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Added 1 hour ago
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Supply Chain Manager
dnata
Richmond, BC
- $75,000 to $100,000 CAD / year
- Full-time
The Supply Chain Manager is responsible for overseeing the end-to-end supply chain function for dnata Catering Canada, ensuring the timely planninprocurement, storage, and availability of…
Added 1 hour ago
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Senior Technical Specialist
BMO
Toronto, ON · SCC
- Full-time
The Senior Technical Specialist will provide technical leadership and subject-matter expertise for Commercial Credit Risk applications, with a primary focus Commercial lending. The role…
Added 1 hour ago
SO
Senior Software Engineer, Dentrix Ascend
Software of Excellence
Surrey, BC
- Full-time
We are looking for a Senior Software Engineer to join our True North team and help build and evolve Dentrix Ascend for the US market.
Added 1 hour ago
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Senior Marketing Manager
Haystack
Canada
- $163,000 CAD / year
- Full-time
An innovative technology company is seeking a Senior Marketing Manager II to lead consumer marketing initiatives and drive brand growth within a dynamic regional market. This…
Added 2 hours ago
IW
Senior Manager, Events
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 2 hours ago
IW
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Events & Experience is responsible for leveraging strategic event marketing and experience design to support the sales, distribution, and growth objectives of IG Wealth…
Added 3 hours ago
CS
Senior Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…produced products. The role owns domestic Net Requirements, production and co-packer alignment, order governance, inventory strategy, capacity-risk management, and supply continuity. The…
Added 3 hours ago
CS
Manager, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Serves as a manager-level functional expert responsible for high-complexity replenishment outcomes, planning governance, and cross-functional transformation. The role owns critical planning…
Added 3 hours ago
AC
Full-time Enterprise CRM Integration Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, Enterprise Solutions – Salesforce, the Enterprise CRM Integration Specialist’s primary responsibility is to design, develop, implement, support, and improve…
Added 3 hours ago
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Lead Developer - (Java / AWS / Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
Partner with product, business analysis, quality engineering, architecture, and support teams to deliver robust production-ready solutions.
Added 3 hours ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 3 hours ago
FH
Executive Chef
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Reporting to the Executive Operations Manager, the Executive Chef is responsible for overseeing the daily operation of 6 culinary kitchens and the Stewarding Department. The…
Added 3 hours ago
A
Executive Chef
AccorHotel
Vancouver, BC
- Full-time
Reporting to the Executive Operations Manager, the Executive Chef is responsible for overseeing the daily operation of 6 culinary kitchens and the Stewarding Department. The…
Added 4 hours ago
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Technical Services Superintendent
Baffinland
NU · Broughton Island, NU
- Full-time
Reporting to the Technical Services Manager, the position is responsible for leading and providing technical mentorship to the mining professionals in the Technical Services team (mining…
Added 4 hours ago
WM
Coordinator, Production & Content Media Operation
Warner Music Group
Toronto, ON · CAN - Toronto
- Full-time
Reports To: Senior Manager Production & Content Media
Added 4 hours ago
PR
Manager, Replenishment Planning
Pernod Ricard
Windsor, ON
- Full-time
Serves as a manager-level functional expert responsible for high-complexity replenishment outcomes, planning governance, and cross-functional transformation. The role owns critical planning…
Added 4 hours ago
TH
Community Enablement Specialist, Video (Askuity division)
The Home Depot Canada
Toronto, ON
- Full-time
…the Supplier Analytics Program, with a strong focus on video production and editing. The Community Enablement Specialist will drive collaboration between Merchandising and suppliers by…
Added 4 hours ago
K
FULLSTACK ENGINEER
Kablamo
Toronto, ON
- Full-time
Drive ownership of features or whole modules throughout the full software lifecycle, from early requirements down to production deployment.
Added 4 hours ago
S
AB Central Kitchen - Maint - Senior Technician Maintenance - Part-Time
Sobeys
Rocky View No 44, AB · Rocky View County, AB
- Part-time
Reports all defects, errors in production, and machines which may affect the workplace to the Maintenance Manager
Added 5 hours ago
PR
Senior Manager, Replenishment Planning
Pernod Ricard
Windsor, ON
- Full-time
…produced products. The role owns domestic Net Requirements, production and co-packer alignment, order governance, inventory strategy, capacity-risk management, and supply continuity. The…
Added 5 hours ago
C
Senior Product Manager, International Platform and Globalization
Clio
Toronto, ON
- Full-time
As the Senior Product Manager for International Platform and Globalization at Clio, you will deliver the shared platform features that let every Clio market run on the same product, such as…
Added 5 hours ago
A
Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Under the supervision of the Senior Director Marketing and Product portfolio for Cheese & Butter, the Marketing Manager actively participates in the strategic development of his sector of…
Added 5 hours ago
JC
QC Electrical Inspector
Johnson Controls
Nisku, AB
- Full-time
Communication is primarily internal to the assigned work team and Team Lead/Supervisor/Senior Production Manager.
Added 5 hours ago
Senior Manager, Software Development (Hybrid)
First West
Langley (District), BC · Langley, BC
We are currently seeking a Senior Manager, Software Development to join our team.
Added 5 hours ago
K
Program Manager, Brand Experience
Klick
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
The Program Manager, Brand Experience oversees the planning, coordination, and delivery of integrated marketing initiatives across creative, digital, content, events, and production.…

Buildots

Customer Success Manager - Canada

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: At least 4 years of experience as a construction professional, preferably site based (i.e.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Buildots

Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence.

Over 100 global giants trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. In Canada, our clients include Bird Construction, EllisDon, Graham Construction, Ledcor, Pomerleau, Urban One Builders and Kiewit Canada. Its impact is proven at every scale, from multi-family projects to multi-gigawatt data centers.

About The Role:

Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.

As a CSM within Buildots you are responsible for the set-up and onboarding of all new projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day to day practices of our projects, which leads to adoption across our key accounts. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, you’ll provide user stories and wins to the account teams helping to support the successful expansion within our key accounts. Alongside this you’ll work closely with our technical team to ensure project data is correct, as project’s evolve so does their digital twin within Buildots, alongside your dedicated VDC you’ll need to ensure we’re ahead of the game.

What You'll Do:

Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
Lead the relationship with our key champions ensure they feel supported by Buildots, whilst also being the customer voice amongst internal delivery “pods”.
Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it.
Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring a ongoing legacy of Customer Success Delivery.

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Requirements

Requirements:

At least 4 years of experience as a construction professional, preferably site based (i.e. Project Manager, Superintendent, Project Engineer, Project controller)
Proven client-facing experience, whether in a B2B role or through working directly with owners and customers within the construction industry
Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, ability to effectively escalate to management when needed, contribute to building the company's success secret sauce
Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results.
You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
Willingness to travel
Candidates must be located in Toronto area

Apply About employer

More about this job

Responsibilities

The Customer Success Manager will lead the onboarding and implementation of the Buildots platform across construction projects to ensure successful product adoption. They will act as the voice of the customer, providing strategic advisory services and feedback to internal product teams to drive project success.

Requirements

Candidates must have at least 4 years of experience as a construction professional, preferably in a site-based role. Strong client-facing, stakeholder management, and communication skills are required, along with the ability to travel and a location in the Toronto area.

Skills

Customer Success
Construction Management
BIM
Project Management
Change Management
Stakeholder Management
Onboarding
Technical Training
Data Analysis
Strategic Advisory
Communication
Problem Solving
Relationship Management
Construction Intelligence

Visa sponsorship

Not detected in the job text

Keywords

Construction Intelligence
BIM
Customer Success
Project Management
Superintendent
Project Engineer
Project Controller
Change Management
Digital Twin
VDC
Onboarding
SaaS
Construction Technology
Stakeholder Management
Strategic Advisory
Product Adoption
Site-based
B2B

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