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Added 3 mins ago
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Bupa

Optical Dispenser | Castle Towers

Area D (Elaho/Garibaldi), BC, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 14, 2026

Original job description

Description & Requirements

Optical Dispenser | Bupa Optical – Castle Towers

Join our Castle Towers team today on a casual basis!

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

The purpose of this job is…

Responsible to deliver world class service and drive sales and profit outcomes through interpretation of optical prescriptions, fit and service optical appliances such as spectacle frames and lenses. In addition, the role contributes to meeting sales targets and driving promotions and special campaigns.

What you’ll need to make it possible:

Ideally experience working as a retail assistant or as an optical dispenser

Provide recommendations and guidance to customers on frame selections, lens options available and assist in frame adjustment and repairs as required.

Support Store Manager and State Manager with other activities as required.

Monitor the progress of customer’s job request and notify the customer accordingly if there is any delay

Assist customer in HICAPS claim in accordance with Bupa guidelines and procedures and update and maintain customer records in accordance with Bupa guidelines and procedures

Participate in activities to ensure smooth operations of the store as per the request of the Store Manager, this includes but not limited to stock-take, merchandise, store presentation and cleanliness

Why you’ll love it?

We support our people to be the healthiest and happiest versions of themselves.

With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

Thanks for submitting your application. As part of the process, you’ll be invited to complete a short online interview powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths. At Bupa, we value your time, so before you begin, please take a moment to ensure you meet the following requirements:

Must be a permanent resident, Australian Citizen or hold full working rights

Successful candidates must complete a criminal history check

Apply now as we will be interviewing candidates as soon as applications are received!

Location

Optical - Castle Towers

Recruiter

Athena Papas

General information

Name

Optical Dispenser | Castle Towers

Ref #

64980

Date

Monday, September 14, 2026

Full / Part Time

Full Time

Employment Type

Casual

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More about this job

Responsibilities

The role involves delivering high-quality customer service by interpreting optical prescriptions and fitting optical appliances like frames and lenses. Additionally, the dispenser is responsible for driving sales, managing promotions, and maintaining store operations.

Requirements

Candidates should ideally have experience as a retail assistant or optical dispenser. Applicants must hold full working rights in Australia and be prepared to undergo a criminal history check.

Skills

Optical dispensing
Customer service
Sales
Frame selection
Lens options guidance
Frame adjustment
Frame repairs
HICAPS claims
Record maintenance
Stock-take
Merchandising
Store presentation

Benefits

Health insurance discounts
Partnerships program
Gym discounts
Spa discounts
Career development programs
Internal career pathways

Visa sponsorship

Not detected in the job text

Hiring contact

Athena Papas

Keywords

Optical Dispenser
Bupa Optical
Castle Towers
Retail
Healthcare
Prescriptions
Spectacle frames
Lenses
HICAPS
Customer service
Sales targets
Stock-take
Merchandise
Store operations
Optical appliances

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