Store Manager
- Vernon, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description Bulk Barn Foods Limited is a leading Canadian bulk food retailer and franchise system focused on providing first-class service to specialty bulk food stores operating under the “Bulk Barn” name. The company is dedicated to supporting franchisees and building a strong, successful network of stores across Canada. To drive this growth, Bulk Barn maintains a comprehensive corporate structure that includes Administration, Customer Service, Finance, Franchising, IT, Inventory and Logistics, Marketing, Merchandising and Buying, Real Estate, Store Operations and Development, and Warehousing and Distribution. Team members benefit from working within a well-established organization that values operational excellence, collaboration, and ongoing development.
Role Description The Store Manager role is a full-time, on-site position based in Calgary, AB. The Store Manager oversees daily store operations, including opening and closing procedures, merchandising, inventory management, and ensuring the store is clean, safe, and well-presented. This role leads and coaches store team members, schedules staff, and supports training to maintain high performance and engagement. The Store Manager drives customer satisfaction by modeling excellent service, resolving escalated concerns, and promoting a welcoming shopping experience. Responsibilities also include monitoring sales targets, managing cash controls, supporting retail loss prevention, and implementing company policies and promotional initiatives.
Qualifications
- Strong customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering a positive in-store experience.
- Effective Communication skills to interact clearly with customers, team members, and corporate partners.
- Demonstrated Store Management experience in a retail environment, including supervising staff, managing operations, and meeting sales goals.
- Knowledge of Retail Loss Prevention practices to safeguard company assets and maintain compliance with policies.
- Proven ability to manage inventory, merchandising, and basic retail financials (e.g., cash handling, budgeting, and reporting).
- Strong organizational and problem-solving skills, with the ability to prioritize tasks in a fast-paced environment.
- Previous experience in grocery or specialty food retail is an asset.
- High school diploma or equivalent required; post-secondary education in business or retail management is an advantage.
- Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.
More about this job
Responsibilities
Oversee daily store operations, including opening and closing, merchandising, inventory, cash controls, cleanliness, safety, and implementation of company policies and promotions. Lead, schedule, and coach team members while driving sales performance and customer satisfaction, resolving escalated concerns, and supporting loss prevention.
Requirements
Requires retail store management experience, strong customer service and communication skills, and the ability to supervise staff, manage operations and inventory, and meet sales goals. A high school diploma or equivalent is required; business or retail management post-secondary education and grocery or specialty food retail experience are assets, and schedule flexibility is required.
Skills
- Customer Service
- Customer Satisfaction
- Communication
- Store Management
- Staff Supervision
- Staff Scheduling
- Training and Coaching
- Inventory Management
- Merchandising
- Retail Loss Prevention
- Cash Handling
- Budgeting and Reporting
- Problem-Solving
- Organization
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Food & Beverage
- Sales
Keywords
- Retail Store Operations
- Store Management
- Customer Service
- Customer Satisfaction
- Staff Supervision
- Staff Scheduling
- Training and Coaching
- Inventory Management
- Merchandising
- Sales Targets
- Cash Controls
- Cash Handling
- Retail Loss Prevention
- Company Policies
- Promotional Initiatives
- Store Opening and Closing
- Store Cleanliness
- Workplace Safety
- Budgeting
- Reporting
- Grocery Retail
- Specialty Food Retail
- Franchise Operations