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Added 8 mins ago
Senior Geotechnical Applications Engineer
Mattr
AB · Edmonton, AB
As a Senior Geotechnical Applications Engineer with Xerxes, you will be a key technical resource supporting the application, installation, and field performance of underground storage tank…
Added 8 mins ago
BC
Intermediate Electrical Engineer
BBA Consultants
Thunder Bay, ON
- Full-time
BBA is seeking an Intermediate Electrical Engineer to be a part of our new Thunder Bay office to support our continued growth in Central Canada. You’ll play a key role in all phases of…
Added 8 mins ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
…diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career - you’re part of something bigger. Together, we move…
Added 8 mins ago
BC
Intermediate Electrical Engineer
BBA Consultants
Sudbury, ON
- Full-time
BBA is seeking an Intermediate Electrical Engineer to be a part of our new Thunder Bay office to support our continued growth in Central Canada. You’ll play a key role in all phases of…
Added 8 mins ago
T
Senior AI Developer / Generative AI Engineer
ThoughtStorm
Toronto, ON
- Contract
Strong technical foundation in Machine Learning and Statistics, including Classification, Regression, Clustering, Feature Engineering, Model Training, Model Evaluation, and ML Pipelines.
Added 8 mins ago
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Analyste/ingénieur principal ou principale en cybersécurité OT
Alithya
Pickering, ON
- Full-time
Develop and conduct organizational cyber security training to clients.
Added 8 mins ago
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Engineering Change Control (ECC) Specialist
Alithya
Pickering, ON
- Full-time
Professional Engineer license in Ontario (or pursuing);
Added 8 mins ago
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Engineering Specialist, Facilities (Compression)
SaskEnergy
Regina, SK
- Full-time
Provide overall project coordination with stakeholders and field resources and deliver advanced technical training for field and technical support personnel.
Added 8 mins ago
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Senior Electrical Advisor - T&D
Suncor
AB · Edmonton, AB
- Full-time
Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development
Added 8 mins ago
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Senior Project Manager - Minerals and Metals
Ausenco
Vancouver, BC
- Full-time
Preferably registered, or eligible to be registered, as a professional engineer
Added 24 mins ago
RB
Senior AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Internal Audit is replacing manual, spreadsheet-based processes with secure, real-time digital tools. As a Senior AI Engineer, you'll build the applications auditors use to plan, run, and…
Added 39 mins ago
G
Engineer or Engineer-In-Training, Processing, Water Operations
Glencore
Sparwood, BC
- $91,300 to $126,800 CAD / year
- Full-time
Registered as an Engineer-In-Training with EGBC or the ability to register
Added 39 mins ago
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Principal Engineer
Hays
Sudbury, ON
- Full-time
We are currently seeking a Principal Engineer to join the Vale Base Metals Geotechnical Team based in Sudbury, Ontario, Canada.
Added 39 mins ago
S
Structural Engineer-In-Training (E.I.T.)
Senaltek
Calgary, AB
- Full-time
We are looking for a motivated Structural Engineer-in-Training to join our team. This role is a chance to build a broad structural foundation early, working directly with senior engineers…
Added 54 mins ago
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Substation Engineer in Training (EIT)
ENTRUST Solutions Group
AB · Calgary, AB
- Full-time
ENTRUST Canada is currently seeking an Engineer in Training to join our team. Operating with a high degree of self-motivation you will work within engineering teams for utility and…
Added 1 hour ago
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Optical System Design Engineer
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of…
Added 1 hour ago
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Systems Design Engineer III
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of…
Added 1 hour ago
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Manager, Alberta, Electrical
AtkinsRéalis
Calgary, AB
- Full-time
Serve as Project Manager, Discipline Lead, or Design Engineer on projects in various markets.
Added 1 hour ago
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Manager British Columbia, Mechanical
AtkinsRéalis
Vancouver, BC
- Full-time
Serve as Project Manager, Discipline Lead, or Design Engineer on projects in various markets.
Added 1 hour ago
CF 18 AME (S) Level A
L3Harris Technologies
Cold Lake, AB
Graduation from a Transport Canada Civil Aviation (TCCA) recognized Aircraft Maintenance Engineer (AME) Basic Training Program with an “M” (Mechanical) rating, in accordance with the…
Added 1 hour ago
CF 18 AME (M) Level A
L3Harris Technologies
Cold Lake, AB
Graduation from a Transport Canada Civil Aviation (TCCA) recognized Aircraft Maintenance Engineer (AME) Basic Training Program with an “M” (Mechanical) rating, in accordance with the…
Added 1 hour ago
B
Customer Success Manager - Canada
Buildots
Toronto, ON
- Full-time
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
Added 1 hour ago
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Senior WMS Implementation Engineer
Hays
Canada
- $95 to $100 CAD / hour
- Contract
Focus on feature engineering, model training, model evaluation, and prompt engineering for LLMs
Added 1 hour ago
QI
Automation Control Engineer
Quickmill Inc
Peterborough, ON
- Full-time
…equipment, nuclear, and oil and gas. We take pride in our ability to engineer custom solutions that enhance production efficiency and reliability. At Quickmill, we foster a collaborative…
Added 1 hour ago
A
Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
…and Pricing workflows. As the Senior Lead Data Visualization Engineer / Lead Data Visualization Engineer, Product Business Technology, you will maximize the value of Aritzia’s data by…

Buildots

Customer Success Manager - Canada

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: At least 4 years of experience as a construction professional, preferably site based (i.e.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Buildots

Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.

Over 100 global giants trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. In Canada, our clients include Bird Construction, EllisDon, Graham Construction, Ledcor, Pomerleau, Urban One Builders and Kiewit Canada. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.

About The Role:

Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.

As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as project’s evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game.

What You'll Do:

Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also being the customer voice amongst internal delivery “pods”.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring a ongoing legacy of Customer Success Delivery.

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Requirements

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will lead the onboarding and implementation of the Buildots platform across construction projects to ensure successful product adoption. They will act as the voice of the customer, providing strategic advisory services and feedback to internal product teams to drive project success.

Requirements

Candidates must have at least 4 years of experience as a construction professional, preferably in a site-based role. Strong client-facing, stakeholder management, and communication skills are required, along with the ability to travel and a location in the Toronto area.

Skills

Customer Success
Construction Management
BIM
Project Management
Change Management
Stakeholder Management
Onboarding
Technical Training
Data Analysis
Strategic Advisory
Communication
Problem Solving
Relationship Management
Construction Intelligence

Visa sponsorship

Not detected in the job text

Keywords

Construction Intelligence
BIM
Customer Success
Project Management
Superintendent
Project Engineer
Project Controller
Change Management
Digital Twin
VDC
Onboarding
SaaS
Construction Technology
Stakeholder Management
Strategic Advisory
Product Adoption
Site-based
B2B

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