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Bucci Developments

Building Handover & Resident Services Coordinator

Vancouver, BC, Canada

Compensation: $70,000 annually, with flexibility based on experience · Full-time

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Job details

Pay: Compensation: $70,000 annually, with flexibility based on experience
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Building Handover & Resident Services Coordinator

Location: Vancouver, BC

Employment Type: Full-Time, On-Site

Compensation: $70,000 annually, with flexibility based on experience

Bucci Developments is a fully integrated real estate development firm overseeing every stage of the development process, from site acquisition and design through construction, marketing, and property management. With a focus on thoughtful design, quality craftsmanship, and long-term value, Bucci develops residential and commercial properties built to stand the test of time. By concentrating on a select number of projects at any given time, Bucci maintains a hands-on approach, collaborating closely with architects, interior designers, trades, and suppliers to ensure attention to detail at every stage. The result is well-crafted buildings and enduring communities that reflect our commitment to quality and lasting value.

About the Opportunity

We are seeking a highly organized, detail-oriented, and customer-focused individual to support the completion, occupancy, and ongoing operations of a brand-new purpose-built rental community in Vancouver.

This is a unique opportunity to be involved in a new residential building from the final stages of construction through its transition into an occupied rental community.

Working directly for the property owner, you will serve as an on-site representative, helping coordinate deficiency inspections, resident move-ins, warranty service, and maintenance requests while delivering an exceptional customer service experience.

The ideal candidate brings a practical understanding of residential construction and building systems, strong organizational skills, and a genuine commitment to providing excellent service to residents.

Key Responsibilities

Building Completion & Deficiency Coordination

Conduct detailed walkthroughs of newly completed rental homes to identify and document deficiencies prior to occupancy.
Maintain accurate deficiency records, including photographs, outstanding items, and completion status.
Coordinate with the construction team, suppliers, and trades to schedule and track corrective work.
Conduct follow-up inspections to confirm deficiencies have been addressed and homes are ready for occupancy.

Resident Move-Ins & Orientations

Coordinate and conduct key release appointments, move-in condition inspections, and new resident walkthroughs on behalf of the landlord.
Welcome residents and familiarize them with their new homes, appliances, building systems, amenities, and access procedures.
Complete and maintain accurate move-in condition inspection documentation.
Document any deficiencies or concerns identified during the move-in process and coordinate appropriate follow-up.
Help ensure a welcoming, organized, and positive move-in experience.

Resident Service & Warranty Coordination

Act as a primary point of contact and representative of the property owner for residents regarding deficiencies, warranty concerns, and service requests.
Review and assess reported issues to help determine whether they fall under builder, supplier, or trade warranty obligations, or require attention through ongoing building maintenance.
Coordinate service appointments, trade access, inspections, and repairs with residents and appropriate service providers.
Communicate directly with residents to arrange access, provide updates, address concerns, and ensure timely follow-up.
Maintain accurate records of service requests, outstanding items, scheduled work, and completed repairs.
Follow up with trades and service providers to ensure work is completed in a timely and satisfactory manner.
Confirm completion of work with residents and assist in resolving any outstanding concerns.
Escalate urgent maintenance issues, recurring deficiencies, and unresolved concerns to the appropriate team members.
Work collaboratively with the construction and ownership teams to identify trends and support continuous improvement.

Building Operations Support

Assist with the transition of the building from construction completion to ongoing residential operations.
Develop familiarity with building systems, equipment, common areas, and maintenance requirements.
Support general building inspections and the identification of maintenance needs.
Maintain organized records of warranty information, service history, and completed work.
Help establish positive relationships with residents and contribute to a well-maintained, professionally managed rental community.

Qualifications & Experience

Previous experience in residential construction, deficiency management, warranty service, building operations, property management, or a related field.
Strong customer service and interpersonal skills, with the ability to communicate professionally and clearly with residents.
General understanding of residential construction practices, building components, appliances, and maintenance requirements.
Experience coordinating contractors, trades, service appointments, or repair work is an asset.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on outstanding items.
Comfortable using digital systems or apps to document deficiencies, manage service requests, and communicate with team members.
A proactive, solutions-oriented approach and the ability to work independently.
Strong written and verbal communication skills.

Long-Term Opportunity

As the building transitions into stabilized operations, there may be an opportunity for the successful candidate to transition into an on-site residential caretaker role.

This opportunity would suit someone interested in developing a long-term relationship with the building and its residents, with the potential to take on greater responsibility for day-to-day building operations and resident services.

Why Join Us?

You'll have the opportunity to be part of a new residential community from the very beginning, working directly with the property owner and an experienced development team.

We value professionalism, accountability, attention to detail, and a thoughtful approach to customer service. If you enjoy solving problems, working with people, and taking pride in creating an exceptional residential experience, we'd love to hear from you.

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More about this job

Responsibilities

Coordinate building deficiency inspections and corrective work, resident move-ins and orientations, and warranty or maintenance service requests. Support the transition to ongoing building operations by maintaining accurate records, coordinating service providers, and communicating with residents and project teams.

Requirements

Candidates should have relevant experience in residential construction, deficiency management, warranty service, building operations, property management, or a related field, along with a general understanding of residential construction and building systems. Strong customer service, organization, communication, contractor coordination, digital documentation, and independent problem-solving skills are required.

Skills

Deficiency Inspection
Deficiency Documentation
Resident Move-In Coordination
Customer Service
Warranty Coordination
Contractor Coordination
Building Operations
Residential Construction Knowledge
Building Systems Knowledge
Maintenance Coordination
Service Request Management
Recordkeeping
Written Communication
Verbal Communication
Organization
Problem-Solving

Visa sponsorship

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Keywords

Residential Construction
Building Handover
Deficiency Management
Deficiency Inspections
Warranty Service
Property Management
Building Operations
Resident Services
Move-In Inspections
Resident Orientations
Building Systems
Maintenance Requests
Contractor Coordination
Trade Coordination
Service Appointments
Repair Coordination
Digital Documentation
Service Request Records
Warranty Records
Common Areas
Occupancy Transition
Customer Service
Resident Communication
Maintenance Requirements

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