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Added 17 mins ago
C
Project Administrator
Convergint
Dartmouth, NS
- Full-time
Attend all Pre-Bid meetings to document action items for follow through. Assist Project Manager in following up on Business Development action items.
Added 17 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 17 mins ago
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Service Manager
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 17 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 17 mins ago
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Finance Manager, Accounting & Financial Reporting (Hybrid)
Stryker
Hamilton, ON
- Full-time
As Finance Manager, you will lead Stryker Canada’s accounting, financial reporting and control environment, with ownership of the financial close, balance-sheet integrity and corporate…
Added 17 mins ago
C
CCQ Security Technician
Convergint
Ottawa, ON
- Full-time
…Security Technician, you will be responsible for providing customer and technical support for installed security systems; installing, programming, system start-up/check-out, certification,…
Added 47 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 47 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 47 mins ago
1
Senior Paid Media Analyst
123Dentist
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Experience with Google GA4, Google Ads, Google Tag Manager, Meta Business Manager, HubSpot (CRM), CallRail, and Asana (or equivalents), and with Google Workspace
Added 47 mins ago
TB
Retail Manager - Lively
The Beer Store
ON · Noelville, ON
- Full-time
Our success is driven by the people behind our business. Across our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings…
Added 47 mins ago
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Prepared Foods - Clerk Department Second Deli
Sobeys
Elmsdale, NS
- Full-time
…Deli/A La Carte Department and staff in the absence of the Manager. Actively contribute to an environment of employee and customer…
Added 47 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 47 mins ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
…candidate will work with development, operations, product, and business teams to maintain reliable services, resolve production issues, and deliver improvements that meet business…
Added 47 mins ago
DG
Sales Consultant
Dilawri Group of Companies
Vancouver, BC
- Full-time
Docksteader Subaru is seeking a Sales Consultant to join our dynamic sales team. Reporting to the Sales Manager, this role plays a key part in driving dealership growth by cultivating…
Added 47 mins ago
C
Analyste de conformité LBA/FT
CGI
Montreal, QC
- Full-time
Participate in the periodic review of compliance policies and procedures, particularly those related to: Know Your Customer / Know Your Business (KYC/KYB); Identification and verification…
Added 47 mins ago
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Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager is responsible for operational execution, team leadership, and people management. They translate the Director's direction into concrete actions and oversee the day-to-day…
Added 1 hour ago
Technical Account Manager (TAM)
Web Hosting Canada (WHC)
Montreal, QC
WHC is looking for a Technical Account Manager to support our premium and VIP customers as their trusted technical advisor. Reporting to the Director of Customer Care, you’ll own the…
Added 1 hour ago
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Service Manager
ABB
Mississauga, ON
- Full-time
This role reports to the: Business Manager - Operations and Portfolio
Added 1 hour ago
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Senior Product Manager (8 Month Contract)
Knix
Toronto, ON
- Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 1 hour ago
BT
Application Support Manager
BULL TECHNICAL SERVICES LIMITED
Toronto, ON
- Full-time
Work with the Project Manager to determine the best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives.
Added 1 hour ago
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Service Project Manager
Triad Electric Ltd.
AB · Greater Edmonton Metropolitan Area
- Full-time
Role Description The Service Project Manager is a full-time, on-site role based in the Greater Edmonton Metropolitan Area. This role oversees day-to-day service project activities,…
Added 1 hour ago
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Mechanical Program Manager
SCIEX
Vaughan, ON
- $110,000 to $123,000 CAD / year
- Full-time
The Mechanical Project Manager is responsible for planning, coordinating, and driving the execution of mechanical hardware projects from concept through product release and into the…
Added 1 hour ago
TH
Cashier - Part Time (Kingston)
The Home Depot Canada
Kingston, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
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5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 1 hour ago
TH
Associé(e) au Comptoir entrepreneur (Temps plein)
The Home Depot Canada
Victoriaville, QC
- Full-time
…face to their customers day in and day out. Uses knowledge of customer’s line of business to anticipate their…

BULL TECHNICAL SERVICES LIMITED

Application Support Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Must Have Skills

Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.

Experience working in the banking industry.

Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.

Strong experience in incident management, problem management, change management, and service level management.

Strong interpersonal and communication skills to build and maintain client relationships.

Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

Ability to analyze complex situations, identify problems, and propose effective solutions.

Continuous improvement mindset.

Ability to proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery.

Good to Have Skills

Experience in Commercial Banking areas such as Payments and Capital Markets.

Roles and Responsibilities

Maintain high performance levels for service-related processes and implement improvement activities wherever necessary.

Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.

Ensure systems, procedures, and methodologies are in place to support outstanding service delivery.

Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Provide production support services for application issues and queries while researching and analyzing business and system needs and exploring alternative options to recommend technology solutions.

Provide rotational after-hours on-call support for applications and databases.

Work flexible shifts when required, including day and afternoon shifts, to support workload or change activities and help balance overtime.

Lead the investigation and analysis of application technical and functional impacts, including root cause analysis of operational failures.

Manage resiliency, patching, and software compliance to ensure the production environment meets applicable organizational and technology standards.

Lead detailed design phases for small to large projects/programs, identifying, tracking, and resolving technical issues.

Prepare high-level and detailed technical specifications for small to medium projects in accordance with PLC, security, and architecture documentation objectives.

Work with the Project Manager to determine the best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives.

Provide input and coordinate with DBA teams in creating new and modifying existing database structures using different types of databases.

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More about this job

Responsibilities

Lead application support and service delivery, including critical incident coordination, production issue resolution, root cause analysis, and continuous improvement. Oversee technical design and project coordination, production resiliency and compliance, after-hours support, and collaboration with project managers, database teams, and vendors.

Requirements

Requires extensive experience leading application support on Microsoft technology stacks, experience in banking, and strong knowledge of ITIL and service management processes. Also requires strong communication, client relationship, project management, analytical, and continuous improvement skills; experience in commercial banking areas such as payments or capital markets is an asset.

Skills

Application Support
Microsoft Windows
.NET
Banking
ITIL
Incident Management
Problem Management
Change Management
Service Level Management
Project Management
Root Cause Analysis
Production Support
Resiliency Management
Database Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Microsoft Windows
.NET
Banking
Commercial Banking
Payments
Capital Markets
ITIL
Service Delivery
Incident Management
Problem Management
Change Management
Service Level Management
Production Support
Critical Incidents
Root Cause Analysis
Project Management
Client Relationships
Resiliency
Patching
Software Compliance
Technical Specifications
Database Structures
Database Administration
Third-Party Vendors
Continuous Improvement

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