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Added 58 mins ago
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Principal Electrical Engineer
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Lead Electrical Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Vancouver, British Columbia.
Added 1 hour ago
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Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
The Principal Mechanical Engineer – Static Equipment is a senior technical authority and subject matter expert responsible for providing strategic engineering leadership for static…
Added 1 hour ago
W
Principal Piping Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
The Principal Piping Engineer provides senior technical leadership and subject matter expertise in piping engineering across medium to large, complex capital projects. This role serves as a…
Added 1 hour ago
W
Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
We are currently looking for a Senior Mechanical Engineer – Rotating Equipment to join our team in either Calgary, AB or Edmonton, AB. The Senior Mechanical Engineer – Rotating Equipment…
Added 2 hours ago
AI
Senior Level 3 AI Engineer – Copilot, ChatGPT, Grok, Claude & Gemini
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Montreal, QC
- Full-time
We are seeking a Senior Level 3 AI Engineer to act as the first point of call for engineering issues across end user AI products - Microsoft Copilot, OpenAI ChatGPT, Anthropic Claude, Grok…
Added 2 hours ago
B
Senior Databricks Data Platform Engineer
Brillio
Canada
- Contract
As a Senior Databricks Data Platform Engineer, you will own the engineering, automation, and day-to-day health of our enterprise Databricks Lakehouse platform. This is a platform-first…
Added 2 hours ago
1
Product Builder / Senior Product Engineer - AI Products
15Rock
Toronto, ON
- Full-time
You can walk a senior client through your work and answer hard questions about it.
Added 2 hours ago
EG
Senior Municipal Engineer
Egis Group
Calgary, AB · Toronto, Ontario
- $130,000 to $170,000 CAD / year
- Full-time
Senior Municipal Engineer responsible for leading roadway and municipal infrastructure design initiatives within Canada. The role sits within a municipal engineering team supporting…
Added 2 hours ago
EG
Junior Highway Designer
Egis Group
Calgary, AB · North Bay, Ontario
- $50,000 to $70,000 CAD / year
- Full-time
…highway infrastructure projects, working collaboratively with senior engineers and project teams to deliver safe, efficient, and compliant transportation solutions. You will contribute to…
Added 2 hours ago
BT
Senior Director, Technical Development Lead, Device
BlueRock Therapeutics
Toronto, ON
- Full-time
…platform, we direct cellular differentiation and genetically engineer cells to create transformative therapies for patients suffering from neurological and ophthalmological…
Added 3 hours ago
EI
Junior Highway Designer
Egis in Canada
Calgary, AB
- $50,000 to $70,000 CAD / year
- Full-time
…highway infrastructure projects, working collaboratively with senior engineers and project teams to deliver safe, efficient, and compliant transportation solutions. You will contribute to…
Added 3 hours ago
M365 Architect
EY
Toronto, ON
…leveraging Infrastructure as Code (IAC) where possible. The Engineer will also work with offshore colleagues to configure and deploy the various…
Added 3 hours ago
EI
Senior Municipal Engineer
Egis in Canada
Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
Senior Municipal Engineer responsible for leading roadway and municipal infrastructure design initiatives within Canada. The role sits within a municipal engineering team supporting…
Added 3 hours ago
C
Senior Advisor, Product Line Management, Maintenance & Managed Services
Ciena
Canada
- Full-time
Serve as the expert portfolio advisor for complex maintenance, managed-service and resident-engineer opportunities.
Added 3 hours ago
CE
Manufacturing & Process Engineer - Senior PMO / Change & Transformation Lead
Capgemini Engineering
Montreal, QC
- Full-time
We are seeking a Senior PMO / Change & Transformation Lead to support the
Added 3 hours ago
C
Senior Software Engineer, Search
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
We are currently seeking a Senior Software Developer to join our rapidly growing Engineering team. This role is for someone who is passionate about building innovative solutions and being…
Added 4 hours ago
RV
Principal FPGA & Hardware Developer
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
…Principal-level ownership is preferred, while strong Mid- and Senior-level candidates are…
Added 4 hours ago
AI
Principal Consultant – AWS Data Platforms & Agentic AI
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
This is a senior, hands-on technology leadership role requiring a rare combination of AWS Data architecture, Agentic AI expertise, engineering depth and executive presence.
Added 4 hours ago
VS
Senior Machine Learning Engineer
vTech Solution Canada
Toronto, ON
- Contract
Job Title: Machine Learning Engineer - Senior
Added 4 hours ago
A
Information Technology - Senior/Lead, Data Visualization Engineer, Product Business Technology
Aritzia
Vancouver, BC
- Full-time
…Planning, Buying, Allocation and Pricing workflows. As the Senior Lead Data Visualization Engineer / Lead Data Visualization Engineer, Product Business Technology, you will maximize the…
Added 5 hours ago
C
Staff Security Engineer - Calix Cloud
Calix
Canada
- Full-time
We’re looking for a Staff Security Engineer to define and strengthen the trust architecture connecting our devices, customers, and cloud platform. In this highly influential, hands-on role,…
Added 5 hours ago
A
Ingénieur principal ou ingénieure principale / responsable technique
Alithya
Pickering, ON
- Full-time
As a Senior Engineer and Technical Lead, you'll join our Engineering Sub-Division, a multidisciplinary team focused on delivering innovative engineering solutions and professional services.…
Added 5 hours ago
T
Senior AI Developer / Generative AI Engineer
ThoughtStorm
Toronto, ON
- Contract
Added 5 hours ago
RB
Senior AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Internal Audit is replacing manual, spreadsheet-based processes with secure, real-time digital tools. As a Senior AI Engineer, you'll build the applications auditors use to plan, run, and…
Added 5 hours ago
G
Engineer or Engineer-In-Training, Processing, Water Operations
Glencore
Sparwood, BC
- $91,300 to $126,800 CAD / year
- Full-time
Reporting to the Senior Engineer, Process, the Engineer/EIT, Processing, Water Operations, is responsible for process data analysis and execution of continuous improvement initiatives at…

Buildots

Customer Success Manager - Canada

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 4 years of experience as a construction professional, preferably site based (i.e.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Buildots

Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.

Over 100 global giants trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. In Canada, our clients include Bird Construction, EllisDon, Graham Construction, Ledcor, Pomerleau, Urban One Builders and Kiewit Canada. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.

About The Role:

Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.

As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as project’s evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game.

What You'll Do:

Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also being the customer voice amongst internal delivery “pods”.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring a ongoing legacy of Customer Success Delivery.

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Requirements

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will lead the onboarding and implementation of the Buildots platform across construction projects to ensure successful product adoption. They will act as the voice of the customer, providing strategic advisory services and feedback to internal product teams to drive project success.

Requirements

Candidates must have at least 4 years of experience as a construction professional, preferably in a site-based role. Strong client-facing, stakeholder management, and communication skills are required, along with the ability to travel and a location in the Toronto area.

Skills

Customer Success
Construction Management
BIM
Project Management
Change Management
Stakeholder Management
Onboarding
Technical Training
Data Analysis
Strategic Advisory
Communication
Problem Solving
Relationship Management
Construction Intelligence

Visa sponsorship

Not detected in the job text

Keywords

Construction Intelligence
BIM
Customer Success
Project Management
Superintendent
Project Engineer
Project Controller
Change Management
Digital Twin
VDC
Onboarding
SaaS
Construction Technology
Stakeholder Management
Strategic Advisory
Product Adoption
Site-based
B2B

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