Jobs in Canada

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Added 2 hours ago
GC
Cheesemaker
Galati Cheese Company LTD
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
Work with the QA Technician on product testing and food safety checks.
Added 2 hours ago
O
Senior Data Center Support Services Technician
Oracle
Montreal, QC
- $53,900 to $88,500 CAD / year
…and staying current with trends and best practices in one's field. Seeks out and leverages feedback and advanced training to improve…
Added 3 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Estevan, SK
- Full-time
Valid driver's license required
Added 4 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
Valid driver's license required
Added 4 hours ago
BG
Helpdesk Technician
BTY Group
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Our IT team is looking for a Helpdesk Technician to join us in Vancouver.
Added 4 hours ago
E
Automation Battery Technician
Epiroc
Snow Lake, MB
- Full-time
Join Our Team as a Field Service Technician – Automation Battery Technician at Epiroc!
Added 4 hours ago
E-
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Pembroke, ON
- Full-time
Days, evenings and nights, including weekends, 8 & 12 hour shifts
Added 4 hours ago
E-
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
- Full-time
College diploma from a recognized program or successful completion of MLPAO or successful completion of CSMLS exam in the appropriate field of practice;
Added 5 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Valid driver's license required
Added 5 hours ago
IP
Field Service Technician
Integrated Power Services
MB · Manitoba, Canada
- $48 to $55 CAD / hour
- Full-time
Must have a valid Driver’s License and acceptable driving record
Added 5 hours ago
AC
Licensed 310T Electric Bus
AAA Canada
ON · Ontario, Canada
- Contract
We are seeking a Licensed 310T (Electric Bus) to support bus deliveries and provide in‑field service to our customers. This role is ideal for a motivated technician who enjoys hands-on…
Added 5 hours ago
GG
C-Commissioning Permitting & LOTO Operator
Grizzlytrek Group
AB
- Contract
…Center for active LOTOs. Assist with installing LOTOs in the field as…
Added 5 hours ago
GO
Highway Field Inspector
Government of Manitoba
The Pas, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 5 hours ago
GO
Highway Field Inspector
Government of Manitoba
Portage la Prairie, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 5 hours ago
GO
Highway Field Inspector
Government of Manitoba
Arborg, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 5 hours ago
IS
Maintenance Supervisor
Irving Shipbuilding
Halifax, NS
- Full-time
Must have the ability to work effectively with Computerized Maintenance Management System
Added 5 hours ago
GO
Highway Field Inspector
Government of Manitoba
Steinbach, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…financial visibility across service revenue streams, including field service, contracts, parts, and other aftermarket offerings. The Finance Director is expected to influence strategic…
Added 6 hours ago
WI
Civil Engineering Inspector
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
…exposure to exciting projects and opportunities to grow your field…
Added 6 hours ago
WI
Civil Engineering Inspector
WSP in Canada
Vaughan, ON
- Full-time
…exposure to exciting projects and opportunities to grow your field…
Added 6 hours ago
IP
Branch Manager (Montreal, QC)
Insight Pest Canada
Montreal, QC
- $60,000 CAD / year
- Full-time
Track product from supplier to warehouse to technician to service
Added 6 hours ago
AE
Automation Technician
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
As the Automation Technician, you will be part of the Maintenance Department. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle’s…
Added 6 hours ago
WI
Civil Engineering Inspector
WSP in Canada
Markham, ON
- Full-time
…exposure to exciting projects and opportunities to grow your field…
Added 6 hours ago
TE
EIC Measurement Technician
TC Energy
Kitimat, BC
- Full-time
Our CGL West Area is seeking a multi-skilled, team-oriented Electrical, Instrumentation and Controls (EIC) Measurement Technician, based in Kitimat, BC, to support the safe and reliable…
Added 6 hours ago
IP
Field Service Technician
Integrated Power Services
AB · Edmonton, AB
- Full-time
Must have a valid Driver’s License and acceptable driving record

BTY Group

Helpdesk Technician

Vancouver, BC, Canada

$60,000 to $70,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Experience: Minimum 2+ years of relevant experience in an IT-related role
Posting language: English
Posted: Oct 22, 2026

Original job description

BTY is an award-winning professional consulting firm that provides comprehensive solutions for real estate and infrastructure planning, development, operations, and transactions. With a project portfolio valued at over $100 billion, our experience spans all industries and continents.

We remain committed to creating and maintaining an environment that is as meaningful as it is inspiring, fostering alliances, collaboration, and determination. Here, everyone has the opportunity to express their ideas, play a role in an inclusive team, and receive support for their well-being and professional development. Work on engaging, high-impact projects that promote the health of the communities in which we work, live, and play.

Our IT team is looking for a Helpdesk Technician to join us in Vancouver.

What You Get To Do

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform troubleshooting over the phone, email, through remote support software
Record, track, and document the help desk request problem-solving process, including all actions taken through to final resolution
Apply diagnostic utilities to aid in troubleshooting
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Test fixes to ensure problem has been adequately resolves
Perform post-resolution follow-ups to help requests

What You'll Bring

Minimum 2+ years of relevant experience in an IT-related role
Diploma or University Degree in the computer-related field
Exceptional written and oral communication skills.
Tech savvy with working knowledge of office products, particularly excel and word.
Good understanding of computer systems, mobile devices, and other tech products
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
Detailed job description available upon request.

Why Join Our Team?

Make an impact: Work on meaningful projects that positively shape communities around the world.
Flexibility that fits your life: Enjoy the freedom of a flexible environment that supports work-life balance.
Competitive rewards: Benefit from a comprehensive compensation package including health and dental coverage, above-average vacation, parental top up, RRSP matching, bonuses, sick days, and more.
Grow your career: Take advantage of continuous learning opportunities and professional development support designed to help you advance.
Well-being matters: Access health and wellness resources through our Employee Assistance Program.
Belong to great culture: Be part of a collaborative, supportive team that values connection, community involvement, and has been recognized as a Best Place to Work for 7 consecutive years by our employees and Great Place to Work®.

The typical hiring range for this Vancouver role is $60,000-$70,000 CAD per year. This represents base salary only, not total compensation, and BTY Group may offer more or less depending on a candidate's experience and qualifications. Compensation takes into account education, training, experience, location, market factors, and internal alignment. In line with BC Pay Transparency rules, a candidate's past salary will not be considered in determining pay.

We may use automated or AI-based tools to support screening, assessment, or selection.

This role does not require Canadian work experience, though relevant qualifications, skills, or certifications may still apply. At BTY Group, we are committed to a diverse, equitable, and inclusive workplace and welcome applications from all backgrounds, including groups currently underrepresented in construction such Indigenous Peoples, visible minorities, persons with disabilities, women, and 2SLGBTQIA+ individuals.

Visit our website to learn more about our services, markets and the people behind our success. Follow us on LinkedIn to stay connected.

On this occasion, we request no outside solicitation from recruitment agencies.

BTY Group does not accept speculative or unsolicited resumes from agencies outside our approved network. Any such submissions will be considered direct applications.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-line technical assistance by phone, email, and remote support, troubleshooting issues and documenting requests through resolution. Install and configure software and hardware, maintain workstations and peripherals, test fixes, and follow up with users after resolution.

Requirements

Requires at least two years of relevant IT experience and a diploma or university degree in a computer-related field. Candidates should have strong written and oral communication, customer service skills, knowledge of computer systems and mobile devices, familiarity with office products such as Excel and Word, and the ability to prioritize tasks and collaborate effectively.

Skills

Technical Support
Troubleshooting
Customer Service
Remote Support
Diagnostic Utilities
Software Installation And Upgrades
Hardware Installation
File Backups
System Configuration
Preventative Maintenance
Microsoft Excel
Microsoft Word
Written Communication
Oral Communication
Task Prioritization

Benefits

Health And Dental Coverage
Above-Average Vacation
Parental Top-Up
RRSP Matching
Bonuses
Sick Days
Professional Development
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Technical Support
Troubleshooting
Remote Support Software
Diagnostic Utilities
Software Updates
Drivers
Knowledge Bases
Frequently Asked Questions
Desktop Support
Software Installation
Software Upgrades
Hardware Installation
File Backups
System Configuration
Application Configuration
Preventative Maintenance
Workstations
Printers
Peripherals
Computer Systems
Mobile Devices
Microsoft Excel
Microsoft Word
Customer Service
IT Support
Construction
Infrastructure
Real Estate

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Work requirements

Jobs in Canada