile and non-sterile dispensing services, and driving operational performance. This individual will work closely with pharmacy leadership and cross-functional teams to support strategic objectives, maintain the highest standards of quality and compliance, and foster a culture of collaboration and continuous improvement. This is a permanent, full-time position available immediately.

Responsibilities

Oversee daily pharmacy operations, including intake, sterile compounding production workflows, medication fulfillment, inventory, and order coordination.
Manage staffing, scheduling, recruitment, employee performance, training coordination, and workforce planning.
Monitor production timelines, workload, operational errors, and service delivery performance to ensure timely patient care.
Collaborate with the Pharmacy Designated Manager and Sterile Compounding Supervisor to support regulatory compliance, quality assurance, and patient safety.
Ensure adequate resources, equipment, supplies, and staffing to support sterile compounding operations.
Oversee inventory management, purchasing coordination, medication storage, and cold-chain processes.
Manage operational budgets, labour costs, expenses, and key performance indicators (KPIs).
Investigate operational issues, implement corrective actions, and lead continuous improvement initiatives.
Coordinate with customer service, warehouse, dispatch, and other departments to improve efficiency and service quality.
Maintain effective relationships with Ontario Health at Home, healthcare partners, and other stakeholders.
Support regulatory inspections, internal audits, and implementation of approved policies and procedures.
Other duties as assigned by Management.

Requirements

Education and Experience

Post-secondary education.
Minimum 2 years of pharmacy experience, preferably in a supervisor or management position.
Experience in infusion pharmacy and sterile compounding is preferred.
Experience managing multidisciplinary teams, budgets, workforce planning, and inventory.
Knowledge of Ontario Health at Home (OHaH) service delivery and contracts is an asset.
Understanding of OCP requirements and NAPRA sterile compounding standards is an asset.
Experience supporting inspections, audits, and quality improvement initiatives is an asset.

Technical Knowledge

Pharmacy workflow and prescription processing systems, preferably Kroll.
Microsoft Office, especially Excel, Word, and Outlook.
Interpretation of financial and operational reports and performance metrics.

Skills

Leadership and Accountability: Establish expectations and hold teams accountable.
Operational Excellence: Manage complex workflows and resources.
Patient Safety and Quality Focus: Support safe practices and quality standards.
Problem-Solving: Evaluate challenges and implement sustainable solutions.
Financial Planning: Understand costs, productivity, and budgets.
Communication and Collaboration: Build relationships across teams and healthcare partners.
Change Management: Lead and support operational change.
Planning and Organization: Prioritize tasks and execute against deadlines.
Continuous Improvement: Use performance data to improve processes and outcomes.
Professionalism and Integrity: Demonstrate confidentiality, ethics, and respect for professional boundaries.
Adaptability: Respond effectively to changing healthcare priorities.

What We Offer

Why apply through Brunel? Finding the next step in your career can be a full-time job. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with onboarding. We’ll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.

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More about this job

Responsibilities

Oversee daily pharmacy operations, including sterile compounding, medication fulfillment, staffing, inventory, budgets, and service performance. Ensure regulatory compliance and patient safety while coordinating with internal teams and healthcare partners, addressing operational issues, and leading continuous improvement.

Requirements

Post-secondary education and at least two years of pharmacy experience are required, preferably in a supervisory or management role; infusion pharmacy and sterile compounding experience are preferred. Experience managing teams, budgets, workforce planning, and inventory is sought, while knowledge of Ontario Health at Home, OCP requirements, NAPRA standards, audits, and Kroll is an asset.

Skills

Pharmacy Operations
Sterile Compounding
Non-Sterile Dispensing
Team Leadership
Workforce Planning
Inventory Management
Budget Management
Regulatory Compliance
Quality Assurance
Patient Safety
Operational Performance
Continuous Improvement
Problem-Solving
Financial Planning
Change Management
Stakeholder Collaboration

Visa sponsorship

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Keywords

Pharmacy Operations
Infusion Pharmacy
Sterile Compounding
Non-Sterile Dispensing
Medication Fulfillment
Prescription Processing
Kroll
Microsoft Office
Excel
Word
Outlook
Ontario Health at Home
OCP Requirements
NAPRA Sterile Compounding Standards
Regulatory Compliance
Quality Assurance
Patient Safety
Inventory Management
Cold-Chain Processes
Workforce Planning
Budget Management
Key Performance Indicators
Operational Reports
Internal Audits
Continuous Improvement
Healthcare Partners

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