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Added 2 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
Strengthening relationships with Standards teams and stakeholders, provide proactive risk guidance, and act as a trusted advisor on control and assessment-related matters.
Added 2 mins ago
Financial Advisor - Aspen Woods Branch, AB
Scotiabank
AB · Calgary, AB
Added 2 mins ago
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Financial Advisor CIRO-MFD
CIBC
Mississauga, ON
- Full-time
As a member of the Imperial Service Team, you’ll build and grow a dedicated client portfolio through relationship management, financial services support, and exceptional client service. As…
Added 2 mins ago
C
Associate Financial Advisor - Magog
CIBC
Magog, QC
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 2 mins ago
C
Financial Advisor CIRO-MFD
CIBC
Ottawa, ON
- Full-time
As a member of the Imperial Service Team, you’ll build and grow a dedicated client portfolio through relationship management, financial services support, and exceptional client service. As…
Added 2 mins ago
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Service Advisor
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Edmonton, AB · GMC Edmonton
- Full-time
We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.
Added 2 mins ago
S
Paid Services Beauty Advisor - Full Time
Sephora
AB · St Albert, AB
- $17.5 to $20.6 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
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Technical Consulting Director, Environment, Health & Safety (EHS) Auditor and Risk Specialist (Casual)
ERM
Smithers, BC · Vancouver, BC · Calgary, AB
- $74.18 to $99.57 CAD / hour
- Part-time
…business performance. In this role, you will serve as a trusted advisor to clients facing increasingly complex regulatory and operational challenges. Your leadership, technical expertise,…
Added 18 mins ago
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Asset Management Specialist
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Toronto, ON · Hamilton, ON · Kingston, ON · Oakville, ON · North York, ON
- Full-time
…civil engineering design and asset management, turning complex client data into structured, predictive asset databases while supporting the design of municipal…
Added 18 mins ago
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Asset Management Specialist
Dillon Consulting Limited
Winnipeg, MB
- Full-time
…civil engineering design and asset management, turning complex client data into structured, predictive asset databases while supporting the design of municipal…
Added 32 mins ago
C
Senior Systems Developer - Salesforce
Co-operators
Guelph, ON
- Full-time
You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
Added 32 mins ago
T
Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON
- Full-time
Strengthening relationships with Standards teams and stakeholders, provide proactive risk guidance, and act as a trusted advisor on control and assessment-related matters.
Added 32 mins ago
C
Senior Systems Developer - Salesforce
Co-operators
Mississauga, ON
- Full-time
You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
Added 32 mins ago
C
Senior Systems Developer - Salesforce
Co-operators
Toronto, ON
- Full-time
You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
Added 33 mins ago
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Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
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AB · Calgary, AB
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Bilingual Senior HR Business Partner – Corporate Groups
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Toronto, ON
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…operational and people strategies. You will serve as a trusted advisor, proactively addressing key business challenges, guiding organizational change, managing labour relations, and…
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Serve as a strategic advisor to the executive team on organizational effectiveness, culture, talent risks, and workforce decisions.
Added 1 hour ago
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Cybersecurity Advisor
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Raise is currently hiring a Cybersecurity Advisor on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 1 hour ago
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Artificial Intelligence Engineer
Flexstaf I.T. Inc.
Canada
- Contract
Act as a trusted technical advisor to client stakeholders.
Added 1 hour ago
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Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Reporting to the Senior Wealth Advisor, Portfolio Manager at Lions Gate Private Wealth Counsel, the Associate supports the day-to-day operations of the practice by providing administrative,…
Added 1 hour ago
RB
Associate Advisor
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Moncton, NB
- Full-time
As an Associate Advisor, you will work with an Investment Advisor team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping…
Added 1 hour ago
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Banking Advisor
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Burberry

Client Advisor

Vancouver, BC, Canada

Expected base salary for the role will generally be between $21.00 and $22.75 per hour at the commencement of employment.

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Job details

Pay: Expected base salary for the role will generally be between $21.00 and $22.75 per hour at the commencement of employment.
Posting language: English
Posted: Oct 9, 2026

Original job description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

RESPONSIBILITIES

SERVICE AND SALES

Meet and exceed individual and store sales and other commercial KPIs

Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction

Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling

Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

Be efficient in following-up and delivering after-sales services to our clients

Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required

Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines

Foster team work and a positive work climate

CLIENT ENGAGEMENT

Build meaningful relationships with Clients

Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset

Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests

PERSONAL PROFILE

A proven track record in delivering sales and exceeding targets

Previous experience in Clientelling

A strong interest in fashion, art and culture

Strong product knowledge and good understanding of store retail operations

Understanding of competitor products

Experience in working as part of a team

Fluent in local language; English proficiency is desirable

Other language knowledge is desirable

Demonstrates Confidence, Curiosity, Conviction, and Care

Enjoys being part of a team

Energetic, Pro-active and self-motivated

Detail-oriented and creative with a passion for selling

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

Results driven and commercial mindset

Flexible, collaborative and adaptable approach to work

MEASURES OF SUCCESS

Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)

Service targets (Guest Experience, Net promoter score)

New client acquisition (conversion and retention)

Number of appointments held on a monthly basis

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Expected base salary for the role will generally be between $21.00 and $22.75 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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More about this job

Responsibilities

The Client Advisor is responsible for building meaningful relationships with clients to drive sales and deliver a personalized, elevated luxury experience. They must also contribute to daily store operations, including inventory management, visual standards, and maintaining high luxury service levels.

Requirements

Candidates must have a proven track record in sales, experience in clienteling, and a strong interest in fashion and luxury products. Excellent communication skills, a proactive mindset, and the ability to work collaboratively within a team are essential.

Skills

Clienteling
Sales
Customer service
Styling
Product knowledge
Relationship building
Retail operations
Communication skills
Teamwork
Inventory management
Visual merchandising
Storytelling
Commercial mindset
Luxury sales

Benefits

Commission earnings
Discretionary bonuses
Short and long-term incentive packages
Company-sponsored benefit programs

Visa sponsorship

Not detected in the job text

Keywords

Client Advisor
Luxury Retail
Clienteling
Sales KPIs
Customer Experience
Store Operations
Inventory Management
Visual Merchandising
Fashion
Styling
Relationship Management
Brand Advocacy
After-sales Service
Commercial Mindset
Retail Standards

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