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Bulk Barn

Corporate Store Manager C - Store

Vernon, BC, Canada

Posting language: English
Posted: Sep 28, 2026

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Original job description

About Us

Established in 1982, Bulk Barn is Canada's largest bulk food retailer with close to 300 stores and growing! The key to our success is progressive thinking, detailed/ methodical planning and flawless execution by passionate people across our organization. We strive to foster a balanced and flexible culture that benefits both our customers and employees.

Position Summary:Work with District Manager and store team to ensure compliance with:

Customer service standards, Operating policies and procedures, and applicable provincial and federal legislation.
Work together with the District Managers and Store Staff to lead the store in the achievement of:
- Operating efficiencies
- Revenue goals
- Profitability
- Customer satisfaction
Responsible for sourcing, hiring, training and development of, their Store Team.

Essential Duties & Responsibilities:

Communication

Communications are to be professional, timely, thorough and proactive whenever possible.
All communications are to be delivered with consistency to all store team.
All customer communications are to be friendly and productive encouraging repeat business, customer satisfaction and increased sales.

People Management

Ensure that trends of underperformance are formally addressed, with clear and documented performance improvement plans.
Formally recognize strong performers within the assigned region.
Manage store team in compliance with operational, legislative and Human Resources operating policies and procedures.

Problem Solving

Work with store staff to resolve issues proactively and/or as they arise and report unresolved issues to the District Manager for support.

Accountability

Ensure the store team performs their job to Company standards and are held accountable for non-compliance.
Prepare and deliver the daily deposit to the nearest TD Bank

Job Knowledge

Know our customer by interacting with the customer on the sales floor and observing shopping behaviors, and associate/customer experience.
Understand and administer operational and HR policies and procedures and ensure compliance with them, consistently between all store team members.
Understand and effectively apply operational requirements and reports to assist in the daily operation of the store.
Have a good understanding of our business, our competitors and how we can leverage our current assets in the surrounding market to ensure long term success.

Quality

Set high expectations for excellent customer service and hold the store team members accountable to the measurable results.
Ensure stores are “closing to open” and that throughout the day, clear and defined associate floor plans and management occurs to maintain visual/merchandising standards, coupled with an outstanding customer engagement culture.
Work with the store team members to ensure that the store merchandising environment is a point of differentiation aimed at getting a customer excited about the uniqueness of the offering, the possibilities that may exist, bringing product to life, inspiring a recipe of need, leading to a WOW marketing benefit.

Push For Results

Drive business success through the effective use of internal reports, retail results assessments, and the development, implementation and monitoring of SMART Goals (action plans) directly geared towards team member skills development, profitability, sales growth and customer satisfaction

Teamwork

Work with District Manager in the development of retail sales goals and action plans that are directly tied into measurable results and timely and consistent execution.
Work with District Managers to manage labour and vacation scheduling to budgeted models, both in hours and with the FT/PT ratio.
Work with the District Manager to ensure your store has the required staff necessary to run the store successfully in the short and long term

Knowledge, Competencies & Skills:

3-5 years’ experience as a retail manager
3-5 years’ experience supervising and/or leading people
3-5 years’ experience working in a retail environment (Food Retail experience is an asset)
3-5 years’ experience servicing and resolving customer concerns
Understanding of business management fundamentals
Post-secondary certificate in business or related field an asset
Must be able to lift 50lbs ore more as required by the business
Must have both POS and cash handling experience

This job requisition is for an existing vacancy.

Bulk Barn Foods Limited is an equal opportunity employer that values diversity in the workplace. Accommodation is available in accordance with the AODA, if requested.

Thank you for your interest. Only those candidates who are selected for an interview will be contacted. No telephone calls please.

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More about this job

Responsibilities

Lead the store team to meet sales, profitability, operating efficiency, and customer satisfaction goals while ensuring compliance with company policies and applicable legislation. Manage hiring, training, performance, scheduling, customer service, merchandising, cash handling, and daily store operations in partnership with the District Manager.

Requirements

Candidates should have 3–5 years of retail management, team leadership, retail experience, and experience resolving customer concerns; food retail experience is an asset. Business management knowledge, POS and cash-handling experience, the ability to lift 50 pounds or more, and a post-secondary certificate in business or a related field are also noted, with the certificate described as an asset.

Skills

Retail Store Management
People Management
Hiring
Training And Development
Customer Service
Problem Solving
Performance Management
Cash Handling
Point Of Sale (POS)
Sales Growth
Profitability Management
Labour Scheduling
Merchandising
Inventory And Store Operations
Business Planning
Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Food Retail
Store Operations
Customer Service Standards
Operating Policies And Procedures
Provincial And Federal Legislation
Hiring
Training And Development
Performance Improvement Plans
Human Resources Policies
Problem Solving
Daily Deposits
TD Bank
Point Of Sale (POS)
Cash Handling
Retail Sales Goals
SMART Goals
Action Plans
Profitability
Sales Growth
Customer Satisfaction
Labour Scheduling
Vacation Scheduling
Full-Time And Part-Time Staffing
Merchandising
Visual Standards
Retail Reports
Business Management
Competitor Analysis
Lifting 50 Pounds

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