Jobs in Canada

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Added 1 hour ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…multi-disciplinary stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with…
Added 1 hour ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…multi-disciplinary stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with…
Added 1 hour ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…multi-disciplinary stroke/rehabilitation unit. Hospitalist and internal medicine teams support neurology admissions. Experience the collegiality RIH is known for when working with…
Added 3 hours ago
VA
Veterinary Receptionist, Client Care, North Shore Animal Hospital
VCA Animal Hospitals
North Vancouver, BC
- Full-time
Respond to and manage email correspondence; clients, referring veterinarians & internal office messages
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 hours ago
Clerk III - Nutrition Services
Winnipeg Regional Health Authority
Brandon, MB
Completion of any of the following-Dietary Aide Level 2, Diet Technician Course, Nutrition and Diet Therapy Course; or equivalent combination of education and experience
Added 7 hours ago
O
Senior Data Center Support Services Technician
Oracle
Montreal, QC
- $53,900 to $88,500 CAD / year
…solutions to enhance and/or troubleshoot the system within Service Level Agreements (SLAs) against assigned ticket, potentially identifying and escalating trends, and documenting steps or…
Added 7 hours ago
IG
Robotics Service Technician
Insight Global
Mississauga, ON
- $24 to $27 CAD / hour
- Contract
Communicate equipment issues, repairs, and service updates with customers and internal teams
Added 8 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Click here to apply as an internal applicant.
Added 8 hours ago
NS
Registered Pharmacy Technician - Drug Access Navigator
Nova Scotia Health Authority
Halifax, NS
- Full-time
Click here to apply as an internal applicant.
Added 8 hours ago
BG
Helpdesk Technician
BTY Group
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Our IT team is looking for a Helpdesk Technician to join us in Vancouver.
Added 8 hours ago
NP
Utility Solar Technician II - Lomond, AB Canada
NovaSource Power Services
Lomond, AB
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
Added 8 hours ago
BA
TECHNICIAN, LUBE & MAINTENANCE
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
This position requires an ambitious Lube Technician to perform routine preventative maintenance on automotive vehicles and light trucks. The successful candidate will possess the…
Added 8 hours ago
C
Data Center Technician - Calary, AB
CoreWeave
Calgary, AB
- Full-time
…Center Technicians across a range of experience levels to ensure service availability, physical reliability, and operational excellence across our…
Added 8 hours ago
Data Center Technician - Calary, AB
CoreWeave
Calgary, AB
…Center Technicians across a range of experience levels to ensure service availability, physical reliability, and operational excellence across our…
Added 9 hours ago
C
Service Technician, Valves & Actuators - 6-8 months contract
CGIS
AB · Edmonton, AB
- Contract
We are currently seeking a Service Technician to join our team on a contract basis until June 2027. This role is ideal for a hands-on technician who enjoys troubleshooting, learning new…
Added 10 hours ago
GO
Highway Field Inspector
Government of Manitoba
The Pas, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 10 hours ago
GO
Highway Field Inspector
Government of Manitoba
Portage la Prairie, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 10 hours ago
GO
Highway Field Inspector
Government of Manitoba
Arborg, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 10 hours ago
NP
Utility Solar Technician II - Sarnia, ON Canada
NovaSource Power Services
Sarnia, ON
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
Added 10 hours ago
GO
Highway Field Inspector
Government of Manitoba
Steinbach, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 10 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 10 hours ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Reporting to the Lead - Supply Chain Management, the Materials Management Technician Non-Certified provides customer service to Southern Health-Santé Sud sites and programs. The incumbent…
Added 10 hours ago
M
Team Lead, Laboratory Services
Medcan
Toronto, ON
- $73,699 to $101,335 CAD / year
- Full-time
Medcan's Laboratory Services team is seeking an experienced and service-oriented Medical Laboratory Assistant/Technician for the position of Team Lead, Laboratory Services.
Added 11 hours ago
M
Service Technician
Minto
Toronto, ON
- Full-time
The Service Technician contributes to a best-in-class customer experience by performing general building maintenance and repairs for all in-suite and common areas as assigned by the Service…

BTY Group

Helpdesk Technician

Vancouver, BC, Canada

$60,000 to $70,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Experience: Minimum 2+ years of relevant experience in an IT-related role
Posting language: English
Posted: Oct 22, 2026

Original job description

BTY is an award-winning professional consulting firm that provides comprehensive solutions for real estate and infrastructure planning, development, operations, and transactions. With a project portfolio valued at over $100 billion, our experience spans all industries and continents.

We remain committed to creating and maintaining an environment that is as meaningful as it is inspiring, fostering alliances, collaboration, and determination. Here, everyone has the opportunity to express their ideas, play a role in an inclusive team, and receive support for their well-being and professional development. Work on engaging, high-impact projects that promote the health of the communities in which we work, live, and play.

Our IT team is looking for a Helpdesk Technician to join us in Vancouver.

What You Get To Do

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform troubleshooting over the phone, email, through remote support software
Record, track, and document the help desk request problem-solving process, including all actions taken through to final resolution
Apply diagnostic utilities to aid in troubleshooting
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Test fixes to ensure problem has been adequately resolves
Perform post-resolution follow-ups to help requests

What You'll Bring

Minimum 2+ years of relevant experience in an IT-related role
Diploma or University Degree in the computer-related field
Exceptional written and oral communication skills.
Tech savvy with working knowledge of office products, particularly excel and word.
Good understanding of computer systems, mobile devices, and other tech products
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
Detailed job description available upon request.

Why Join Our Team?

Make an impact: Work on meaningful projects that positively shape communities around the world.
Flexibility that fits your life: Enjoy the freedom of a flexible environment that supports work-life balance.
Competitive rewards: Benefit from a comprehensive compensation package including health and dental coverage, above-average vacation, parental top up, RRSP matching, bonuses, sick days, and more.
Grow your career: Take advantage of continuous learning opportunities and professional development support designed to help you advance.
Well-being matters: Access health and wellness resources through our Employee Assistance Program.
Belong to great culture: Be part of a collaborative, supportive team that values connection, community involvement, and has been recognized as a Best Place to Work for 7 consecutive years by our employees and Great Place to Work®.

The typical hiring range for this Vancouver role is $60,000-$70,000 CAD per year. This represents base salary only, not total compensation, and BTY Group may offer more or less depending on a candidate's experience and qualifications. Compensation takes into account education, training, experience, location, market factors, and internal alignment. In line with BC Pay Transparency rules, a candidate's past salary will not be considered in determining pay.

We may use automated or AI-based tools to support screening, assessment, or selection.

This role does not require Canadian work experience, though relevant qualifications, skills, or certifications may still apply. At BTY Group, we are committed to a diverse, equitable, and inclusive workplace and welcome applications from all backgrounds, including groups currently underrepresented in construction such Indigenous Peoples, visible minorities, persons with disabilities, women, and 2SLGBTQIA+ individuals.

Visit our website to learn more about our services, markets and the people behind our success. Follow us on LinkedIn to stay connected.

On this occasion, we request no outside solicitation from recruitment agencies.

BTY Group does not accept speculative or unsolicited resumes from agencies outside our approved network. Any such submissions will be considered direct applications.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-line technical assistance by phone, email, and remote support, troubleshooting issues and documenting requests through resolution. Install and configure software and hardware, maintain workstations and peripherals, test fixes, and follow up with users after resolution.

Requirements

Requires at least two years of relevant IT experience and a diploma or university degree in a computer-related field. Candidates should have strong written and oral communication, customer service skills, knowledge of computer systems and mobile devices, familiarity with office products such as Excel and Word, and the ability to prioritize tasks and collaborate effectively.

Skills

Technical Support
Troubleshooting
Customer Service
Remote Support
Diagnostic Utilities
Software Installation And Upgrades
Hardware Installation
File Backups
System Configuration
Preventative Maintenance
Microsoft Excel
Microsoft Word
Written Communication
Oral Communication
Task Prioritization

Benefits

Health And Dental Coverage
Above-Average Vacation
Parental Top-Up
RRSP Matching
Bonuses
Sick Days
Professional Development
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Technical Support
Troubleshooting
Remote Support Software
Diagnostic Utilities
Software Updates
Drivers
Knowledge Bases
Frequently Asked Questions
Desktop Support
Software Installation
Software Upgrades
Hardware Installation
File Backups
System Configuration
Application Configuration
Preventative Maintenance
Workstations
Printers
Peripherals
Computer Systems
Mobile Devices
Microsoft Excel
Microsoft Word
Customer Service
IT Support
Construction
Infrastructure
Real Estate

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Work requirements

Jobs in Canada