Senior Agentforce Architect

Company Description BubbleStack is a Salesforce consulting and technology company that helps organizations modernize their CRM, revenue, data, and customer service platforms. The team combines deep Salesforce architecture expertise with modern AI capabilities to design scalable, intelligent solutions that address complex enterprise challenges. BubbleStack’s work spans Salesforce Architecture and Development, Revenue Cloud and CPQ, Agentforce and AI agents, Data Cloud and Customer 360, and broader CRM and enterprise integrations. The company focuses on tailored solutions, starting from the business problem to design the right architecture that can grow with the organization. Its mission is to make enterprise technology simpler, smarter, and more scalable across Salesforce, AI, data, and revenue transformation.

Role Description The Senior Agentforce Architect is a full-time, on-site role based in Vancouver, BC, responsible for leading the design and implementation of Agentforce and AI agent solutions on the Salesforce platform. This role includes defining scalable architectures, guiding end-to-end solution design, and ensuring seamless integration with Salesforce clouds and enterprise systems. The Senior Agentforce Architect collaborates closely with consultants, developers, and client stakeholders to translate business requirements into technical blueprints, oversee development practices, and conduct architectural reviews. Daily responsibilities include creating technical designs, advising on Salesforce technical strategy, supporting quote-to-cash and customer experience initiatives, and ensuring solutions follow best practices for security, performance, and reliability. The role also involves mentoring team members, contributing to delivery standards, and engaging in client workshops and architectural advisory sessions.

Qualifications

• Strong Architecture and Architectural Design skills to define scalable Agentforce and Salesforce solution architectures.
• Proficiency in Software Development on the Salesforce platform (e.g., Apex, Lightning Web Components, integrations) and related tooling.
• Experience with Integration across CRM, enterprise systems, data platforms, and AI services, including API and middleware-based patterns.
• Demonstrated Project Management capabilities, including planning, stakeholder communication, and delivery oversight for complex implementations.
• Extensive hands-on experience with Salesforce (Agentforce, Service Cloud, Sales Cloud, Data Cloud, Revenue Cloud/CPQ) and AI/automation solutions.
• Strong analytical and problem-solving skills with the ability to translate business requirements into robust technical designs.
• Effective communication skills for collaborating with technical and non-technical stakeholders, including workshops and architectural reviews.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience; Salesforce architect or consultant certifications are highly beneficial.
• Experience leading technical teams, mentoring developers, and establishing best practices and standards in a consulting or enterprise environment.
• Knowledge of security, compliance, performance optimization
• Integration with external systems like Amazon connect