Customer service representative jobs in Canada

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Added 1 month ago
GP
Customer Service Representative
Genuine Parts Company
Vaughan, ON · UAPINC
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 1 month ago
BC
Bilingual Customer Service Representative (Permanent)
Bunzl Canada
Mississauga, ON
- Full-time
The Bilingual Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining…
Added 1 month ago
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing…
Added 1 month ago
PT Contact Centre Representative
CAA Niagara Talent Management Team
Thorold, ON
Experience providing excellent customer service
Added 1 month ago
GC
Automotive repair technical advisor
GARAGE CHAREST & FRÈRES INC.
Trois-Rivières, QC
- From $28 CAD / hour
- Full-time
- On-site
Added 1 month ago
GF
Customer Service Representative (Motivator) - Vaughan Metropolitan Centre
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
C
Client Service Representative [Hourly]
CIBC
Treherne, MB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
AT
Customer service agent
Ascendent Technology Group Inc.
Cranbrook, BC
- From $30 CAD / hour
- Full-time
- On-site
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
IO
Fixed Term Customer Service Representative - Network Relationship Management
Irving Oil
Saint John, NB
- Full-time
Must possess strong communication skills with ability to quickly build rapport and maintain relationships
Added 1 month ago
C
Client Service Representative
CIBC
Invermere, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
C
Client Service Representative
CIBC
Iqaluit, NU
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
C
Client Service Representative
CIBC
Iqaluit, NU
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 1 month ago
TD
Service adviser
Télécommunications de l'Est
Matane, QC
- From $22 CAD / hour
- Full-time
- On-site
Added 1 month ago
ER
Customer service agent
Enterprise Rent A Car
Goffs, NS
- From $17 CAD / hour
- Part-time
- Temporary
- On-site
Added 1 month ago
WW
Customer service agent
Wood Wyant
Dartmouth, NS
- $24.5 to $26 CAD / hour
- Full-time
- On-site
Added 1 month ago
I
Customer service representative - call centre
IntouchCX
Winnipeg, MB
- From $20 CAD / hour
- Full-time
- On-site
Added 1 month ago
I
Customer service representative - call centre
IntouchCX
Winnipeg, MB
- $22 to $24 CAD / hour
- Full-time
- On-site
Added 1 month ago
I
Customer service representative - call centre
IntouchCX
Winnipeg, MB
- $17.5 to $19.5 CAD / hour
- Full-time
- On-site
Added 1 month ago
C
Bilingual Customer Service Representative (English/French)
CGI
Moncton, NB
- Full-time
CGI is seeking a Bilingual Customer Service Representative to join our growing team. If you're passionate about delivering exceptional customer service and enjoy helping people solve…
Added 1 month ago
RE
Service writer - auto repair
Ron's Equipment Rental & Industrial Supply
Yellowknife, NT
- $25 to $35 CAD / hour
- Full-time
- On-site
Added 1 month ago
LF
Customer Service Representative (full-time hourly)
Leons Furniture Limited
Guelph, ON
- Full-time
The Customer Service Representative (Full-Time Hourly) plays a critical role in ensuring customer satisfaction by providing timely, accurate, and courteous support to clients across various…
Added 1 month ago
CC
Customer Service Representative (Bilingual) (1-Year Temporary)
Canadian Centre for Occupational Health and Safety
Montreal, QC · Urban agglomeration of Montreal, QC
- Temporary
That’s where you come in. We need your customer service expertise to help get this important information into the hands of our key stakeholders. Our health and safety products and services…
Added 1 month ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Strathroy, ON
- Part-time
Must be able to work night shifts and weekends and holidays
Added 1 month ago
SL
Bilingual Customer Service Representative
Sun Life Québec
Montreal, QC
- Full-time
Work-Life Balance: Hybrid position with 2 days in office per week · Quantity and fixed days per week subject to review

Bunzl Canada

Bilingual Customer Service Representative (Permanent)

Mississauga, ON, L5T 2G1, Canada

Full-time

Apply on recruiting2.ultipro.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 1, 2026

Original job description

English section of this bilingual listing.

The Bilingual Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software applications including online order guides and basic troubleshooting, interacting and working with Bunzl’s internal team including sales, service, procurement, warehouse & shipping, and management etc. as required to ensure our customers’ needs are met.

Responsibilities:

Provide our clients with high level customer service meeting/exceeding their needs.
Enter orders accurately into the system, checking for item accuracy and pricing, which can deviate by client.
Support customers on our online ordering eComm system.
Full cycle sales order processing: sales order, credit approval, invoicing and filing.
Complete administrative work, following up with purchasing or getting back to customers, with back orders or special orders.
Respond in an efficient and timely manner to inquiries and requests relating to our various products.
Provide customers with simple quotes.
Maintain current knowledge of all promotions.
Related duties involving customer service contact, via telephone, email, fax or regular mail.
Fill in across divisions and departments in order to provide exceptional service to our customers.
Must be able to work with minimal supervision, while being proficient and working in a team environment.

Requirements:

Minimum 1-2 years previous customer service experience.
Proficient in dealing with escalated customer service situations.
Proficient verbal and written communication skills.
Ability to work under pressure, multitask with meticulous follow up and tight deadlines.
Solid crisis management, problem solving, administrative and organizational skills required.
Consultative selling skills.
Fast learner with initiative and a great work attitude.
Ability to handle high volume calls, and a fast-paced environment.
Strong Computer Skills, including Microsoft Office and Windows based software.
Previous experience with forklift and order picker is an asset

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work^®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future!

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Read the full bilingual original

Le ou la représentant(e) bilingue du service à la clientèle aidera les clients en les informant sur nos produits et services, en répondant à leurs questions, en prenant et en saisissant les commandes, en utilisant et en maintenant à jour plusieurs applications logicielles, y compris les guides de commande en ligne, ainsi qu’en effectuant un dépannage de base. La personne collaborera également avec les équipes internes de Bunzl, notamment les ventes, le service à la clientèle, l’approvisionnement, l’entrepôt, l’expédition et la direction, selon les besoins, afin de s’assurer que les attentes et les besoins de nos clients sont pleinement satisfaits.

Responsabilités :

Offrir à nos clients un service à la clientèle de haut niveau en répondant à leurs besoins et en dépassant leurs attentes.
Saisir les commandes avec exactitude dans le système, en vérifiant la conformité des articles et des prix, qui peuvent varier selon les clients.
Soutenir les clients dans l’utilisation de notre plateforme de commande en ligne (commerce électronique).
Assurer le traitement complet des commandes de vente : saisie des commandes, approbation du crédit, facturation et classement des dossiers.
Effectuer des tâches administratives, notamment le suivi auprès des achats ou des clients concernant les commandes en attente ou les commandes spéciales.
Répondre de façon efficace et rapide aux demandes de renseignements concernant nos différents produits.
Préparer des soumissions simples pour les clients.
Maintenir à jour ses connaissances sur toutes les promotions en cours.
Effectuer des tâches connexes liées au service à la clientèle par téléphone, courriel, télécopieur ou courrier.
Apporter un soutien aux différentes divisions et aux différents départements afin d’offrir un service exceptionnel à nos clients.
Être en mesure de travailler avec un minimum de supervision tout en étant efficace et en contribuant positivement à un environnement de travail d’équipe.

Exigences :

Minimum de 1 à 2 ans d’expérience en service à la clientèle.
Capacité à gérer efficacement les situations de service à la clientèle complexes ou les demandes escaladées.
Excellentes aptitudes en communication verbale et écrite.
Capacité à travailler sous pression, à gérer plusieurs tâches simultanément, à assurer un suivi rigoureux et à respecter des échéances serrées.
Solides compétences en gestion de crises, résolution de problèmes, administration et organisation.
Aptitudes en vente-conseil.
Capacité d’apprentissage rapide, esprit d’initiative et attitude de travail positive.
Capacité à gérer un volume élevé d’appels dans un environnement de travail dynamique et rapide.
Excellentes compétences informatiques, notamment avec Microsoft Office et les logiciels fonctionnant sous Windows.
Une expérience avec un chariot élévateur et un préparateur de commandes (order picker) constitue un atout.

------------------------------

Responsibilities:

Provide our clients with high level customer service meeting/exceeding their needs.
Enter orders accurately into the system, checking for item accuracy and pricing, which can deviate by client.
Support customers on our online ordering eComm system.
Full cycle sales order processing: sales order, credit approval, invoicing and filing.
Complete administrative work, following up with purchasing or getting back to customers, with back orders or special orders.
Respond in an efficient and timely manner to inquiries and requests relating to our various products.
Provide customers with simple quotes.
Maintain current knowledge of all promotions.
Related duties involving customer service contact, via telephone, email, fax or regular mail.
Fill in across divisions and departments in order to provide exceptional service to our customers.
Must be able to work with minimal supervision, while being proficient and working in a team environment.

Requirements:

Minimum 1-2 years previous customer service experience.
Proficient in dealing with escalated customer service situations.
Proficient verbal and written communication skills.
Ability to work under pressure, multitask with meticulous follow up and tight deadlines.
Solid crisis management, problem solving, administrative and organizational skills required.
Consultative selling skills.
Fast learner with initiative and a great work attitude.
Ability to handle high volume calls, and a fast-paced environment.
Strong Computer Skills, including Microsoft Office and Windows based software.
Previous experience with forklift and order picker is an asset

Apply on recruiting2.ultipro.com About employer

More about this job

Responsibilities

The representative will assist customers with product inquiries, order entry, and troubleshooting while collaborating with internal departments to ensure service expectations are met. They are responsible for full-cycle sales order processing, including credit approval, invoicing, and maintaining accurate records.

Requirements

Candidates must have 1-2 years of customer service experience and strong verbal and written communication skills. Proficiency in Microsoft Office and the ability to manage high-volume calls in a fast-paced environment are required.

Skills

Customer service
Order processing
Communication skills
Crisis management
Problem solving
Administrative skills
Organizational skills
Consultative selling
Microsoft Office
Windows software
Data entry
Troubleshooting
Multitasking
Time management
E-commerce platform support

Benefits

Inclusive working environment
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Sales Support
E-commerce
Microsoft Office
Windows
Administrative
Order Processing
Invoicing
Credit Approval
Consultative Selling
Crisis Management
Problem Solving
Forklift
Order Picker
Packaging
Hygiene Products
Industrial Supplies
Logistics
Data Entry

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Customer service representative jobs in Canada

Customer Service Representative