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Added 25 mins ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 26 mins ago
W
Uranium Process Engineer Specialist
Wood
Saskatoon, SK
- $157,000 to $192,000 CAD / year
- Full-time
…offices in BC, AB, or SK. Reporting to the Process Department Manager, this role has the overall responsibility to manage and execute the delivery of process plant designs, including…
Added 26 mins ago
IG
Commercial Banking Project Manager
Insight Global
Toronto, ON
- $75 to $85 CAD / hour
- Contract
Strong experience leading complex business and technology investment projects, preferably within Corporate/Commercial Card, Payments, Treasury Management, or Commercial Banking.
Added 26 mins ago
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Senior Design Project Manager
GagaMuller
Regina, SK
- Full-time
…we combine local expertise with global standards to ensure projects are delivered on time, on budget, and to the highest…
Added 26 mins ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
Added 42 mins ago
SF
Quality Assurance Technician (2 Month Contract)
Sunrise Farms
Winnipeg, MB
- Contract
…the most current cooking equipment replicating that used in commercial establishments, to facilitate precision testing. This way you know the product you receive will perform to your…
Added 56 mins ago
Project Lead - Nuclear Services
E.S. FOX LIMITED
Tiverton, ON
Reporting to the Project Manager, the Project Lead is responsible for supporting the Project Manager with various project-related activities throughout the project lifecycle. The Project…
Added 1 hour ago
C
Business Development Manager: GTA East
Caesarstone
Vaughan, ON
- Full-time
Caesarstone is seeking a Business Development Manager to grow our presence across the market. This role focuses on building relationships with architects, designers, builders, and…
Added 1 hour ago
GC
Material Analyst I
Garland Commercial Ranges
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
We are Garland! We design, manufacture and supply best-in-class commercial ovens, ranges, grills and countertop cooking equipment for the global foodservice market. We empower you to grow…
Added 1 hour ago
GP
Manager
GGA Partners™
Toronto, ON
- Full-time
Role Description We are seeking a Manager to join our Transaction Advisory & Commercial Strategy division. This is a hands-on leadership role for a commercially minded professional who can…
Added 1 hour ago
Regional Sales Manager
Systemair
Mississauga, ON
Under the direction of the Regional Director of Sales-Commercial, you will be responsible for developing and growing company relationships with our Temspec Brand partners, key stakeholders…
Added 1 hour ago
A
Architectural Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
We have successfully delivered large infrastructure projects across Canada since 2001. Our leadership and expertise span the entire value chain from research and development through…
Added 1 hour ago
NF
Renewable Energy Asset Manager
Natural Forces
Halifax, NS
- Full-time
Natural Forces is seeking a Renewable Energy Asset Manager to oversee the technical, operational, commercial, and regulatory performance of a portfolio of renewable energy projects located…
Added 1 hour ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Toronto, ON
- Full-time
Furthermore, the Asset Manager will oversee all dimensions of operating, including technical, commercial/contractual, regulatory, financial, and corporate & social responsibility, in line…
Added 1 hour ago
RG
Superintendent
Roni Group
Ottawa, ON
- $115,000 to $150,000 CAD / year
- Full-time
…comprehensive infrastructure and construction services across commercial, industrial, institutional, and residential sectors. We specialize in excavation, demolition, shoring, deep…
Added 1 hour ago
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VIE - Asset Manager - Canada (M/F)
Neoen
Calgary, AB
- Full-time
Furthermore, the Asset Manager will oversee all dimensions of operating, including technical, commercial/contractual, regulatory, financial, and corporate & social responsibility, in line…
Added 2 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
We are looking for our next Integrated Supply Chain Manager. Could it be you?
Added 2 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
We are looking for our next Integrated Supply Chain Manager. Could it be you?
Added 3 hours ago
L
Site Administrator, Building Construction
Ledcor
Toronto, ON
- Full-time
Ledcor Building offers full-service construction for commercial, residential, institutional, and light industrial projects, along with expertise in green building. Our depth of knowledge…
Added 7 hours ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER - Kelowna
BDC
Kelowna, BC
- Full-time
We are looking for an experienced Senior Commercial Account Manager, Mid‑Market to support entrepreneurs in the Kelowna market. In this role, you will leverage your financial expertise,…
Added 8 hours ago
CC
Operations Manager (Flooring, Construction)
CentiMark Corporation
ON · Ontario, Canada
- Full-time
Come join the largest Commercial flooring family with over 40% growth since 2020! QuestMark is hiring an industry-experienced Operations Manager to supervise, coordinate and ensure the…
Added 9 hours ago
IM
Production Manager – Modular Manufacturing
Ironwood Manufactured Homes
Woodstock, NB
- Full-time
…construction by offering modular structures for residential, commercial, and industrial projects. We are looking for a motivated and experienced Production Manager to oversee and optimize…
Added 9 hours ago
CS
Estimator/Project Manager
Cunningham Sheet Metal (Windsor) Ltd.
Windsor, ON
- Full-time
At Cunningham Sheet Metal (Windsor) Ltd., we don't just build metal projects, we build long-term careers. Since 1908, we've been known throughout the specialty metal and…
Added 9 hours ago
WM
Comptable immobilier - Property accountant
Westcliff Management Ltd
Montreal, QC
- Full-time
…developers, we also handle the construction and management of commercial, industrial, and residential real estate…
Added 10 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
We are looking for our next Integrated Supply Chain Manager. Could it be you?

BULL TECHNICAL SERVICES LIMITED

Application Support Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Must Have Skills

Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.

Experience working in the banking industry.

Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.

Strong experience in incident management, problem management, change management, and service level management.

Strong interpersonal and communication skills to build and maintain client relationships.

Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

Ability to analyze complex situations, identify problems, and propose effective solutions.

Continuous improvement mindset.

Ability to proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery.

Good to Have Skills

Experience in Commercial Banking areas such as Payments and Capital Markets.

Roles and Responsibilities

Maintain high performance levels for service-related processes and implement improvement activities wherever necessary.

Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.

Ensure systems, procedures, and methodologies are in place to support outstanding service delivery.

Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Provide production support services for application issues and queries while researching and analyzing business and system needs and exploring alternative options to recommend technology solutions.

Provide rotational after-hours on-call support for applications and databases.

Work flexible shifts when required, including day and afternoon shifts, to support workload or change activities and help balance overtime.

Lead the investigation and analysis of application technical and functional impacts, including root cause analysis of operational failures.

Manage resiliency, patching, and software compliance to ensure the production environment meets applicable organizational and technology standards.

Lead detailed design phases for small to large projects/programs, identifying, tracking, and resolving technical issues.

Prepare high-level and detailed technical specifications for small to medium projects in accordance with PLC, security, and architecture documentation objectives.

Work with the Project Manager to determine the best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives.

Provide input and coordinate with DBA teams in creating new and modifying existing database structures using different types of databases.

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More about this job

Responsibilities

Lead application support and service delivery, including critical incident coordination, production issue resolution, root cause analysis, and continuous improvement. Oversee technical design and project coordination, production resiliency and compliance, after-hours support, and collaboration with project managers, database teams, and vendors.

Requirements

Requires extensive experience leading application support on Microsoft technology stacks, experience in banking, and strong knowledge of ITIL and service management processes. Also requires strong communication, client relationship, project management, analytical, and continuous improvement skills; experience in commercial banking areas such as payments or capital markets is an asset.

Skills

Application Support
Microsoft Windows
.NET
Banking
ITIL
Incident Management
Problem Management
Change Management
Service Level Management
Project Management
Root Cause Analysis
Production Support
Resiliency Management
Database Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Microsoft Windows
.NET
Banking
Commercial Banking
Payments
Capital Markets
ITIL
Service Delivery
Incident Management
Problem Management
Change Management
Service Level Management
Production Support
Critical Incidents
Root Cause Analysis
Project Management
Client Relationships
Resiliency
Patching
Software Compliance
Technical Specifications
Database Structures
Database Administration
Third-Party Vendors
Continuous Improvement

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