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Added 1 min ago
BC
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UO
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UO
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TW
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Bureau Veritas

Project Manager - Environmental Laboratory

Quebec, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: Have between 3 to 5 years of experience in an environmental laboratory;
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you!

Imagine being surrounded by the brightest minds in the industry.

Benefits

On-the-job training ▪ Competitive benefits ▪ RRSP with employer contribution ▪ Employee discounts ▪ Free parking

Bureau Veritas is looking for a Environmental Project Manager to join our environmental laboratory in Sainte-Foy, QC

Summary

The Project Manager contributes, through the personalized service he/she provides, to the quality service offered to the clients and thus to the organization’s objectives. Acting as the intermediary between the clients and the laboratory, the Project Manager ensures the satisfaction of the clients in regards to the services offered. The project manager is the key client relation contact that is critical to development of true client loyalty.

Your Main Responsabilities Are

Responsible for maintenance and development of client accounts;
Key liaison between the client, the laboratory, and senior Bureau Veritas management;
Ensure Client feedback is passes on to senior Bureau Veritas management team;
Respond to all client call (telephone or email) within one hour of reception time, redirect calls or emails to PMA so as to meet this objective;
Develop client relations through the provision of top notch client services;
Provide clients with technical support on their varied sampling projects;
Stay current on all Application and interpretation of environmental regulations;
Document and get closure to all client complaints, CARS;
Stay current with all methods, PARs, and MOCs, via the various reporting tools of the QSI, and CMR databases;
Assist the sales team with active participation in development and execution of the regional sales strategies;
Development of actual and potential clients through active participation in new account identification, and regular account reviews of all actual clients;
Work in conjunction with the client to coordinate all related project requirements;
Facilitate communication between clients and other laboratory departments;
Assist with the preparation of correspondence and reports for technical analytical data review, marketing information, and other related documentation;
Develop and train newly hired assistant project managers;
Work with accounting staff to facilitate discussions on client account payment habits and assist with collection of monies owed;
Adhere to all Health and Safety Regulation;
Adhere to and participate with all QA\QC policies of the organization to ensure Quality Standards are maintained;
Maintain current employee training file;
Assist the sample logistics department with the entry of samples into the laboratory Lims system according to established SOP;
Provide assistance to the Container preparation department in high season, if required.

You Are An Ideal Candidate If You

Have a BAC of science or its equivalent;
Have between 3 to 5 years of experience in an environmental laboratory;
Must have basic chemistry knowledge for application in a laboratory setting;
Are bilingual (English and French) - (Due to frequent interactions with English‑speaking collaborators, both internally and externally - including clients and employees located in other English‑speaking provinces - knowledge of English is required to facilitate and improve communications.)
Have very good computer skills;
Have excellent leadership, communication and organizational skills;
Are able to manage multiple deadlines under stressful conditions with tight guidelines;
Have good initiation skills to know when administration assistance is required by fellow project managers.

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More about this job

Responsibilities

Manage and develop client accounts, serve as the main liaison between clients and laboratory teams, and provide responsive service and technical support for environmental sampling projects. Coordinate project requirements, resolve complaints, support sales and account development, and follow laboratory quality, safety, and administrative procedures.

Requirements

Requires a science bachelor's degree or equivalent, 3–5 years of environmental laboratory experience, and basic chemistry knowledge. Candidates should be bilingual in English and French, have strong computer, leadership, communication, and organizational skills, and be able to manage multiple deadlines under pressure.

Skills

Client Account Management
Client Relations
Customer Service
Environmental Regulations
Environmental Sampling Support
Technical Support
Sales Strategy
Complaint Resolution
Quality Assurance and Quality Control
Laboratory Information Management Systems
Leadership
Communication
Organization
Deadline Management
Basic Chemistry
Computer Skills

Benefits

On-the-Job Training
Competitive Benefits
Employer RRSP Contributions
Employee Discounts
Free Parking

Visa sponsorship

Not detected in the job text

Keywords

Environmental Laboratory
Environmental Services
Project Management
Client Account Management
Client Relations
Customer Service
Environmental Regulations
Environmental Sampling
Basic Chemistry
Technical Support
Sales Strategy
Account Development
Complaint Resolution
Corrective Action Reports
Quality Assurance
Quality Control
Laboratory Information Management System
Standard Operating Procedures
Analytical Data Review
Sample Logistics
Health and Safety
Training and Development
Accounts Receivable
Bilingual Communication
Deadline Management

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