Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
…diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career - you’re part of something bigger. Together, we move…
Added 5 mins ago
Recreation Programmer, Fitness
City of Mississauga
Mississauga, ON
Current certification in personal training and/or group exercise through CSEP, CanFitPro, CPTN, OFC, ACSM or equivalent with fitness and/or therapeutic programming
Added 5 mins ago
'
Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
Added 20 mins ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 49 mins ago
TA
Automotive Sales Consultant - Great Place To Work!
Trotman Auto Group
Comox, BC
- Full-time
A real onramp into the automotive industry. Structured training through TAG University, manufacturer programs, and hands-on floor coaching is designed to help people starting with zero…
Added 49 mins ago
T
Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 50 mins ago
Home First Liaison
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Utilization, Care Transitions and ALC Leading Practices.
Added 50 mins ago
Orthopaedic Technologist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Ambulatory Care Services.
Added 50 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 50 mins ago
Orthopaedic Technologist
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Ambulatory Care Services.
Added 50 mins ago
Home First Liaison
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Utilization, Care Transitions and ALC Leading Practices.
Added 50 mins ago
Communications Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, IT Customer Service.
Added 50 mins ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Training or recent experience with Personal Computers (PCs), printers, and end-user hardware support.
Added 50 mins ago
Bed Allocation Associate
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Access & Flow.
Added 50 mins ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Acute and Reactivation Care Unit.
Added 50 mins ago
Ward Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Cardiac Inpatient.
Added 50 mins ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Training or recent experience with Personal Computers (PCs), printers, and end-user hardware support.
Added 50 mins ago
Communications Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, IT Customer Service.
Added 50 mins ago
Personal Support Worker
Health Sciences North
Sudbury, ON
Under the general direction of the Clinical Manager, Acute and Reactivation Care Unit.
Added 50 mins ago
Addictions and Mental Health Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Lotus Program.
Added 50 mins ago
Dietary Aide
Winnipeg Regional Health Authority
Brandon, MB
Site: Prairie Mountain Health - Rideau Park Personal Care Home
Added 50 mins ago
Licensed Practical Nurse - Hemodialysis
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) provides professional practical nursing services to designated patients including…
Added 50 mins ago
Project Coordinator Capital Planning
Winnipeg Regional Health Authority
Brandon, MB
Experience and training related to the current CSA Z8000 and CSA Z317.13 Guidelines
Added 50 mins ago
RPN (N2) - U2 Geri Mental Health-Infirmier(ère) psychiatrique autorisé(e) Santé mentale gériatrique
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the RN/RPN is responsible for providing professional nursing services for patients, including those with complex and…
Added 50 mins ago
General Duty Nurse (N2) - Medicine - High Observation Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Buildots

Customer Success Manager - Canada

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 4 years of experience as a construction professional, preferably site based (i.e.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Buildots

Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.

Over 100 global giants trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. In Canada, our clients include Bird Construction, EllisDon, Graham Construction, Ledcor, Pomerleau, Urban One Builders and Kiewit Canada. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.

About The Role:

Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.

As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as project’s evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game.

What You'll Do:

Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also being the customer voice amongst internal delivery “pods”.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring a ongoing legacy of Customer Success Delivery.

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Requirements

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will lead the onboarding and implementation of the Buildots platform across construction projects to ensure successful product adoption. They will act as the voice of the customer, providing strategic advisory services and feedback to internal product teams to drive project success.

Requirements

Candidates must have at least 4 years of experience as a construction professional, preferably in a site-based role. Strong client-facing, stakeholder management, and communication skills are required, along with the ability to travel and a location in the Toronto area.

Skills

Customer Success
Construction Management
BIM
Project Management
Change Management
Stakeholder Management
Onboarding
Technical Training
Data Analysis
Strategic Advisory
Communication
Problem Solving
Relationship Management
Construction Intelligence

Visa sponsorship

Not detected in the job text

Keywords

Construction Intelligence
BIM
Customer Success
Project Management
Superintendent
Project Engineer
Project Controller
Change Management
Digital Twin
VDC
Onboarding
SaaS
Construction Technology
Stakeholder Management
Strategic Advisory
Product Adoption
Site-based
B2B

Report this job