Customer Account Representative
- Cold Lake, AB, Canada
- CFB Cold Lake, AB, R0K 0W0, Canada
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Job details
- Posting language
- English
- Posted
Original job description
| City : Brandon | State : Manitoba (CA-MB) | Country : Canada (CA) | Requisition Number : 48298 |
A Day in the Life:
This position is responsible for procuring grain products by developing and maintaining a customer base within a geographical area to achieve business results as established through business planning and goal setting.
What You’ll Be Doing:
- Negotiates grain contracts from a defined client base to meet and exceed area financial and operating targets within the parameters of the marketing plans and strategies of the company.
- Promote programs within assigned market centre in order to meet desired business results.
- Coordinates logistics of contracts and related administrative requirements in conjunction with internal team to ensure contractual obligations are met.
- Maintains and analyzes a database/record of customer profiles, transaction records, product inventories and other reporting to identify, categorize and prioritize customer contacts.
- Analyzes current and future agricultural trends and service needs, as related to business strategy.
- Develops and maintains effective business partnerships with current and potential customers, including targeted customers with whom the company can meet business objectives.
- Keeps informed of competitor activities within the market area and recommends marketing program and service revisions.
- Contacts producers within desired timelines, regarding strategies in order to increase awareness of customer/business needs.
- Performs other duties as required.
Skills/Experience Requirements:
- Minimum of one (1) year of experience in agriculture or other sales related customer service function.
- Certificate in Agriculture, Agri-Business, Business Administration or Sales and Marketing or equivalent post-secondary education.
- Equivalent combinations of education and experience that result in the required level of knowledge skill and competence will be considered.
- Excellent communication and negotiation skills.
- Efficient in MS office and experience utilizing relevant computer software programs.
- Excellent customer service skills both in person and over the phone.
- Must possess a valid class 5 driver’s license.
Bunge offers a variety of benefits including health and wellness plans, retirement contribution and paid vacation/holidays.
At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed - in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.
Every day our people exemplify these values, which represent Bunge at its core:
• We Are One Team – Collaborative, Respectful, Inclusive
• We Lead The Way – Agile, Empowered, Innovative
• We Do What’s Right – Safety, Sustainability, With Integrity
If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge
More about this job
Responsibilities
Procure grain by developing and maintaining customer relationships, negotiating contracts, promoting programs, and meeting financial and operating targets. Coordinate contract logistics and administration, analyze customer and market information, monitor competitors and agricultural trends, and recommend service or marketing changes.
Requirements
Requires at least one year of experience in agriculture or a sales-related customer service role, along with a certificate or post-secondary education in agriculture, agribusiness, business administration, or sales and marketing; equivalent education and experience may be considered. Candidates need strong communication, negotiation, and customer service skills, proficiency with Microsoft Office and relevant software, and a valid Class 5 driver’s license.
Skills
- Grain Contract Negotiation
- Sales
- Customer Service
- Communication
- Negotiation
- Logistics Coordination
- Record Keeping
- Data Analysis
- Agricultural Market Analysis
- Business Development
- Market Research
- Marketing Programs
- Microsoft Office
- Computer Software Proficiency
- Class 5 Driver’s License
Benefits
- Health and Wellness Plans
- Retirement Contributions
- Paid Vacation
- Paid Holidays
Visa sponsorship
Not detected in the job text
Categories
- Agriculture
- Sales
- Customer Service & Support
- Logistics
- Marketing
Keywords
- Grain Procurement
- Grain Contracts
- Agriculture
- Agribusiness
- Customer Base Development
- Sales
- Customer Service
- Business Planning
- Financial Targets
- Operating Targets
- Marketing Plans
- Marketing Programs
- Contract Logistics
- Administrative Requirements
- Customer Profiles
- Transaction Records
- Product Inventories
- Agricultural Trends
- Business Partnerships
- Competitor Analysis
- Microsoft Office
- Computer Software
- Class 5 Driver’s License