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Added 7 mins ago
CO
Director, Information Technology
City of St. Albert
St. Albert, AB
- $164,477.56 to $198,426.54 CAD / year
- Full-time
…obligations, and governance standards. As the City’s senior advisor on technology, cybersecurity, information management and digital transformation, the Director works with City leadership…
Added 7 mins ago
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Sr Advisor, Workforce Development
PTAG
Markham, ON
- Contract
Senior Advisor – Workforce Development Practice | Markham, ON | Hybrid – ID#7257
Added 7 mins ago
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Human Resources Advisor
BPP
Vancouver, BC
- $70,000 to $75,000 CAD / year
- Full-time
We know that work is just one part of your life. That is why we offer a thoughtfully designed benefits package that supports your wellbeing, flexibility and personal priorities, alongside…
Added 37 mins ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 USD / year
- Full-time
…they don’t just use our product, but see it as an essential part of their business success. You’ll be the bridge between our customers and our product team, translating feedback into…
Added 40 mins ago
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Beauty Advisor, Contractor Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect…
Added 40 mins ago
Senior Manager, Store Experience & Services
Sephora
Toronto, ON
…conversion, service profitability, and client satisfaction. You’ll be part of a collaborative team that’s united in beauty and supported by partners across Retail, Marketing, Finance,…
Added 40 mins ago
Client Advisor
Burberry
Vancouver, BC
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Added 52 mins ago
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VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 55 mins ago
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Strategy Execution & Delivery Effectiveness Senior Director
Experian
Canada
- Full-time
Be a trusted advisor to executive partners, providing clear insights into delivery health, tradeoffs, and outcomes.
Added 55 mins ago
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UAT Manager
BMO
Toronto, ON · YNG
- Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 55 mins ago
RB
Damage Insurance Agent (Bilingual)
Royal Bank of Canada
Montreal, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…
Added 1 hour ago
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Client Advisor
RBC
Oakville, ON
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 1 hour ago
UO
Pension & Benefits Advisor
University of Alberta
Edmonton, AB
- Full-time
…Benefits Administration? Then we invite you to apply and become part of our…
Added 1 hour ago
QUEBEC CONTENT REVIEWER (HYBRID)
Green Shield Canada
Montreal, QC · Quebec, QC
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health) and competitive time off policy.
Added 1 hour ago
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Administrative Assistant
CIBC
Sidney, BC
- Full-time
…responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client…
Added 1 hour ago
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Administrative Assistant
CIBC
Toronto, ON
- Full-time
…responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client…
Added 1 hour ago
Director, Systems & Data Transformation
Munich Re
Toronto, ON
HSB Canada, part of Munich Re, is Canada’s premier engineering-driven specialty insurer - bringing deep technical expertise to help clients stay ahead of complex, emerging, and…
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
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Client Service Associate
BMO
Toronto, ON · CLAIRE
- Full-time
…with the strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based wealth management model…
Added 2 hours ago
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H&M Sales Advisor
H&M
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 2 hours ago
C
Financial Planning Advisor
CIBC
London, ON
- Full-time
…wealth and the complexities involved. You will be working as part of a leading Wealth Management practice to understand the unique and complex needs of their high net worth clients, and…
Added 2 hours ago
Home Comfort Advisor
Reliance Home Comfort
North Bay, ON
By joining Reliance as a Home Comfort Advisor you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking…
Added 2 hours ago
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Client Advisor
RBC
Cornwall, ON
- Part-time
Added 2 hours ago
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Damage Insurance Agent (Bilingual)
RBC
Beaconsfield, QC · Beauharnois, QC · Beloeil, QC · Blainville, QC · Boucherville, QC · Brossard, QC · Candiac, QC · Chambly, QC · Châteauguay, QC · Côte-Saint-Luc, QC · Dollard-Des Ormeaux, QC · Dorval, QC · Drummondville, QC · La Prairie, QC · Laval, QC · Longueuil, QC · Mascouche, QC · Mont-Royal, QC · Mont-Saint-Hilaire, QC · Mont-Tremblant, QC · Montreal, QC · Pointe-Claire, QC · Repentigny, QC · Rosemère, QC · Saint-Bruno-de-Montarville, QC · Saint-Constant, QC · Saint-Eustache, QC · Saint-Jean-sur-Richelieu, QC · Saint-Jérôme, QC · Saint-Lambert, QC · Saint-Sauveur, QC · Salaberry-de-Valleyfield, QC · Sept-Îles, QC · Sherbrooke, QC · Sorel-Tracy, QC · Terrebonne, QC · Vaudreuil-Dorion, QC · Westmount, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…
Added 2 hours ago
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Manager, Wealth Reporting Analytics & Automation
BMO
Toronto, ON
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…

Burberry

Client Advisor

Vancouver, BC, Canada

Expected base salary for the role will generally be between $21.00 and $22.75 per hour at the commencement of employment.

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Job details

Pay: Expected base salary for the role will generally be between $21.00 and $22.75 per hour at the commencement of employment.
Posting language: English
Posted: Oct 9, 2026

Original job description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

RESPONSIBILITIES

SERVICE AND SALES

Meet and exceed individual and store sales and other commercial KPIs

Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction

Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling

Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

Be efficient in following-up and delivering after-sales services to our clients

Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required

Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines

Foster team work and a positive work climate

CLIENT ENGAGEMENT

Build meaningful relationships with Clients

Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset

Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests

PERSONAL PROFILE

A proven track record in delivering sales and exceeding targets

Previous experience in Clientelling

A strong interest in fashion, art and culture

Strong product knowledge and good understanding of store retail operations

Understanding of competitor products

Experience in working as part of a team

Fluent in local language; English proficiency is desirable

Other language knowledge is desirable

Demonstrates Confidence, Curiosity, Conviction, and Care

Enjoys being part of a team

Energetic, Pro-active and self-motivated

Detail-oriented and creative with a passion for selling

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

Results driven and commercial mindset

Flexible, collaborative and adaptable approach to work

MEASURES OF SUCCESS

Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)

Service targets (Guest Experience, Net promoter score)

New client acquisition (conversion and retention)

Number of appointments held on a monthly basis

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Expected base salary for the role will generally be between $21.00 and $22.75 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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More about this job

Responsibilities

The Client Advisor is responsible for building meaningful relationships with clients to drive sales and deliver a personalized, elevated luxury experience. They must also contribute to daily store operations, including inventory management, visual standards, and maintaining high luxury service levels.

Requirements

Candidates must have a proven track record in sales, experience in clienteling, and a strong interest in fashion and luxury products. Excellent communication skills, a proactive mindset, and the ability to work collaboratively within a team are essential.

Skills

Clienteling
Sales
Customer service
Styling
Product knowledge
Relationship building
Retail operations
Communication skills
Teamwork
Inventory management
Visual merchandising
Storytelling
Commercial mindset
Luxury sales

Benefits

Commission earnings
Discretionary bonuses
Short and long-term incentive packages
Company-sponsored benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Client Advisor
Luxury Retail
Clienteling
Sales KPIs
Customer Experience
Store Operations
Inventory Management
Visual Merchandising
Fashion
Styling
Relationship Management
Brand Advocacy
After-sales Service
Commercial Mindset
Retail Standards

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