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Bulk Barn

Corporate Store Manager

Calgary, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 13, 2026

Original job description

About Us

Established in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees.

Position Summary:Work with District Manager and store team to ensure compliance with:

Customer service standards, Operating policies and procedures, and applicable provincial and federal legislation.
Work together with the District Managers and Store Staff to lead the store in the achievement of:
- Operating efficiencies
- Revenue goals
- Profitability
- Customer satisfaction
Responsible for sourcing, hiring, training and development of, their Store Team.

Essential Duties & Responsibilities:

Communication

Communications are to be professional, timely, thorough and proactive whenever possible.
All communications are to be delivered with consistency to all store team.
All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales.

People Management

Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
Formally recognize strong performers within the assigned region.
Manage store team in compliance with operational, legislative and Human Resources operating policies and procedures.

Problem Solving

Work with store staff to resolve issues proactively and/or as they arise and report unresolved issues to the District Manager for support.

Accountability

Ensure the store team performs their job to Company standards and are held accountable for non-compliance.
Prepare and deliver the daily deposit to the nearest TD Bank

Job Knowledge

Know our customer by interacting with the customer on the sales floor and observing shopping behaviors, and associate/customer experience.
Understand and administer operational and HR policies and procedures and ensure compliance with them, consistently between all store team members.
Understand and effectively apply operational requirements and reports to assist in the daily operation of the store.
Have a good understanding of our business, our competitors and how we can leverage our current assets in the surrounding market to ensure long term success.

Quality

Set high expectations for excellent customer service and hold the store team members accountable to the measurable results.
Ensure stores are “closing to open” and that throughout the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an outstanding customer engagement culture.
Work with the store team members to ensure that the store merchandising environment is a point of differentiation aimed at getting a customer excited about the uniqueness of the offering, the possibilities that may exist, bringing product to life, inspiring a recipe of need, leading to a WOW marketing benefit.

Push For Results

Drive business success through the effective use of internal reports, retail results assessments, and the development, implementation and monitoring of SMART Goals (action plans) directly geared towards team member skills development, profitability, sales growth and customer satisfaction

Teamwork

Work with District Manager in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution.
Work with District Managers to manage labour and vacation scheduling to budgeted models, both in hours and with the FT/PT ratio.
Work with the District Manager to ensure your store has the required staff necessary to run the store successfully in the short and long term

Knowledge, Competencies & Skills:

3-5 years’ experience as a retail manager
3-5 years’ experience supervising and/or leading people
3-5 years’ experience working in a retail environment (Food Retail experience is an asset)
3-5 years’ experience servicing and resolving customer concerns
Understanding of business management fundamentals
Post-secondary certificate in business or related field an asset
Must be able to lift 50lbs ore more as required by the business
Must have both POS and cash handling experience

This job requisition is for an existing vacancy.

Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. Accommodation is available in accordance with the AODA, if requested.

Thank you for your interest. Only those candidates who are selected for an interview will be contacted. No telephone calls please.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Corporate Store Manager is responsible for leading store operations, achieving revenue and profitability goals, and ensuring high standards of customer service. They oversee staff recruitment, training, and performance management while maintaining compliance with company policies and legislative requirements.

Requirements

Candidates must have 3-5 years of experience in retail management, team supervision, and customer service. A post-secondary certificate in business is considered an asset, and the role requires the physical ability to lift 50lbs.

Skills

Retail management
Team leadership
Customer service
Staff training
Performance management
Inventory management
Merchandising
Cash handling
POS systems
Business management
Sales growth
Problem solving
Communication
Operational compliance
Recruitment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Management
Operations
Merchandising
Customer Satisfaction
Profitability
Recruitment
Training
Performance Improvement
Compliance
POS
Cash Handling
Sales Growth
Business Management
Retail Environment
Staff Scheduling
Visual Standards
SMART Goals
Food Retail

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