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Added 9 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 12 hours ago
SC
Machine Learning Specialist – Cybersecurity Products
StreamScan Cybersecurity
Montreal, QC
- Full-time
…defense for organizations in defense, aerospace, and critical infrastructure. Since 2011, the company has focused on proactive threat detection and rapid incident response, powered by…
Added 14 hours ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
Intermediate experience working with orchestration and configuration management systems such as Ansible or Puppet, and infrastructure-as-code systems such as CloudFormation or Terraform,…
Added 18 hours ago
A
Gestionnaire De Projets En Construction
Actalent
Montreal, QC
- $40 to $60 CAD / hour
- Contract
Added 19 hours ago
PC
IT Lead Specialist - Enterprise Infrastructure Intelligence / Splunk
Parkland Corporation
Calgary, AB
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 22 hours ago
CS
AI & Automation Solutions Specialist
CAA Saskatchewan
Regina, SK
- Full-time
…customers, including road safety, the environment, mobility, infrastructure, and consumer protection. We have also been acknowledged for our excellent customer service, as noted by awards…
Added 23 hours ago
U
TSG Specialist I
UPS
Caledon, ON
- Full-time
…and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and…
Added 23 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 23 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 23 hours ago
SM
RQ00816 – Security Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking an experienced Security Specialist – Intermediate with strong hands-on expertise in Continuous Threat Exposure Management (CTEM), vulnerability management, DevSecOps,…
Added 1 day ago
A
Data Historian Specialist
Actalent
Calgary, AB
- $40 to $60 CAD / hour
- Full-time
The Data Historian Specialist provides full-time sustainment and support for a large, complex AVEVA PI historian environment serving a major Alberta utility-system operator. This role…
Added 1 day ago
M
Cloud & AI Sales Specialist - Federal Government
Microsoft
Ottawa, ON
- Full-time
As a Cloud & AI Specialist, you are a business leader with deep technical and business knowledge within our enterprise sales organization, working with our most important customers in The…
Added 1 day ago
GV
Senior Cybersecurity Engineer (Center of Excellence)
GE Vernova
Markham, ON
- $146,200 to $219,200 CAD / year
- Full-time
…knowledge of most of the others: firewalls (Fortinet preferred), OT network monitoring (Nozomi, Dragos or similar), secure remote access (Xona or similar), Active Directory (Group Policy,…
Added 1 day ago
TS
Purchasing and Inventory Specialist
TalentSphere Staffing Solutions
Hamilton, ON
- Full-time
With an extensive distribution network across Canada and the United States, the company has built a strong reputation for quality products, reliable service, and operational excellence.…
Added 1 day ago
GT
Bilingual Specialist, Tier 2 Support
Giant Tiger
Ottawa, ON
- Full-time
Previous experience supporting telephony, paging/music, networking, store infrastructure, or multi-site retail technology environments.
Added 1 day ago
E
Specialist, Infrastructure Planning (full-time)
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. We are seeking a Specialist, Infrastructure Planning to join our team!
Added 1 day ago
E
Specialist, Infrastructure Planning
Enbridge
Calgary, AB · Edmonton, AB · Fort McMurray, AB
- Full-time
…driving financial excellence and innovation. We are seeking a Specialist, Infrastructure Planning to join our Alberta based team in a temporary…
Added 1 day ago
T
Senior IT Specialist - Kubernetes
Telesat
Ottawa, ON
- Full-time
We are looking for a Senior IT Specialist with expertise in Kubernetes to manage and optimize our containerized applications. The ideal candidate will have strong experience in deploying,…
Added 1 day ago
Cloud Infrastructure Data Engineering Specialist - Terraform
Capgemini
Toronto, ON
Capgemini is seeking a Cloud Infrastructure Data Engineering Specialist to join the Aperture Data Insights team within the Quantitative Technology Services (QTS) Data Cloud & Compute…
Added 1 day ago
O
24/7 Support Specialist
OLG
Sault Ste. Marie, ON · Foster Drive Office
- Full-time
…frontline operational support for OLG's production operations, infrastructure, and data centre environments. The role executes and continuously improves operational procedures and…
Added 1 day ago
C
Spécialiste en ingénierie des réseaux
CGI
Montreal, QC
- Full-time
The CGI GTO Montreal Projects team manages network environments and services for internal and external clients across Canada and globally. This includes LAN/WAN connectivity, network…
Added 1 day ago
F
IT Service Support
Fugro
Mississauga, ON
- Full-time
Collaborate with regional and global infrastructure, security, applications, and other specialist teams to troubleshoot issues and support upgrades, implementations, and maintenance…
Added 1 day ago
A
Senior Network Platform Engineer Lead
Altis
Toronto, ON
- $140,000 to $155,000 CAD / year
- Full-time
Are you an experienced network security professional who enjoys solving complex technical challenges and helping others succeed? An established organization in the financial services sector…
Added 1 day ago
ZI
Systems Administrator
ZenaTech Inc.
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
Manage and maintain end-user hardware, software, and network infrastructure
Added 1 day ago
DW
Vice President, Supply Chain and Inventory Management
Delta Water Products
AB · Alberta, Canada
- Full-time
Delta Group is a Western Canadian wholesale distribution and solutions platform serving waterworks and water infrastructure, agricultural irrigation, pumps and motors, water treatment,…

Closed listing

Buckland

IT Support Specialist (St Thomas Office)

St. Thomas, ON, Canada

Compensation range: $55,000– $65,000 annually (subject to experience) · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation range: $55,000– $65,000 annually (subject to experience)
Job type: Full-time
Closing date: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Who We Are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for an IT Support Specialist (St Thomas Office)

What You’ll Be Doing

This position is responsible for following ITIL/ITSM best practices, to identify, resolve issues and deliver improvements. The IT Support Specialist will engage with lines of business and teams to prioritize and complete service requests and support incidents and internal and external OLA’s and SLAs are met. IT Support Specialist are involved in remote and onsite support, documentation, constructing reference material, and provide trainings as necessary.

What We Can Offer You

Competitive salary, benefits package, and matching retirement plan
Compensation range: $55,000– $65,000 annually (subject to experience)
A friendly, collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization
On-site position

Key Responsibilities

Field incoming helpdesk requests from end users via ticketing system, phone or in person.
Installation, monitoring, maintenance, support, and optimization of Windows systems.
Assist with configuration, installation and maintenance of software, hardware, and telecommunications services such as: computers, software applications, printers, telephones, servers, and general office equipment.
Participate in reviewing systems, testing, and deploying updates.
Follow ITIL/ITSM best practices for incident management, problem management, and continuous service improvement.
Taking team and staff needs and improving solutions through planning, design, review, and installation tasks.
Creating detailed documentation of IT resources and processes and updating support documentation with all daily tasks and as the product support grows.
Fulfil requests coming from team members and leads to ensure hardware, software and network are available 98+% of the time on a 24/7 basis, excluding scheduled downtime.
Collaborate with other IT teams, vendors, and stakeholders to ensure seamless integration of support services and incident management processes.
Provide afterhours on-call support as required.
Other responsibilities as assigned.

What We Need From You

Computer Science degree or diploma or equivalent education and work experience.
2+ years of relevant work experience in a technical support position.
ITIL Foundations certification.
Knowledge of ITSM processes, tools, and best practices.
Networking fundamentals or proven networking certification.
Microsoft 365, PowerShell scripting and Azure experience.
Experience with Virtual server technologies such as VMWare, Cloud Infrastructure, Microsoft Exchange online or equivalent cloud-based system.
Experience with Windows enterprise applications, Active Directory, IIS, file servers, etc.
Experience in Microsoft SQL Server.
Desktop support for PC environment supporting Windows 10 / 11 and Microsoft Office suite.
Networking involving multiple platforms, Cisco/Nortel/HP/Dell/other vendors.
Excellent problem solving and decision-making skills.
Strong verbal and written communication skills.
Must be legally eligible to work for the Company at all times.
Valid Passport ability to occasionally travel if required to other offices locations in CAD/USA/MEX.

Want to apply? Get in touch today

Please visit www.Buckland.com to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at TA@Buckland.com

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.

About employer

More about this job

Responsibilities

Handle helpdesk requests and provide remote and on-site support for Windows systems, hardware, software, telecommunications, and network services. Follow ITIL/ITSM practices, maintain documentation, support system updates and service improvements, and provide after-hours on-call assistance as required.

Requirements

Requires a computer science degree or diploma, or equivalent education and experience, at least two years of technical support experience, and ITIL Foundations certification. Candidates should have knowledge of ITSM and networking, along with experience in Microsoft 365, PowerShell, Azure, virtualization, Windows enterprise applications, SQL Server, and Windows desktop support.

Skills

IT Support
Incident Management
Problem Management
ITIL/ITSM
Windows Systems
Microsoft 365
PowerShell
Azure
Virtual Server Technologies
VMware
Active Directory
IIS
Microsoft SQL Server
Desktop Support
Networking
Troubleshooting

Benefits

Benefits Package
Matching Retirement Plan
Professional Development
Ongoing Learning

Visa sponsorship

Not detected in the job text

Hiring contact email

TA@Buckland.com

Keywords

ITIL Foundations
ITIL
ITSM
Incident Management
Problem Management
Helpdesk
Windows 10
Windows 11
Microsoft Office
Microsoft 365
PowerShell
Azure
VMware
Cloud Infrastructure
Microsoft Exchange Online
Active Directory
IIS
File Servers
Microsoft SQL Server
Desktop Support
Networking
Cisco
Nortel
HP
Dell
Ticketing System
Telecommunications
Hardware Support
Software Support

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