Closed listing
Salesforce Business Analyst
- Toronto, ON, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 8+ years of experience working as a Functional Lead in Salesforce and 5+ years experience financial industry
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Job Description :
Salesforce BA - Relevant college, university, or post-graduate degree in Engineering or related education
- 8+ years of experience working as a Functional Lead in Salesforce and 5+ years experience financial industry
- Proven experience delivering Salesforce solutions at scale in a highly regulated, enterprise scale environments
- Deep understanding of banking workflows, customer and product lifecycle and financial compliance
- Strong experience with Salesforce Financial Services cloud and integration with core banking systems and datalakes
- Ability to lead conversations with cross functional teams and engage effectively with executives, senior leaders and technical teams
- Familiarity with Agile delivery, Jira, confluence and DevOps pipelines in enterprise settings
Roles and responsibilities:
- Collaborate with business stakeholders to understand business objectives, requirements, as-is and future state business processes and pain points
- Conduct workshops, interviews and requirement gathering and refinement sessions with Product owners and other relevant stakeholders - including architects and tech leads
- Identify and propose best possible Salesforce out of the box solution for the problem statement and if gaps exist, propose suitable custom solution in collaboration with tech lead and UX teams.
- Prepare and present material to Program Salesforce design authority for review of problem statement and proposed solution options to arrive at the best possible outcome that’s acceptable to business and technology teams
- Perform POC and impact analysis on existing Salesforce processes, configurations and data and present options to Product Owner
- Create functional artifacts such as solution refined Epics, broken down User stories ready for development, functional documentation summarized in confluence page.
- Participate in all scrum ceremonies and lead squad refinement sessions
- Support QA by providing functional scenarios, clarifying requirements and reviewing test cases against business needs
- Assist in defect triage and resolution
- Ensure compliance with Salesforce with best practices and
More about this job
Responsibilities
Work with business stakeholders and technical teams to understand objectives, analyze current and future processes, gather requirements, and design suitable Salesforce solutions. Produce functional artifacts, lead refinement and scrum activities, support QA and defect resolution, and present solution options for design authority review.
Requirements
Requires a relevant engineering or related college, university, or postgraduate degree, at least 8 years of Salesforce functional leadership experience, and at least 5 years in the financial industry. Candidates should have experience delivering Salesforce solutions in regulated enterprise environments, strong knowledge of banking workflows and compliance, and familiarity with Financial Services Cloud, integrations, Agile, Jira, Confluence, and DevOps pipelines.
Skills
- Salesforce Financial Services Cloud
- Banking Workflows
- Financial Compliance
- Requirements Gathering
- Business Process Analysis
- Stakeholder Management
- Solution Design
- Core Banking Integration
- Data Lakes
- Agile Delivery
- Jira
- Confluence
- DevOps Pipelines
- User Story Development
- Defect Triage
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Finance & Accounting
- Management & Leadership
Keywords
- Salesforce
- Salesforce Financial Services Cloud
- Banking Workflows
- Customer Lifecycle
- Product Lifecycle
- Financial Compliance
- Core Banking Systems
- Data Lakes
- Agile
- Jira
- Confluence
- DevOps Pipelines
- Requirements Gathering
- Business Process Analysis
- Functional Leadership
- Solution Design
- Proof Of Concept
- Impact Analysis
- Epics
- User Stories
- Scrum
- Quality Assurance
- Test Cases
- Defect Triage
- Stakeholder Management
- Regulated Enterprise Environments