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Added 14 mins ago
SG
1st/2nd Year Apprentice Pipefitter
Strike Group
Conklin, AB
- Full-time
…water, heating, cooling, lubricating, sprinkling, and industrial production and processing systems. Employees are expected to support and participate in a “culture of safety” and adhere to…
Added 14 mins ago
SG
3rd/4th Year Apprentice Pipefitter
Strike Group
Conklin, AB
- Full-time
…water, heating, cooling, lubricating, sprinkling, and industrial production and processing systems. Employees are expected to support and participate in a “culture of safety” and adhere to…
Added 15 mins ago
HI
Junior Technical Sales/Sales Assistant
Hillmar Industries Ltd.
Delta, BC
- Full-time
We are seeking a motivated, customer-focused Junior Technical Sales Representative to support business growth by developing new customer relationships, managing existing accounts, and…
Added 15 mins ago
SG
Journeyperson Pipefitter
Strike Group
Conklin, AB
- Full-time
…water, heating, cooling, lubricating, sprinkling, and industrial production and processing systems. Employees are expected to support and participate in a “culture of safety” and adhere to…
Added 15 mins ago
H
Deburrer
Héroux-Devtek
Kitchener, ON
- Full-time
Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America, Europe and United Kingdom. The…
Added 15 mins ago
Copy of Senior Software Development Engineer in Test, ML
PlayStation Global
Waterloo, ON
…role is focused on building confidence in model reliability, production readiness, and behavioral consistency. Unlike traditional software backend testing, success here requires validating…
Added 44 mins ago
CO
Senior System Operator (LEC)
City of North Vancouver
North Vancouver, BC
- Full-time
…operational and troubleshooting duties related to district energy production, distribution, and energy transfer systems while supporting regulatory compliance, preventative maintenance,…
Added 59 mins ago
Staff Systems Developer Manager, AlphaNet Core SRE
Google
Waterloo, ON
…while we also strive to create an environment that provides the support and mentorship needed to learn and…
Added 59 mins ago
EI
Mechanical Design Team Lead
Ecolab Inc.
Calgary, AB
- Full-time
Guide product development through the full New Product Introduction (NPI) lifecycle, from concept through production and sustaining activities.
Added 2 hours ago
H
Quarry Manager
High5
Exshaw, AB
- Full-time
Monitors daily production, blast layout and patterns, drilling operations, blasting operations, safety, staffing, training, labour relations, primary crushing and stacking of raw materials.
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Toronto, ON
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Montreal, QC
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Quebec, QC
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Prince George, BC
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Halifax, NS
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Ottawa, ON
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 2 hours ago
CC
Senior Salesforce Engineer
Canadian Cancer Society
Calgary, AB
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 3 hours ago
CG
Engineer, Mine (Mount Milligan)
Centerra Gold Inc.
Fort St. James, BC
- Full-time
…practical, executable mining sequences. The position integrates production, waste placement, haulage, drill and blast, geotechnical, tailings construction, permitting, and operational…
Added 3 hours ago
NT
Support à la conformité qualité de la production - Production quality compliance support (Quality Checker)
Nature's Touch Frozen Foods
Montreal, QC
- Full-time
A titre de Support à la conformité qualité de la production.
Added 3 hours ago
LB
Software Developer, Platform & AI Solutions
Laurentian Bank
Burlington, ON
- Full-time
Diagnose and resolve production issues, support platform enhancements, and contribute to stable day-to-day operations across development, testing, and production environments.
Added 3 hours ago
Education Coordinator
Stratford Festival
Stratford, ON
The Stratford Festival is committed to ongoing work to support equity, inclusion, anti-racism and anti-oppression in all areas of our work. These areas include play selection, casting,…
Added 3 hours ago
AC
1st Cook- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
The Lead 1st Cook is responsible for preparing and cooking high-quality meals using standardized recipes and production guidelines while ensuring compliance with food safety, sanitation,…
Added 3 hours ago
AC
2nd Cook- Remote Lodge Chapleau, ON
Aramark Canada
Timmins, ON
- Full-time
The 2nd Cook is responsible for cooking and preparing food according to recipes and production guidelines while adhering to food safety, food handling, and sanitization procedures. The 2nd…
Added 3 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Interact on a regular basis with service, manufacturing, assembly and production test; Support product launch
Added 3 hours ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
…maintaining timecard records, and complying with established production, quality, and safety…

BULL TECHNICAL SERVICES LIMITED

Application Support Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Must Have Skills

Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.

Experience working in the banking industry.

Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.

Strong experience in incident management, problem management, change management, and service level management.

Strong interpersonal and communication skills to build and maintain client relationships.

Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

Ability to analyze complex situations, identify problems, and propose effective solutions.

Continuous improvement mindset.

Ability to proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery.

Good to Have Skills

Experience in Commercial Banking areas such as Payments and Capital Markets.

Roles and Responsibilities

Maintain high performance levels for service-related processes and implement improvement activities wherever necessary.

Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.

Ensure systems, procedures, and methodologies are in place to support outstanding service delivery.

Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Provide production support services for application issues and queries while researching and analyzing business and system needs and exploring alternative options to recommend technology solutions.

Provide rotational after-hours on-call support for applications and databases.

Work flexible shifts when required, including day and afternoon shifts, to support workload or change activities and help balance overtime.

Lead the investigation and analysis of application technical and functional impacts, including root cause analysis of operational failures.

Manage resiliency, patching, and software compliance to ensure the production environment meets applicable organizational and technology standards.

Lead detailed design phases for small to large projects/programs, identifying, tracking, and resolving technical issues.

Prepare high-level and detailed technical specifications for small to medium projects in accordance with PLC, security, and architecture documentation objectives.

Work with the Project Manager to determine the best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives.

Provide input and coordinate with DBA teams in creating new and modifying existing database structures using different types of databases.

Apply About employer

More about this job

Responsibilities

Lead application support and service delivery, including critical incident coordination, production issue resolution, root cause analysis, and continuous improvement. Oversee technical design and project coordination, production resiliency and compliance, after-hours support, and collaboration with project managers, database teams, and vendors.

Requirements

Requires extensive experience leading application support on Microsoft technology stacks, experience in banking, and strong knowledge of ITIL and service management processes. Also requires strong communication, client relationship, project management, analytical, and continuous improvement skills; experience in commercial banking areas such as payments or capital markets is an asset.

Skills

Application Support
Microsoft Windows
.NET
Banking
ITIL
Incident Management
Problem Management
Change Management
Service Level Management
Project Management
Root Cause Analysis
Production Support
Resiliency Management
Database Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Microsoft Windows
.NET
Banking
Commercial Banking
Payments
Capital Markets
ITIL
Service Delivery
Incident Management
Problem Management
Change Management
Service Level Management
Production Support
Critical Incidents
Root Cause Analysis
Project Management
Client Relationships
Resiliency
Patching
Software Compliance
Technical Specifications
Database Structures
Database Administration
Third-Party Vendors
Continuous Improvement

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