Jobs in Canada

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Added 1 hour ago
GC
Cheesemaker
Galati Cheese Company LTD
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
…monitor production equipment while learning the cheesemaking process on the vat floor, working side by side with the Head Cheesemaker. As you build skill and confidence, you will take on…
Added 1 hour ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
Interpret, process, and correlate inline inspection data.
Added 1 hour ago
O
Senior Data Center Support Services Technician
Oracle
Montreal, QC
- $53,900 to $88,500 CAD / year
-Contributes to quality assurance through process creation and training of less experienced peers.
Added 1 hour ago
RMR Winter 26/27 Repair - Repairs Technician
Northland Properties
Revelstoke, BC
Added 1 hour ago
C&
Building Operator
Cushman & Wakefield
St. Catharines, ON
- Full-time
Building technician certificate and / or instrumentation and control certificate an asset.
Added 1 hour ago
S
Mechanical Technician Trainee
SLB
Mount Pearl, NL
- Full-time
Must have the legal right to work in Canada without visa sponsorship
Added 2 hours ago
C
Accounts Payable Technician
Corbec
Kirkland, QC
- Full-time
Work-life balance: Enjoy one work-from-home day per week
Added 2 hours ago
CO
Equipment/Vehicle Technician
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
The start date will follow the selection process.
Added 2 hours ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Temporary
The Pharmacy Technician is responsible for carrying out functions of a technical and clerical nature complemented by their therapeutic knowledge in Hospital Pharmacy Practice. These…
Added 2 hours ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Full-time
The Pharmacy Technician is responsible for carrying out functions of a technical and clerical nature complemented by their therapeutic knowledge in Hospital Pharmacy Practice. These…
Added 2 hours ago
F
Technicien.ne en ressources humaines | HR Technician
Framestore
Montreal, QC
- Full-time
…with directors and producers across the complete filmmaking process to help design, plan and create beautiful images, we focus on finding innovative creative solutions to support their…
Added 2 hours ago
BG
Helpdesk Technician
BTY Group
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Our IT team is looking for a Helpdesk Technician to join us in Vancouver.
Added 2 hours ago
NP
Utility Solar Technician II - Lomond, AB Canada
NovaSource Power Services
Lomond, AB
- $48 to $55 CAD / hour
- Full-time
Must have a strong safety background with experience in Lockout Tag Out and Job Hazard Analysis
Added 2 hours ago
E
Automation Battery Technician
Epiroc
Snow Lake, MB
- Full-time
The Automation Technician is responsible for the repair, maintenance, and functionality of Epiroc technology systems while working with safety as a top priority. Duties require electrical…
Added 2 hours ago
E-
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Pembroke, ON
- Full-time
Days, evenings and nights, including weekends, 8 & 12 hour shifts
Added 2 hours ago
CC
Lab Technician - Temporary
Cameco Corporation
Port Hope, ON
- Temporary
Must have working knowledge of current instrumental analysis
Added 2 hours ago
E-
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
- Full-time
Per EORLA's COVID-19 Vaccination Policy, if you are successful in the selection process, an offer of employment is conditional upon presentation of government issued documentation…
Added 2 hours ago
M
Engineering Technician
Motion
Stoney Creek, NB
- Full-time
Added 2 hours ago
C
Data Center Technician - Calary, AB
CoreWeave
Calgary, AB
- Full-time
…complex work. Candidates will be leveled during the interview process based on technical expertise, depth of experience, and problem-solving…
Added 2 hours ago
Data Center Technician - Calary, AB
CoreWeave
Calgary, AB
…complex work. Candidates will be leveled during the interview process based on technical expertise, depth of experience, and problem-solving…
Added 3 hours ago
M
Lab Technician
Mativ
Renfrew, ON
- Full-time
Mativ, Renfrew is recruiting for a LABORATORY TECHNICIAN.
Added 3 hours ago
W
Hydraulic Technician
W3Global
Milton, ON
- $25 to $35 CAD / hour
- Full-time
We're looking for a skilled Hydraulics Technician/Installer to join our Hydraulics/Service Team. You'll install, test and troubleshoot the hydraulic systems that make our units work, from…
Added 3 hours ago
KT
Journeyperson Automotive Service Technician
Kal Tire
Saint John, NB
- Full-time
…We’re looking for (Journeyperson/Journeyman) Automotive Service Technician to perform routine maintenance to complex repairs on compact cars, domestic vehicles and light-duty fleets. This…
Added 3 hours ago
IP
Field Service Technician
Integrated Power Services
MB · Manitoba, Canada
- $48 to $55 CAD / hour
- Full-time
Must have a valid Driver’s License and acceptable driving record
Added 3 hours ago
GG
C-Commissioning Permitting & LOTO Operator
Grizzlytrek Group
AB
- Contract
Certifications (Academic, Professional): Power Engineer (min. 4th Class), or Journeyman Interprovincial Red Seal, or Process Technician/Technologist, or Professional Process Engineer, or…

BTY Group

Helpdesk Technician

Vancouver, BC, Canada

$60,000 to $70,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 21, 2026
Experience: Minimum 2+ years of relevant experience in an IT-related role
Posting language: English
Posted: Oct 22, 2026

Original job description

BTY is an award-winning professional consulting firm that provides comprehensive solutions for real estate and infrastructure planning, development, operations, and transactions. With a project portfolio valued at over $100 billion, our experience spans all industries and continents.

We remain committed to creating and maintaining an environment that is as meaningful as it is inspiring, fostering alliances, collaboration, and determination. Here, everyone has the opportunity to express their ideas, play a role in an inclusive team, and receive support for their well-being and professional development. Work on engaging, high-impact projects that promote the health of the communities in which we work, live, and play.

Our IT team is looking for a Helpdesk Technician to join us in Vancouver.

What You Get To Do

Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform troubleshooting over the phone, email, through remote support software
Record, track, and document the help desk request problem-solving process, including all actions taken through to final resolution
Apply diagnostic utilities to aid in troubleshooting
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
Test fixes to ensure problem has been adequately resolves
Perform post-resolution follow-ups to help requests

What You'll Bring

Minimum 2+ years of relevant experience in an IT-related role
Diploma or University Degree in the computer-related field
Exceptional written and oral communication skills.
Tech savvy with working knowledge of office products, particularly excel and word.
Good understanding of computer systems, mobile devices, and other tech products
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.
Detailed job description available upon request.

Why Join Our Team?

Make an impact: Work on meaningful projects that positively shape communities around the world.
Flexibility that fits your life: Enjoy the freedom of a flexible environment that supports work-life balance.
Competitive rewards: Benefit from a comprehensive compensation package including health and dental coverage, above-average vacation, parental top up, RRSP matching, bonuses, sick days, and more.
Grow your career: Take advantage of continuous learning opportunities and professional development support designed to help you advance.
Well-being matters: Access health and wellness resources through our Employee Assistance Program.
Belong to great culture: Be part of a collaborative, supportive team that values connection, community involvement, and has been recognized as a Best Place to Work for 7 consecutive years by our employees and Great Place to Work®.

The typical hiring range for this Vancouver role is $60,000-$70,000 CAD per year. This represents base salary only, not total compensation, and BTY Group may offer more or less depending on a candidate's experience and qualifications. Compensation takes into account education, training, experience, location, market factors, and internal alignment. In line with BC Pay Transparency rules, a candidate's past salary will not be considered in determining pay.

We may use automated or AI-based tools to support screening, assessment, or selection.

This role does not require Canadian work experience, though relevant qualifications, skills, or certifications may still apply. At BTY Group, we are committed to a diverse, equitable, and inclusive workplace and welcome applications from all backgrounds, including groups currently underrepresented in construction such Indigenous Peoples, visible minorities, persons with disabilities, women, and 2SLGBTQIA+ individuals.

Visit our website to learn more about our services, markets and the people behind our success. Follow us on LinkedIn to stay connected.

On this occasion, we request no outside solicitation from recruitment agencies.

BTY Group does not accept speculative or unsolicited resumes from agencies outside our approved network. Any such submissions will be considered direct applications.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide first-line technical assistance by phone, email, and remote support, troubleshooting issues and documenting requests through resolution. Install and configure software and hardware, maintain workstations and peripherals, test fixes, and follow up with users after resolution.

Requirements

Requires at least two years of relevant IT experience and a diploma or university degree in a computer-related field. Candidates should have strong written and oral communication, customer service skills, knowledge of computer systems and mobile devices, familiarity with office products such as Excel and Word, and the ability to prioritize tasks and collaborate effectively.

Skills

Technical Support
Troubleshooting
Customer Service
Remote Support
Diagnostic Utilities
Software Installation And Upgrades
Hardware Installation
File Backups
System Configuration
Preventative Maintenance
Microsoft Excel
Microsoft Word
Written Communication
Oral Communication
Task Prioritization

Benefits

Health And Dental Coverage
Above-Average Vacation
Parental Top-Up
RRSP Matching
Bonuses
Sick Days
Professional Development
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Technical Support
Troubleshooting
Remote Support Software
Diagnostic Utilities
Software Updates
Drivers
Knowledge Bases
Frequently Asked Questions
Desktop Support
Software Installation
Software Upgrades
Hardware Installation
File Backups
System Configuration
Application Configuration
Preventative Maintenance
Workstations
Printers
Peripherals
Computer Systems
Mobile Devices
Microsoft Excel
Microsoft Word
Customer Service
IT Support
Construction
Infrastructure
Real Estate

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Jobs in Canada